TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 4 out of 5 by
BH750 from
Would give 5 stars but for the INCESSANT upsells!!
I've been using Turbo Tax for 20 years, and each year it seems to get better and easier to file my taxes. At the same time the amount of upselling promotion junk is also getting worse. Its ridiculous and totally makes me question Intuit's trust value.
Date published: 2023-04-19
Rated 3 out of 5 by
zipzapzooey from
ehh
too expensive really need to focus on making cheaper alternatives
Date published: 2023-04-19
Rated 5 out of 5 by
Spots2022 from
ease of use, even with 1099's.
cost is a little higher but thankful for all the assistance
Date published: 2023-04-19
Rated 5 out of 5 by
Schmulala from
Easy to use
I just followed the steps, had all my paper work ready and it was simple to use. - Thank you.
Date published: 2023-04-19
Rated 4 out of 5 by
JL MN from
Annoying we had to pay to file
It was annoying that I thought I was going to file for free, and when it came time to file suddenly I had to pay close to $200 to file, even though I chose the free version the entire time I completed my taxes and didn’t need/want help.
Date published: 2023-04-19
Rated 5 out of 5 by
George Responder from
Excellence beyond Expectation
We have been given the recommendation and have seen the ads on media. We have stalled in using Turbo Tax. To our regret, this service is more reassuring and precise than seeing CPAs. Thank you for the better experience in preparing our tax return.
Date published: 2023-04-19
Rated 4 out of 5 by
Darrin doc from
Turbo tax is awesome
Easy to use anyone can do it, took no time at all to do
Date published: 2023-04-19
Rated 4 out of 5 by
Codi21 from
Easy
Easy to use. That being said every time I have ever used Turbo Tax it has never been free, even though they lead you to believe that's an option. I have one job, only worked 4 months, and it took me less than 30 minutes to file.
Date published: 2023-04-19
Rated 4 out of 5 by
Lynnieee from
Turbo Tax review
I have filed using this program for several year. This year I needed a little assistance. Christina was a great help on our chat.
Date published: 2023-04-19
Rated 5 out of 5 by
Cabin Treasure Hunter from
Fast and Easy
Great service. Its fast and easy definitely worth the money.
All TurboTax® Offerings Reviews - Page 685
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
BH750 from
Would give 5 stars but for the INCESSANT upsells!!
I've been using Turbo Tax for 20 years, and each year it seems to get better and easier to file my taxes. At the same time the amount of upselling promotion junk is also getting worse. Its ridiculous and totally makes me question Intuit's trust value.
Date published: 2023-04-19
Rated 3 out of 5 by
zipzapzooey from
ehh
too expensive really need to focus on making cheaper alternatives
Date published: 2023-04-19
Rated 5 out of 5 by
Spots2022 from
ease of use, even with 1099's.
cost is a little higher but thankful for all the assistance
Date published: 2023-04-19
Rated 5 out of 5 by
Schmulala from
Easy to use
I just followed the steps, had all my paper work ready and it was simple to use. - Thank you.
Date published: 2023-04-19
Rated 4 out of 5 by
JL MN from
Annoying we had to pay to file
It was annoying that I thought I was going to file for free, and when it came time to file suddenly I had to pay close to $200 to file, even though I chose the free version the entire time I completed my taxes and didn’t need/want help.
Date published: 2023-04-19
Rated 5 out of 5 by
George Responder from
Excellence beyond Expectation
We have been given the recommendation and have seen the ads on media. We have stalled in using Turbo Tax. To our regret, this service is more reassuring and precise than seeing CPAs. Thank you for the better experience in preparing our tax return.
Date published: 2023-04-19
Rated 4 out of 5 by
Darrin doc from
Turbo tax is awesome
Easy to use anyone can do it, took no time at all to do
Date published: 2023-04-19
Rated 4 out of 5 by
Codi21 from
Easy
Easy to use. That being said every time I have ever used Turbo Tax it has never been free, even though they lead you to believe that's an option. I have one job, only worked 4 months, and it took me less than 30 minutes to file.
Date published: 2023-04-19
Rated 4 out of 5 by
Lynnieee from
Turbo Tax review
I have filed using this program for several year. This year I needed a little assistance. Christina was a great help on our chat.
Date published: 2023-04-19
Rated 5 out of 5 by
Cabin Treasure Hunter from
Fast and Easy
Great service. Its fast and easy definitely worth the money.
All TurboTax® Offerings Reviews - Page 685
Date published: 2023-04-19