TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I can always rely on TurboTax TurboTax always feels like I am going to someone to do them for me, and all I am doing is reading them numbers off the papers. Unemployment, crypto, and stonks were all new to me and I still feel like I did nothing.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo is amazing is very easy, way cheaper, and comfortable at home
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo tax helps in the comfort of your home! Turbo tax can improve the explanation to questions. Providing examples of questions would be more helpful.
Date published: 2021-02-27
Rated 5 out of 5 by from Easier, Cheaper, Better We had used a professional tax service the past 3 years. After getting frustrated with their rising costs and our shrinking refunds, I tried TurboTax on recommendations from friends. My refund is higher than it has been in 3 years and I felt like I understood why. There is plenty of help and live chat options along the way if you get confused. I am never using anything but TurboTax again.
Date published: 2021-02-27
Rated 5 out of 5 by from TURBO TAX WAS NICE AND EASY My experience was wonderful I even learned a few things
Date published: 2021-02-27
Rated 5 out of 5 by from TURBOTAX IS GREAT I had 3 Experts. 2 were knowledgeable and patient answered all my questions and assisted in my problems. I think Mary and Vicky Tranisia avoided the question I asked and left the chat
Date published: 2021-02-27
Rated 4 out of 5 by from It gets the job done The website feels dumber this year, for some reason. But like the title states, it gets the job done with minimal effort.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is great Easy to use and fast. Affordable! Best way to file taxes.
Date published: 2021-02-27
Rated 3 out of 5 by from Good but expensive I have been filing with turbotax for a few years now. It is convenient and easy, however has gotten pretty expensive in recent years. I've had to pay as much to file as I was getting as a return.
Date published: 2021-02-27
Rated 5 out of 5 by from Super awesome Been using 8 years and very happy would let everyone know how awesome
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 685
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I can always rely on TurboTax TurboTax always feels like I am going to someone to do them for me, and all I am doing is reading them numbers off the papers. Unemployment, crypto, and stonks were all new to me and I still feel like I did nothing.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo is amazing is very easy, way cheaper, and comfortable at home
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo tax helps in the comfort of your home! Turbo tax can improve the explanation to questions. Providing examples of questions would be more helpful.
Date published: 2021-02-27
Rated 5 out of 5 by from Easier, Cheaper, Better We had used a professional tax service the past 3 years. After getting frustrated with their rising costs and our shrinking refunds, I tried TurboTax on recommendations from friends. My refund is higher than it has been in 3 years and I felt like I understood why. There is plenty of help and live chat options along the way if you get confused. I am never using anything but TurboTax again.
Date published: 2021-02-27
Rated 5 out of 5 by from TURBO TAX WAS NICE AND EASY My experience was wonderful I even learned a few things
Date published: 2021-02-27
Rated 5 out of 5 by from TURBOTAX IS GREAT I had 3 Experts. 2 were knowledgeable and patient answered all my questions and assisted in my problems. I think Mary and Vicky Tranisia avoided the question I asked and left the chat
Date published: 2021-02-27
Rated 4 out of 5 by from It gets the job done The website feels dumber this year, for some reason. But like the title states, it gets the job done with minimal effort.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is great Easy to use and fast. Affordable! Best way to file taxes.
Date published: 2021-02-27
Rated 3 out of 5 by from Good but expensive I have been filing with turbotax for a few years now. It is convenient and easy, however has gotten pretty expensive in recent years. I've had to pay as much to file as I was getting as a return.
Date published: 2021-02-27
Rated 5 out of 5 by from Super awesome Been using 8 years and very happy would let everyone know how awesome
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 685