TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from Turbo Tax is great and easy to use Easy to use, it gets better every year. When you don't understand just click on the question mark, and it will explain to you what the question means and gives you an example.
Date published: 2023-04-19
Rated 5 out of 5 by from Quick and Easy Easy to navigate and understand. Simple instructions and help aids are very useful
Date published: 2023-04-19
Rated 5 out of 5 by from None other! We have used Turbo every year! There is no other for us!
Date published: 2023-04-19
Rated 5 out of 5 by from Jon Was a MASSIVE help!!! Definitely wouldn't have been able to survive through filing haha if it wasn't for the steadfast assistance by everyone at Turbotax!
Date published: 2023-04-19
Rated 1 out of 5 by from You SUCK This is stupid expensive for something that other countries literally send to their people.
Date published: 2023-04-19
Rated 1 out of 5 by from Great tool, from a poor company The tool is really great at navigating the crazy tax laws which TurboTax (Intuit) lobby to keep convoluted. So thanks for making things better/worse?
Date published: 2023-04-19
Rated 4 out of 5 by from Great tool for being a Real Estate Agent Went smoothly and quick. Easy to use and was able to search anything I had questions on.
Date published: 2023-04-19
Rated 5 out of 5 by from awesome fast, accurate filing was very easy. Documents are simple toupload.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy hope I don't get audited My dead wife used this service before she died, and I am still paying the US government. Hoping the same fate does not happen to me because the child tax credit came out to the same.
Date published: 2023-04-19
Rated 2 out of 5 by from Still Charges $25 to State E-File, ad says 'free' Bought a version that should have one free state file, when I get to filing, wants $25 now or $65 if they take it out of your return. Didn't they get fined for this?
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 681
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is great and easy to use Easy to use, it gets better every year. When you don't understand just click on the question mark, and it will explain to you what the question means and gives you an example.
Date published: 2023-04-19
Rated 5 out of 5 by from Quick and Easy Easy to navigate and understand. Simple instructions and help aids are very useful
Date published: 2023-04-19
Rated 5 out of 5 by from None other! We have used Turbo every year! There is no other for us!
Date published: 2023-04-19
Rated 5 out of 5 by from Jon Was a MASSIVE help!!! Definitely wouldn't have been able to survive through filing haha if it wasn't for the steadfast assistance by everyone at Turbotax!
Date published: 2023-04-19
Rated 1 out of 5 by from You SUCK This is stupid expensive for something that other countries literally send to their people.
Date published: 2023-04-19
Rated 1 out of 5 by from Great tool, from a poor company The tool is really great at navigating the crazy tax laws which TurboTax (Intuit) lobby to keep convoluted. So thanks for making things better/worse?
Date published: 2023-04-19
Rated 4 out of 5 by from Great tool for being a Real Estate Agent Went smoothly and quick. Easy to use and was able to search anything I had questions on.
Date published: 2023-04-19
Rated 5 out of 5 by from awesome fast, accurate filing was very easy. Documents are simple toupload.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy hope I don't get audited My dead wife used this service before she died, and I am still paying the US government. Hoping the same fate does not happen to me because the child tax credit came out to the same.
Date published: 2023-04-19
Rated 2 out of 5 by from Still Charges $25 to State E-File, ad says 'free' Bought a version that should have one free state file, when I get to filing, wants $25 now or $65 if they take it out of your return. Didn't they get fined for this?
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 681