TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from great while i dislike tax day, Turbo Tax made filing very easy. I did have a problem, but online assistance resolved this quickly so I was able to file on the ddue date.
Date published: 2023-04-19
Rated 5 out of 5 by from Excellent Experience, Turbo Tax VERY EZ to Use Turbo Tax has a very straight forward tool that walks you right thru from start to finish. Recommend 10/10 stars!!
Date published: 2023-04-19
Rated 5 out of 5 by from Improvements across the board Good evening Turbo tax, I have been a user of turbotax for quite sometime, and i have to say I am pleased. The user friendly log in procedure, to the ease of access to the applied. I would have to say this is refreshing to see the process become more stress free.
Date published: 2023-04-19
Rated 5 out of 5 by from Best year yet with TurboTax This year was the best I've had with TurboTax in at least 10 years?? Anyway, I feel great about how quick this went this year. Love this service!
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax has been my go to for many years. After I discovered an error in omission by a nationally known "tax expert" company who did my first tax filing as an adult, I began doing my own taxes. This company; let's call them J. L. Brick, knew that I worked in the transportation industry. My expenses at away from home layovers should have been claimed as expenses on Form 2106 but "Brick" did not mention that, even though an example in IRS Publication 17 exactly described my job. I soon began using TurboTax and have been doing so at least since 1999 (the oldest disc I found in my files). Rental properties, investments, retirement funds, and away from home expenses; got it covered.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbotax is Awesome!!! Turbotax takes me by the hand to prepare and submit the annual tax return
Date published: 2023-04-19
Rated 5 out of 5 by from Great Customer Support I needed assistance with reviewing my taxes and Elysabeth A. did a great job answering all of my questions.
Date published: 2023-04-19
Rated 3 out of 5 by from I'd like to see my input data from past returns 1) I do not like that when I am in TurboTax and ready to e-file, I have to sign into Intuit:should make that automatic 2) I do not like that I can't go to last year TurboTax return and see the driver's license info I put in last year for e-filing. 3) Printing only desired schedules without the misc worksheets is not as easy as it should be.
Date published: 2023-04-19
Rated 5 out of 5 by from Love Turbo Tax Ease of use. Always have used Turbo Tax every year.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy to use Turbo Tax is easy to use and ask does most of the work for you. Been using TT for years through all different stages of life and career.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 698
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great while i dislike tax day, Turbo Tax made filing very easy. I did have a problem, but online assistance resolved this quickly so I was able to file on the ddue date.
Date published: 2023-04-19
Rated 5 out of 5 by from Excellent Experience, Turbo Tax VERY EZ to Use Turbo Tax has a very straight forward tool that walks you right thru from start to finish. Recommend 10/10 stars!!
Date published: 2023-04-19
Rated 5 out of 5 by from Improvements across the board Good evening Turbo tax, I have been a user of turbotax for quite sometime, and i have to say I am pleased. The user friendly log in procedure, to the ease of access to the applied. I would have to say this is refreshing to see the process become more stress free.
Date published: 2023-04-19
Rated 5 out of 5 by from Best year yet with TurboTax This year was the best I've had with TurboTax in at least 10 years?? Anyway, I feel great about how quick this went this year. Love this service!
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax has been my go to for many years. After I discovered an error in omission by a nationally known "tax expert" company who did my first tax filing as an adult, I began doing my own taxes. This company; let's call them J. L. Brick, knew that I worked in the transportation industry. My expenses at away from home layovers should have been claimed as expenses on Form 2106 but "Brick" did not mention that, even though an example in IRS Publication 17 exactly described my job. I soon began using TurboTax and have been doing so at least since 1999 (the oldest disc I found in my files). Rental properties, investments, retirement funds, and away from home expenses; got it covered.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbotax is Awesome!!! Turbotax takes me by the hand to prepare and submit the annual tax return
Date published: 2023-04-19
Rated 5 out of 5 by from Great Customer Support I needed assistance with reviewing my taxes and Elysabeth A. did a great job answering all of my questions.
Date published: 2023-04-19
Rated 3 out of 5 by from I'd like to see my input data from past returns 1) I do not like that when I am in TurboTax and ready to e-file, I have to sign into Intuit:should make that automatic 2) I do not like that I can't go to last year TurboTax return and see the driver's license info I put in last year for e-filing. 3) Printing only desired schedules without the misc worksheets is not as easy as it should be.
Date published: 2023-04-19
Rated 5 out of 5 by from Love Turbo Tax Ease of use. Always have used Turbo Tax every year.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy to use Turbo Tax is easy to use and ask does most of the work for you. Been using TT for years through all different stages of life and career.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 698