TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from Would give 5 stars but for the INCESSANT upsells!! I've been using Turbo Tax for 20 years, and each year it seems to get better and easier to file my taxes. At the same time the amount of upselling promotion junk is also getting worse. Its ridiculous and totally makes me question Intuit's trust value.
Date published: 2023-04-19
Rated 3 out of 5 by from ehh too expensive really need to focus on making cheaper alternatives
Date published: 2023-04-19
Rated 5 out of 5 by from ease of use, even with 1099's. cost is a little higher but thankful for all the assistance
Date published: 2023-04-19
Rated 5 out of 5 by from Easy to use I just followed the steps, had all my paper work ready and it was simple to use. - Thank you.
Date published: 2023-04-19
Rated 4 out of 5 by from Annoying we had to pay to file It was annoying that I thought I was going to file for free, and when it came time to file suddenly I had to pay close to $200 to file, even though I chose the free version the entire time I completed my taxes and didn’t need/want help.
Date published: 2023-04-19
Rated 5 out of 5 by from Excellence beyond Expectation We have been given the recommendation and have seen the ads on media. We have stalled in using Turbo Tax. To our regret, this service is more reassuring and precise than seeing CPAs. Thank you for the better experience in preparing our tax return.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo tax is awesome Easy to use anyone can do it, took no time at all to do
Date published: 2023-04-19
Rated 4 out of 5 by from Easy Easy to use. That being said every time I have ever used Turbo Tax it has never been free, even though they lead you to believe that's an option. I have one job, only worked 4 months, and it took me less than 30 minutes to file.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax review I have filed using this program for several year. This year I needed a little assistance. Christina was a great help on our chat.
Date published: 2023-04-19
Rated 5 out of 5 by from Fast and Easy Great service. Its fast and easy definitely worth the money.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 685
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Would give 5 stars but for the INCESSANT upsells!! I've been using Turbo Tax for 20 years, and each year it seems to get better and easier to file my taxes. At the same time the amount of upselling promotion junk is also getting worse. Its ridiculous and totally makes me question Intuit's trust value.
Date published: 2023-04-19
Rated 3 out of 5 by from ehh too expensive really need to focus on making cheaper alternatives
Date published: 2023-04-19
Rated 5 out of 5 by from ease of use, even with 1099's. cost is a little higher but thankful for all the assistance
Date published: 2023-04-19
Rated 5 out of 5 by from Easy to use I just followed the steps, had all my paper work ready and it was simple to use. - Thank you.
Date published: 2023-04-19
Rated 4 out of 5 by from Annoying we had to pay to file It was annoying that I thought I was going to file for free, and when it came time to file suddenly I had to pay close to $200 to file, even though I chose the free version the entire time I completed my taxes and didn’t need/want help.
Date published: 2023-04-19
Rated 5 out of 5 by from Excellence beyond Expectation We have been given the recommendation and have seen the ads on media. We have stalled in using Turbo Tax. To our regret, this service is more reassuring and precise than seeing CPAs. Thank you for the better experience in preparing our tax return.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo tax is awesome Easy to use anyone can do it, took no time at all to do
Date published: 2023-04-19
Rated 4 out of 5 by from Easy Easy to use. That being said every time I have ever used Turbo Tax it has never been free, even though they lead you to believe that's an option. I have one job, only worked 4 months, and it took me less than 30 minutes to file.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax review I have filed using this program for several year. This year I needed a little assistance. Christina was a great help on our chat.
Date published: 2023-04-19
Rated 5 out of 5 by from Fast and Easy Great service. Its fast and easy definitely worth the money.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 685