TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is fast, easy, and accurate. Turbotax always makes doing taxes easy. I will never use another software unless the service materially changes.
Date published: 2021-03-02
Rated 5 out of 5 by from Love Turbo Tax! I use Turbo Tax every year, Its easy to use. If I can use it anybody can do it.
Date published: 2021-03-02
Rated 1 out of 5 by from NEVER AGAIN Turbo Tax is not user friendly. It is the Spirits Airlines of Tax Filing Software/services. You live and you learn. I will never use this service again.
Date published: 2021-03-02
Rated 4 out of 5 by from Worked great until payment for State e-file Overall I was happy with the program. Uploading my broker information worked flawlessly. When I tried to e-file, I could not successfully log into my account as the program suggested (tried 4 times). I then used the "Continue as guest" option for my payment. Which worked fine. I was surprised that this option did remember my credit card information.
Date published: 2021-03-02
Rated 4 out of 5 by from Getting way to expensive I appreciate getting my taxes done so quickly but the price is making me change to doing them myself next year
Date published: 2021-03-02
Rated 3 out of 5 by from So, so.. - Not that much better than competition (taxAct) - Expansive for what it offers (Delux version) - While it's more straightforward than Taxslayer, at the end of the day, the tax calculation ends up being the same, for 1/2 price.... - Number of instances requireing redundant data entry from last year- real nuisance! - I really wish they just included the cost of uploading the State return in the price, upfront. It takes several minutes and number of mundane steps to pay extra. And no, I do not want to open an account with Intuit, just to pay via CC! Aside from that, it appears the software states it's extra $20 to upload. It's actually $25.
Date published: 2021-03-02
Rated 5 out of 5 by from turbotax makes it easy to file turbotax is easy to use and fast to complete. I would recommend turbotax to my friends and family. I feel that this is a safe site
Date published: 2021-03-02
Rated 1 out of 5 by from Pricing I have been a loyal customer since 2013. I was waiting on a form from my husband's work that I did not get until March 2, and they would not honor the pricing that ended Feb. 28. Ridiculous that the amount almost doubled. I will remember that next year and take my 8 years of business elsewhere.
Date published: 2021-03-02
Rated 4 out of 5 by from TurboTax do everything I needed and wanted! Easy to follow and great error checking as caught several of my errors
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is awesome Awesome use them every year would recommend to anybody
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 724
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is fast, easy, and accurate. Turbotax always makes doing taxes easy. I will never use another software unless the service materially changes.
Date published: 2021-03-02
Rated 5 out of 5 by from Love Turbo Tax! I use Turbo Tax every year, Its easy to use. If I can use it anybody can do it.
Date published: 2021-03-02
Rated 1 out of 5 by from NEVER AGAIN Turbo Tax is not user friendly. It is the Spirits Airlines of Tax Filing Software/services. You live and you learn. I will never use this service again.
Date published: 2021-03-02
Rated 4 out of 5 by from Worked great until payment for State e-file Overall I was happy with the program. Uploading my broker information worked flawlessly. When I tried to e-file, I could not successfully log into my account as the program suggested (tried 4 times). I then used the "Continue as guest" option for my payment. Which worked fine. I was surprised that this option did remember my credit card information.
Date published: 2021-03-02
Rated 4 out of 5 by from Getting way to expensive I appreciate getting my taxes done so quickly but the price is making me change to doing them myself next year
Date published: 2021-03-02
Rated 3 out of 5 by from So, so.. - Not that much better than competition (taxAct) - Expansive for what it offers (Delux version) - While it's more straightforward than Taxslayer, at the end of the day, the tax calculation ends up being the same, for 1/2 price.... - Number of instances requireing redundant data entry from last year- real nuisance! - I really wish they just included the cost of uploading the State return in the price, upfront. It takes several minutes and number of mundane steps to pay extra. And no, I do not want to open an account with Intuit, just to pay via CC! Aside from that, it appears the software states it's extra $20 to upload. It's actually $25.
Date published: 2021-03-02
Rated 5 out of 5 by from turbotax makes it easy to file turbotax is easy to use and fast to complete. I would recommend turbotax to my friends and family. I feel that this is a safe site
Date published: 2021-03-02
Rated 1 out of 5 by from Pricing I have been a loyal customer since 2013. I was waiting on a form from my husband's work that I did not get until March 2, and they would not honor the pricing that ended Feb. 28. Ridiculous that the amount almost doubled. I will remember that next year and take my 8 years of business elsewhere.
Date published: 2021-03-02
Rated 4 out of 5 by from TurboTax do everything I needed and wanted! Easy to follow and great error checking as caught several of my errors
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is awesome Awesome use them every year would recommend to anybody
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 724