TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 4 out of 5 by from it's good but confusing i didn't have to pay much to get my tax done. easy to use
Date published: 2021-03-02
Rated 5 out of 5 by from Very User Friendly Very easy to understand and use. Explanations of some questions made it very user friendly
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax was excellent I had a great experience with Turbo Tax. Much easier then the tax preparer I used last year. Would use them again.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax was awesome My experience with Turbo Tax was excellent and was very professional. .This was my first time filing my taxes and the live call was very beneficial as the expert walked me through each step and helped me to understand the format completing the tax forms.
Date published: 2021-03-02
Rated 1 out of 5 by from Last time I use TurboTax Even though I deleted income for a job I did not have in 2020, TurboTax forced me to fill out the information for a W-2 that I would have received if I did work there. I was unable to delete this information and could not move forward with filing my returns unless I entered the information that did not exist. I just entered "0's" for every section of the W-2.
Date published: 2021-03-02
Rated 5 out of 5 by from Helpful, but definitely still takes time. I've had complicated tax situations and TurboTax has been really great with helping understand things. It gets a little frustrating when you're asked to provide documents that you weren't aware you needed and need to go look for them, but the save as you go feature helps deal with that.
Date published: 2021-03-02
Rated 5 out of 5 by from Covid19 sucks, Torbotax doesn't Easy Peasy, asked all the right questions and very Intuit-ive (see what I did there :). The answers to questions were very helpful. This is the 2nd year I have used Turbotax instead of the other software and am much happier with the experience.
Date published: 2021-03-02
Rated 3 out of 5 by from Turbo Tax is convienent have used turbo tax for many years. i generally have to go thru it several times to make sure I have correctly read any changes from prior years. also when it is error checking, i would like to be able to go back to the requested item more easily.
Date published: 2021-03-02
Rated 5 out of 5 by from Hassle free! Been using Turbo Tax for a couple years now, and I love how convenient , hassle free and simple it is to use. They also offer help if needed. Thank you Turbo Tax!
Date published: 2021-03-02
Rated 5 out of 5 by from what ever great job dont have anything else to say. this is nuts
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 728
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from it's good but confusing i didn't have to pay much to get my tax done. easy to use
Date published: 2021-03-02
Rated 5 out of 5 by from Very User Friendly Very easy to understand and use. Explanations of some questions made it very user friendly
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax was excellent I had a great experience with Turbo Tax. Much easier then the tax preparer I used last year. Would use them again.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax was awesome My experience with Turbo Tax was excellent and was very professional. .This was my first time filing my taxes and the live call was very beneficial as the expert walked me through each step and helped me to understand the format completing the tax forms.
Date published: 2021-03-02
Rated 1 out of 5 by from Last time I use TurboTax Even though I deleted income for a job I did not have in 2020, TurboTax forced me to fill out the information for a W-2 that I would have received if I did work there. I was unable to delete this information and could not move forward with filing my returns unless I entered the information that did not exist. I just entered "0's" for every section of the W-2.
Date published: 2021-03-02
Rated 5 out of 5 by from Helpful, but definitely still takes time. I've had complicated tax situations and TurboTax has been really great with helping understand things. It gets a little frustrating when you're asked to provide documents that you weren't aware you needed and need to go look for them, but the save as you go feature helps deal with that.
Date published: 2021-03-02
Rated 5 out of 5 by from Covid19 sucks, Torbotax doesn't Easy Peasy, asked all the right questions and very Intuit-ive (see what I did there :). The answers to questions were very helpful. This is the 2nd year I have used Turbotax instead of the other software and am much happier with the experience.
Date published: 2021-03-02
Rated 3 out of 5 by from Turbo Tax is convienent have used turbo tax for many years. i generally have to go thru it several times to make sure I have correctly read any changes from prior years. also when it is error checking, i would like to be able to go back to the requested item more easily.
Date published: 2021-03-02
Rated 5 out of 5 by from Hassle free! Been using Turbo Tax for a couple years now, and I love how convenient , hassle free and simple it is to use. They also offer help if needed. Thank you Turbo Tax!
Date published: 2021-03-02
Rated 5 out of 5 by from what ever great job dont have anything else to say. this is nuts
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 728