TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
Meag0527 from
Turbo Tax was AMAZING and EASY!!
I have never filed taxes on my own before and Turbo Tax's website made it SUPER EASY!! I definitely recommend this to any and everyone! This is how I will do my taxes every year.
Date published: 2023-04-19
Rated 4 out of 5 by
Lhow from
I Love Turbotax, but you can get stuck at times.
I did not engage with an expert, but I was able to complete it myself. There are many aspects of turbotax that I love.
Date published: 2023-04-19
Rated 5 out of 5 by
ChrisAZ15 from
Great Product and Service
Year after year I use TurboTax and I am surprised at the ease and stress-free process each year.
Date published: 2023-04-19
Rated 5 out of 5 by
DunnDeal123 from
I Love Turbo Tax
Very easy to understand the program to complete my return without any issues.
Date published: 2023-04-19
Rated 5 out of 5 by
Nick1002510025 from
Easy to use
Process and detail gets better each year. I would like to see a better "go back" or "undo" feature
Date published: 2023-04-19
Rated 2 out of 5 by
FilerOfTaxes925013 from
Easy to Use but Not Worth the Price
If you have basic filings, I no longer think Turbo Tax is worth the price. It cost more to file both state and federal than I got back on my return, and there are other options out there that are significantly cheaper for the basic tax filing - 1/4 to 1/2 the price. Used Turbo Tax for years, but this consistently happens to me so won't be using it any longer.
Date published: 2023-04-19
Rated 1 out of 5 by
ttaylor1 from
TurboTax Lobbies to make Taxes Harder
I spent $120 doing my taxes with TurboTax, it would have been free if Intuit didn't actively lobby the government to make it harder for Americans to do taxes. I will start my taxes earlier next year to avoid having to use this company.
Date published: 2023-04-19
Rated 4 out of 5 by
tn_girl from
Use it every year
Easy to navigate but was a little more confusing this year. Will continue to use it.
Date published: 2023-04-19
Rated 5 out of 5 by
dceu from
Incredibly helpful and well organized!
I used to have anxiety with making sure I did my taxes correctly but with Turbo Tax I only needed to bring in data and numbers and they did the rest.
Date published: 2023-04-19
Rated 1 out of 5 by
JAR 2022 turbo tax from
2022 Tax Return with Turbo TAX
Very bad experience with turbo tax for the first time in many many years using it. Had to pay, unable to use Cosco already paid license code for deluxe. Could not use. Very difficult this year to prepare my basic taxes. Probably will use another option next year.
All TurboTax® Offerings Reviews - Page 709
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Meag0527 from
Turbo Tax was AMAZING and EASY!!
I have never filed taxes on my own before and Turbo Tax's website made it SUPER EASY!! I definitely recommend this to any and everyone! This is how I will do my taxes every year.
Date published: 2023-04-19
Rated 4 out of 5 by
Lhow from
I Love Turbotax, but you can get stuck at times.
I did not engage with an expert, but I was able to complete it myself. There are many aspects of turbotax that I love.
Date published: 2023-04-19
Rated 5 out of 5 by
ChrisAZ15 from
Great Product and Service
Year after year I use TurboTax and I am surprised at the ease and stress-free process each year.
Date published: 2023-04-19
Rated 5 out of 5 by
DunnDeal123 from
I Love Turbo Tax
Very easy to understand the program to complete my return without any issues.
Date published: 2023-04-19
Rated 5 out of 5 by
Nick1002510025 from
Easy to use
Process and detail gets better each year. I would like to see a better "go back" or "undo" feature
Date published: 2023-04-19
Rated 2 out of 5 by
FilerOfTaxes925013 from
Easy to Use but Not Worth the Price
If you have basic filings, I no longer think Turbo Tax is worth the price. It cost more to file both state and federal than I got back on my return, and there are other options out there that are significantly cheaper for the basic tax filing - 1/4 to 1/2 the price. Used Turbo Tax for years, but this consistently happens to me so won't be using it any longer.
Date published: 2023-04-19
Rated 1 out of 5 by
ttaylor1 from
TurboTax Lobbies to make Taxes Harder
I spent $120 doing my taxes with TurboTax, it would have been free if Intuit didn't actively lobby the government to make it harder for Americans to do taxes. I will start my taxes earlier next year to avoid having to use this company.
Date published: 2023-04-19
Rated 4 out of 5 by
tn_girl from
Use it every year
Easy to navigate but was a little more confusing this year. Will continue to use it.
Date published: 2023-04-19
Rated 5 out of 5 by
dceu from
Incredibly helpful and well organized!
I used to have anxiety with making sure I did my taxes correctly but with Turbo Tax I only needed to bring in data and numbers and they did the rest.
Date published: 2023-04-19
Rated 1 out of 5 by
JAR 2022 turbo tax from
2022 Tax Return with Turbo TAX
Very bad experience with turbo tax for the first time in many many years using it. Had to pay, unable to use Cosco already paid license code for deluxe. Could not use. Very difficult this year to prepare my basic taxes. Probably will use another option next year.
All TurboTax® Offerings Reviews - Page 709
Date published: 2023-04-19