TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from TurboTax is not too bad! Most of process is fine but I believe there is a hitch that needs attention when you have a situation where you have to leave the procedure and come back it is hard to get to the spot where you left off.
Date published: 2023-04-20
Rated 5 out of 5 by from Amended My Return for the 1st TIme First time I have had to Amend my tax form. Very easy and directed to the correct IRS Publication with great advice.
Date published: 2023-04-20
Rated 4 out of 5 by from Great It was easier than I ever I'm an agent turbo made it a Pleasant experience.
Date published: 2023-04-20
Rated 5 out of 5 by from Why wouldnt you The best! Stop pulling hair and just click boxes and file with protection
Date published: 2023-04-20
Rated 5 out of 5 by from Turbo Tax is awesome I’m a longtime user of Turbo Tax, the best. I’m cheerful
Date published: 2023-04-20
Rated 5 out of 5 by from Awesome and easy Thanks turbo tax!!!!! Always easy and not stressful !!!!!!!!
Date published: 2023-04-20
Rated 5 out of 5 by from Amazing Services She was Great, tax help was great, answered all questions very clearly
Date published: 2023-04-20
Rated 2 out of 5 by from Disappointed with the FEES!!! I was charged $220+ to file my taxes and I entered everything myself! Why am I being charged so much to do this myself? My sister was charged NOTHING to do hers. It doesn't make sense!!! I tried to go back and double check everything but I was charged already so I was unable to. I may have to look into a different way to do my taxes if I keep being charged these outrageous fees to file myself.
Date published: 2023-04-20
Rated 5 out of 5 by from Turbo tax is convenient Turbo tax is convenient and great to use. I recommend those to file their own taxes using turbo tax.
Date published: 2023-04-20
Rated 4 out of 5 by from awesome it was easy to use and comfortable. what i didn't understand i could always press the question mark or learn more for answers.
Date published: 2023-04-20
All TurboTax® Offerings Reviews - Page 737
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is not too bad! Most of process is fine but I believe there is a hitch that needs attention when you have a situation where you have to leave the procedure and come back it is hard to get to the spot where you left off.
Date published: 2023-04-20
Rated 5 out of 5 by from Amended My Return for the 1st TIme First time I have had to Amend my tax form. Very easy and directed to the correct IRS Publication with great advice.
Date published: 2023-04-20
Rated 4 out of 5 by from Great It was easier than I ever I'm an agent turbo made it a Pleasant experience.
Date published: 2023-04-20
Rated 5 out of 5 by from Why wouldnt you The best! Stop pulling hair and just click boxes and file with protection
Date published: 2023-04-20
Rated 5 out of 5 by from Turbo Tax is awesome I’m a longtime user of Turbo Tax, the best. I’m cheerful
Date published: 2023-04-20
Rated 5 out of 5 by from Awesome and easy Thanks turbo tax!!!!! Always easy and not stressful !!!!!!!!
Date published: 2023-04-20
Rated 5 out of 5 by from Amazing Services She was Great, tax help was great, answered all questions very clearly
Date published: 2023-04-20
Rated 2 out of 5 by from Disappointed with the FEES!!! I was charged $220+ to file my taxes and I entered everything myself! Why am I being charged so much to do this myself? My sister was charged NOTHING to do hers. It doesn't make sense!!! I tried to go back and double check everything but I was charged already so I was unable to. I may have to look into a different way to do my taxes if I keep being charged these outrageous fees to file myself.
Date published: 2023-04-20
Rated 5 out of 5 by from Turbo tax is convenient Turbo tax is convenient and great to use. I recommend those to file their own taxes using turbo tax.
Date published: 2023-04-20
Rated 4 out of 5 by from awesome it was easy to use and comfortable. what i didn't understand i could always press the question mark or learn more for answers.
Date published: 2023-04-20
All TurboTax® Offerings Reviews - Page 737