TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from My Review for TurboTax Premier - CD or Download Well on the 18th of April, tax filing day your servers went beserk!
Date published: 2023-04-18
Rated 5 out of 5 by from A lot easier to work with than the previous years Nice, and easy to work with. I can't believe I did it right on the deadline, wow!!
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome Turbo Tax Thank You Turbo Tax been doing our family taxes for a while. Thank You such a great help doing my taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from ALWAYS A PLEASURE ALWAYS FAST AND USER FRIENDLY. LOVE THE OPTIONS OF HAVING LIVE TAX EXPERTS ON STANDBY TO HELP
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is the way to go! Awesome service, easy to use, simple and quick. I'd recommend it to anyone!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is great Super easy and thorough. Did my taxes in minutes!!!
Date published: 2023-04-18
Rated 5 out of 5 by from I'm glad I upgraded I needed assistance with one section and got a wonderful Lady named Robin who walked me through the issue and made it very easy and a pleasant experience. Thank you
Date published: 2023-04-18
Rated 4 out of 5 by from New program is quicker I only use TurboTax over the years. The overall look of it is beautiful and legible. The language is more understandable. The search is SO much more helpful and relevant than EVER, but I would like to see the categories come back on the margin for times I return and want to jump back to a line item that I didn't leave-off. Importing the CSV file took several attempts and a long time, so it's good that there is an option to enter the information, and to browse documents. I love that there is "emergency" and fast live help. Thank you for not leaving us hanging! Christopher called with a smile, was patient and chatty while using my friends' computer, gave me options on how to file "other" income, and also helped with an additional question. I feel that the website has way fewer errors this year (2022 Tax Year) although I had to keep answering the same review questions. Turbotax is reliable, and I can login from anywhere to utilize this great product, and the system communicates when transactions are complete. Grateful for the discount, and for the integrity of keeping record of the credits. Bless you, Intuit!
Date published: 2023-04-18
Rated 5 out of 5 by from Great! This is so helpful and mind-easing. I am so thankful for this help!
Date published: 2023-04-18
Rated 1 out of 5 by from Costly Since when does it cost almost 200$ for a simple return? This is ridiculous.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 711
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from My Review for TurboTax Premier - CD or Download Well on the 18th of April, tax filing day your servers went beserk!
Date published: 2023-04-18
Rated 5 out of 5 by from A lot easier to work with than the previous years Nice, and easy to work with. I can't believe I did it right on the deadline, wow!!
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome Turbo Tax Thank You Turbo Tax been doing our family taxes for a while. Thank You such a great help doing my taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from ALWAYS A PLEASURE ALWAYS FAST AND USER FRIENDLY. LOVE THE OPTIONS OF HAVING LIVE TAX EXPERTS ON STANDBY TO HELP
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is the way to go! Awesome service, easy to use, simple and quick. I'd recommend it to anyone!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is great Super easy and thorough. Did my taxes in minutes!!!
Date published: 2023-04-18
Rated 5 out of 5 by from I'm glad I upgraded I needed assistance with one section and got a wonderful Lady named Robin who walked me through the issue and made it very easy and a pleasant experience. Thank you
Date published: 2023-04-18
Rated 4 out of 5 by from New program is quicker I only use TurboTax over the years. The overall look of it is beautiful and legible. The language is more understandable. The search is SO much more helpful and relevant than EVER, but I would like to see the categories come back on the margin for times I return and want to jump back to a line item that I didn't leave-off. Importing the CSV file took several attempts and a long time, so it's good that there is an option to enter the information, and to browse documents. I love that there is "emergency" and fast live help. Thank you for not leaving us hanging! Christopher called with a smile, was patient and chatty while using my friends' computer, gave me options on how to file "other" income, and also helped with an additional question. I feel that the website has way fewer errors this year (2022 Tax Year) although I had to keep answering the same review questions. Turbotax is reliable, and I can login from anywhere to utilize this great product, and the system communicates when transactions are complete. Grateful for the discount, and for the integrity of keeping record of the credits. Bless you, Intuit!
Date published: 2023-04-18
Rated 5 out of 5 by from Great! This is so helpful and mind-easing. I am so thankful for this help!
Date published: 2023-04-18
Rated 1 out of 5 by from Costly Since when does it cost almost 200$ for a simple return? This is ridiculous.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 711