TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo Tax has changed for the better I had used TurboTax years ago and there were some hiccups decided to try it again this year and definitely happy with my experience! Thank you for your updates!
Date published: 2023-04-19
Rated 5 out of 5 by from Use it every year! Super easy to use and I can do itin my pajamas! I've always felt like I've gotten the correct refund.
Date published: 2023-04-19
Rated 4 out of 5 by from Problems with Oregon State Tax Return I have used Turbo Tax for several years. It works well for my Federal return. However, it consistently miscalculates my non-resident Oregon tax return, showing that I owe no tax. Oregon recalculates the tax and sends me a refund less what I actually owe. One year I was able to get the Oregon forms on line and file correctly myself. I tried to do that this year, but Oregon has revised their forms and I was unable to find where the problem is. I gave up and went with Turbo Tax even though I know it gives the wrong result.
Date published: 2023-04-19
Rated 5 out of 5 by from great help!!!!!!! turbotax makes it easy!!! I plan on using turbo tax in the future too!
Date published: 2023-04-19
Rated 2 out of 5 by from Using refund to pay for return It did not state I would be charged for using my refund to pay for my return.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is awesome! It was very helpful and rewarding. It got me everything I was required for my return
Date published: 2023-04-19
Rated 5 out of 5 by from It is easy to follow and explains things well I've been using turbo tax for years and decided to go with the online product this So far it is worth it
Date published: 2023-04-19
Rated 4 out of 5 by from TurboTax is helpful for filing Definitely, TurboTax is helpful tool, but one thing I was surprised is that it mentioned I have to go with TurboTax Premium, which will cost $119 upon my agreement, it then mentioned I need to also pay another $59 and total I have to pay $178.
Date published: 2023-04-19
Rated 5 out of 5 by from Made taxes a breeze Very good experience, made tax season much less stressful. Next year I won't even wait until mid April to file. Annoying how pushy they are marketing all their extras. but that is capitalism for you.
Date published: 2023-04-19
Rated 5 out of 5 by from awesome very helpful no problems thankful to use turbo tax this year your awesome
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 675
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax has changed for the better I had used TurboTax years ago and there were some hiccups decided to try it again this year and definitely happy with my experience! Thank you for your updates!
Date published: 2023-04-19
Rated 5 out of 5 by from Use it every year! Super easy to use and I can do itin my pajamas! I've always felt like I've gotten the correct refund.
Date published: 2023-04-19
Rated 4 out of 5 by from Problems with Oregon State Tax Return I have used Turbo Tax for several years. It works well for my Federal return. However, it consistently miscalculates my non-resident Oregon tax return, showing that I owe no tax. Oregon recalculates the tax and sends me a refund less what I actually owe. One year I was able to get the Oregon forms on line and file correctly myself. I tried to do that this year, but Oregon has revised their forms and I was unable to find where the problem is. I gave up and went with Turbo Tax even though I know it gives the wrong result.
Date published: 2023-04-19
Rated 5 out of 5 by from great help!!!!!!! turbotax makes it easy!!! I plan on using turbo tax in the future too!
Date published: 2023-04-19
Rated 2 out of 5 by from Using refund to pay for return It did not state I would be charged for using my refund to pay for my return.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is awesome! It was very helpful and rewarding. It got me everything I was required for my return
Date published: 2023-04-19
Rated 5 out of 5 by from It is easy to follow and explains things well I've been using turbo tax for years and decided to go with the online product this So far it is worth it
Date published: 2023-04-19
Rated 4 out of 5 by from TurboTax is helpful for filing Definitely, TurboTax is helpful tool, but one thing I was surprised is that it mentioned I have to go with TurboTax Premium, which will cost $119 upon my agreement, it then mentioned I need to also pay another $59 and total I have to pay $178.
Date published: 2023-04-19
Rated 5 out of 5 by from Made taxes a breeze Very good experience, made tax season much less stressful. Next year I won't even wait until mid April to file. Annoying how pushy they are marketing all their extras. but that is capitalism for you.
Date published: 2023-04-19
Rated 5 out of 5 by from awesome very helpful no problems thankful to use turbo tax this year your awesome
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 675