TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from User Friendly Super easy and so user friendly. Most of all, very affordable! Thank you
Date published: 2023-04-19
Rated 4 out of 5 by from Easier than last year It was easier using the Turbo Tax online form this year than the version that required downloading Turbo Tax last year (2021 tax year). Great improvement!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is Sweet! Fast, easy, excellent. I could not have done it without you!
Date published: 2023-04-19
Rated 1 out of 5 by from RIP OFF Highly disturbed I was forced to use Premium when I should have been able to use Deluxe
Date published: 2023-04-19
Rated 5 out of 5 by from AMAZING experience! I used to use a CPA, but honestly this was a great learning experience and I was really able to optimize on my deductions as a business owner! It took me about 6 hours, but WORTH it!
Date published: 2023-04-19
Rated 1 out of 5 by from WAY TOO EXPENSIVE This service is robbery. it cost me 4 times what I made just to file the taxes
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax Is easy and fast! All I can say is it easy to use and makes sure you don't forget anything. It is convenient I love it!
Date published: 2023-04-19
Rated 5 out of 5 by from Plain English, user friendly. I have been using TURBO TAX for over 20 years, never had a problem
Date published: 2023-04-19
Rated 1 out of 5 by from Turbo Tax is all about maximizing its profits. This is the last year I will use Turbo Tax, I've been a customer for many years and this was the first time you nickel and dime me on everything. I paid the fee to file with Turbo Tax, then after I paid you.... you then charged me again to pay the IRS.... again after I paid you. That was not a good move considering all the other fees you attempted to charge me during the process.... you will loose me as a customer fr next year. Had I not already paid you service, I would have gone to another vendor.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax is convienent I like using Turbo Tax because its convenient and they can answer your questions fairly well.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 682
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from User Friendly Super easy and so user friendly. Most of all, very affordable! Thank you
Date published: 2023-04-19
Rated 4 out of 5 by from Easier than last year It was easier using the Turbo Tax online form this year than the version that required downloading Turbo Tax last year (2021 tax year). Great improvement!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is Sweet! Fast, easy, excellent. I could not have done it without you!
Date published: 2023-04-19
Rated 1 out of 5 by from RIP OFF Highly disturbed I was forced to use Premium when I should have been able to use Deluxe
Date published: 2023-04-19
Rated 5 out of 5 by from AMAZING experience! I used to use a CPA, but honestly this was a great learning experience and I was really able to optimize on my deductions as a business owner! It took me about 6 hours, but WORTH it!
Date published: 2023-04-19
Rated 1 out of 5 by from WAY TOO EXPENSIVE This service is robbery. it cost me 4 times what I made just to file the taxes
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax Is easy and fast! All I can say is it easy to use and makes sure you don't forget anything. It is convenient I love it!
Date published: 2023-04-19
Rated 5 out of 5 by from Plain English, user friendly. I have been using TURBO TAX for over 20 years, never had a problem
Date published: 2023-04-19
Rated 1 out of 5 by from Turbo Tax is all about maximizing its profits. This is the last year I will use Turbo Tax, I've been a customer for many years and this was the first time you nickel and dime me on everything. I paid the fee to file with Turbo Tax, then after I paid you.... you then charged me again to pay the IRS.... again after I paid you. That was not a good move considering all the other fees you attempted to charge me during the process.... you will loose me as a customer fr next year. Had I not already paid you service, I would have gone to another vendor.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax is convienent I like using Turbo Tax because its convenient and they can answer your questions fairly well.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 682