TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo Tax was AMAZING and EASY!! I have never filed taxes on my own before and Turbo Tax's website made it SUPER EASY!! I definitely recommend this to any and everyone! This is how I will do my taxes every year.
Date published: 2023-04-19
Rated 4 out of 5 by from I Love Turbotax, but you can get stuck at times. I did not engage with an expert, but I was able to complete it myself. There are many aspects of turbotax that I love.
Date published: 2023-04-19
Rated 5 out of 5 by from Great Product and Service Year after year I use TurboTax and I am surprised at the ease and stress-free process each year.
Date published: 2023-04-19
Rated 5 out of 5 by from I Love Turbo Tax Very easy to understand the program to complete my return without any issues.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy to use Process and detail gets better each year. I would like to see a better "go back" or "undo" feature
Date published: 2023-04-19
Rated 2 out of 5 by from Easy to Use but Not Worth the Price If you have basic filings, I no longer think Turbo Tax is worth the price. It cost more to file both state and federal than I got back on my return, and there are other options out there that are significantly cheaper for the basic tax filing - 1/4 to 1/2 the price. Used Turbo Tax for years, but this consistently happens to me so won't be using it any longer.
Date published: 2023-04-19
Rated 1 out of 5 by from TurboTax Lobbies to make Taxes Harder I spent $120 doing my taxes with TurboTax, it would have been free if Intuit didn't actively lobby the government to make it harder for Americans to do taxes. I will start my taxes earlier next year to avoid having to use this company.
Date published: 2023-04-19
Rated 4 out of 5 by from Use it every year Easy to navigate but was a little more confusing this year. Will continue to use it.
Date published: 2023-04-19
Rated 5 out of 5 by from Incredibly helpful and well organized! I used to have anxiety with making sure I did my taxes correctly but with Turbo Tax I only needed to bring in data and numbers and they did the rest.
Date published: 2023-04-19
Rated 1 out of 5 by from 2022 Tax Return with Turbo TAX Very bad experience with turbo tax for the first time in many many years using it. Had to pay, unable to use Cosco already paid license code for deluxe. Could not use. Very difficult this year to prepare my basic taxes. Probably will use another option next year.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 709
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was AMAZING and EASY!! I have never filed taxes on my own before and Turbo Tax's website made it SUPER EASY!! I definitely recommend this to any and everyone! This is how I will do my taxes every year.
Date published: 2023-04-19
Rated 4 out of 5 by from I Love Turbotax, but you can get stuck at times. I did not engage with an expert, but I was able to complete it myself. There are many aspects of turbotax that I love.
Date published: 2023-04-19
Rated 5 out of 5 by from Great Product and Service Year after year I use TurboTax and I am surprised at the ease and stress-free process each year.
Date published: 2023-04-19
Rated 5 out of 5 by from I Love Turbo Tax Very easy to understand the program to complete my return without any issues.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy to use Process and detail gets better each year. I would like to see a better "go back" or "undo" feature
Date published: 2023-04-19
Rated 2 out of 5 by from Easy to Use but Not Worth the Price If you have basic filings, I no longer think Turbo Tax is worth the price. It cost more to file both state and federal than I got back on my return, and there are other options out there that are significantly cheaper for the basic tax filing - 1/4 to 1/2 the price. Used Turbo Tax for years, but this consistently happens to me so won't be using it any longer.
Date published: 2023-04-19
Rated 1 out of 5 by from TurboTax Lobbies to make Taxes Harder I spent $120 doing my taxes with TurboTax, it would have been free if Intuit didn't actively lobby the government to make it harder for Americans to do taxes. I will start my taxes earlier next year to avoid having to use this company.
Date published: 2023-04-19
Rated 4 out of 5 by from Use it every year Easy to navigate but was a little more confusing this year. Will continue to use it.
Date published: 2023-04-19
Rated 5 out of 5 by from Incredibly helpful and well organized! I used to have anxiety with making sure I did my taxes correctly but with Turbo Tax I only needed to bring in data and numbers and they did the rest.
Date published: 2023-04-19
Rated 1 out of 5 by from 2022 Tax Return with Turbo TAX Very bad experience with turbo tax for the first time in many many years using it. Had to pay, unable to use Cosco already paid license code for deluxe. Could not use. Very difficult this year to prepare my basic taxes. Probably will use another option next year.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 709