TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from TURBO TAX IS THE BEST!!! VERY EASY TO USE AND NAVIGATE, ALSO VERY INFORMATIVE AND HELPFULL!
Date published: 2023-05-10
Rated 5 out of 5 by from Sonji is great Thank you Sonji for your patience, you made the process simple for me.
Date published: 2023-05-10
Rated 5 out of 5 by from Turbo Tax is easy to use and follow It iis a good and user friendly software with excellent references
Date published: 2023-05-10
Rated 1 out of 5 by from You keep rejecting my return You keep rejecting my return saying that i didnt put right number in AGI. There is no numbers in AGI on my return.
Date published: 2023-05-10
Rated 1 out of 5 by from Unsatisfied The interphase was simple, however prices constantly are increasing this is not a free service. Your "live tax preparer" is no help in in aspect or regards and again falsely advertised as a free service but do not give users the ability to opt out of premium services. I will not be using this tool next year and go to a CPA and save my energy, time, and money since its the same price clearly and atleast the CPA does the work for me
Date published: 2023-05-10
Rated 1 out of 5 by from Poor program I completed my return 4/9 the program never submitted it until 5/10
Date published: 2023-05-10
Rated 5 out of 5 by from Amazing help, Thanks!! The assistant was absolutely fantastic. I thank her vey much for helping with a tough situation. It is greatly appreciated.
Date published: 2023-05-10
Rated 5 out of 5 by from Kanoa Was GREAT Helped me file my state Return which was a tremendous help.
Date published: 2023-05-10
Rated 5 out of 5 by from Turbo Tax is awesome! Great features. Application is easy to use and user friendly. I didn't have any issues at all filing my taxes.
Date published: 2023-05-10
Rated 5 out of 5 by from Go Warriors!! I used the help feature and was guided step by step through my review in order to remove any issues. Michael was super helpful.
Date published: 2023-05-10
All TurboTax® Offerings Reviews - Page 74
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX IS THE BEST!!! VERY EASY TO USE AND NAVIGATE, ALSO VERY INFORMATIVE AND HELPFULL!
Date published: 2023-05-10
Rated 5 out of 5 by from Sonji is great Thank you Sonji for your patience, you made the process simple for me.
Date published: 2023-05-10
Rated 5 out of 5 by from Turbo Tax is easy to use and follow It iis a good and user friendly software with excellent references
Date published: 2023-05-10
Rated 1 out of 5 by from You keep rejecting my return You keep rejecting my return saying that i didnt put right number in AGI. There is no numbers in AGI on my return.
Date published: 2023-05-10
Rated 1 out of 5 by from Unsatisfied The interphase was simple, however prices constantly are increasing this is not a free service. Your "live tax preparer" is no help in in aspect or regards and again falsely advertised as a free service but do not give users the ability to opt out of premium services. I will not be using this tool next year and go to a CPA and save my energy, time, and money since its the same price clearly and atleast the CPA does the work for me
Date published: 2023-05-10
Rated 1 out of 5 by from Poor program I completed my return 4/9 the program never submitted it until 5/10
Date published: 2023-05-10
Rated 5 out of 5 by from Amazing help, Thanks!! The assistant was absolutely fantastic. I thank her vey much for helping with a tough situation. It is greatly appreciated.
Date published: 2023-05-10
Rated 5 out of 5 by from Kanoa Was GREAT Helped me file my state Return which was a tremendous help.
Date published: 2023-05-10
Rated 5 out of 5 by from Turbo Tax is awesome! Great features. Application is easy to use and user friendly. I didn't have any issues at all filing my taxes.
Date published: 2023-05-10
Rated 5 out of 5 by from Go Warriors!! I used the help feature and was guided step by step through my review in order to remove any issues. Michael was super helpful.
Date published: 2023-05-10
All TurboTax® Offerings Reviews - Page 74