TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 4 out of 5 by from Turbo Tax is great! Using Turbo Tax makes my tax filing a piece of cake! I'm a retired community college writing instructor, and dealing with finances is not my strongpoint. Turbo Tax helps me fill out the forms accurately with little effort because it does the calculations needed and puts information in the right places on the forms. This saves me a lot of frustration! Also, the software automatically imports a lot of the basic information, and that saves a boring typing job! I use Turbo Tax every year to make a long job short.
Date published: 2021-02-24
Rated 5 out of 5 by from Simple Makes doing your taxes easy and stress-free. The best part is that it is all free!
Date published: 2021-02-24
Rated 5 out of 5 by from Great service very fast. easy to navigate through the system. love it.
Date published: 2021-02-24
Rated 5 out of 5 by from Love Turbo Tax! It's so easy to use and they make filing your taxes a breeze!
Date published: 2021-02-24
Rated 2 out of 5 by from 2106 adjustment worksheet software issue Due to the software issue with the Home Office expenses for w-2 employee, I was not able to include any of my husbands home office expenses. Even after 6 hours on the phone with two experts at Turbo Tax the issue was still not resolved. So I just deleted it and lost $3,000 in refunds. Extremely frustrating and exhausting.
Date published: 2021-02-24
Rated 5 out of 5 by from Great Tax Service System Turbo Tax is a great and easy system to use, I enjoyed every step and will use this system moving forward
Date published: 2021-02-24
Rated 3 out of 5 by from Mostly Good 1099-R for Teachers Retirement does not line up with TurboTax. boxs 13, 14,15,16, 17 do not match line 3: Plan Cost at Annuity Date is not on the 1099-R
Date published: 2021-02-24
Rated 5 out of 5 by from Not complicated. Great app!! Overly positive, allowed to review forms as many times as needed/ With covid this year Turbo tax is not only convenient it's also so safe!!
Date published: 2021-02-24
Rated 5 out of 5 by from Great It was very easy. I had a good experience doing my taxes. It didn't take long at all. I put in my numbers and then hit submit.
Date published: 2021-02-24
Rated 5 out of 5 by from Made my day/week/month CreditKarma had a major error (I triplechecked to ensure it wasn't user error) They tried saying I owed $14,000 (fourteen THOUSAND) in federal. I went to TurboTax for a second opinion... $1,400 in returns! BIG difference! Thank you TurboTax
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 715
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax is great! Using Turbo Tax makes my tax filing a piece of cake! I'm a retired community college writing instructor, and dealing with finances is not my strongpoint. Turbo Tax helps me fill out the forms accurately with little effort because it does the calculations needed and puts information in the right places on the forms. This saves me a lot of frustration! Also, the software automatically imports a lot of the basic information, and that saves a boring typing job! I use Turbo Tax every year to make a long job short.
Date published: 2021-02-24
Rated 5 out of 5 by from Simple Makes doing your taxes easy and stress-free. The best part is that it is all free!
Date published: 2021-02-24
Rated 5 out of 5 by from Great service very fast. easy to navigate through the system. love it.
Date published: 2021-02-24
Rated 5 out of 5 by from Love Turbo Tax! It's so easy to use and they make filing your taxes a breeze!
Date published: 2021-02-24
Rated 2 out of 5 by from 2106 adjustment worksheet software issue Due to the software issue with the Home Office expenses for w-2 employee, I was not able to include any of my husbands home office expenses. Even after 6 hours on the phone with two experts at Turbo Tax the issue was still not resolved. So I just deleted it and lost $3,000 in refunds. Extremely frustrating and exhausting.
Date published: 2021-02-24
Rated 5 out of 5 by from Great Tax Service System Turbo Tax is a great and easy system to use, I enjoyed every step and will use this system moving forward
Date published: 2021-02-24
Rated 3 out of 5 by from Mostly Good 1099-R for Teachers Retirement does not line up with TurboTax. boxs 13, 14,15,16, 17 do not match line 3: Plan Cost at Annuity Date is not on the 1099-R
Date published: 2021-02-24
Rated 5 out of 5 by from Not complicated. Great app!! Overly positive, allowed to review forms as many times as needed/ With covid this year Turbo tax is not only convenient it's also so safe!!
Date published: 2021-02-24
Rated 5 out of 5 by from Great It was very easy. I had a good experience doing my taxes. It didn't take long at all. I put in my numbers and then hit submit.
Date published: 2021-02-24
Rated 5 out of 5 by from Made my day/week/month CreditKarma had a major error (I triplechecked to ensure it wasn't user error) They tried saying I owed $14,000 (fourteen THOUSAND) in federal. I went to TurboTax for a second opinion... $1,400 in returns! BIG difference! Thank you TurboTax
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 715