TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
Jess4321 from
Turbo Tax has changed for the better
I had used TurboTax years ago and there were some hiccups decided to try it again this year and definitely happy with my experience! Thank you for your updates!
Date published: 2023-04-19
Rated 5 out of 5 by
Alexandivan from
Use it every year!
Super easy to use and I can do itin my pajamas! I've always felt like I've gotten the correct refund.
Date published: 2023-04-19
Rated 4 out of 5 by
Olygirl0283 from
Problems with Oregon State Tax Return
I have used Turbo Tax for several years. It works well for my Federal return. However, it consistently miscalculates my non-resident Oregon tax return, showing that I owe no tax. Oregon recalculates the tax and sends me a refund less what I actually owe. One year I was able to get the Oregon forms on line and file correctly myself. I tried to do that this year, but Oregon has revised their forms and I was unable to find where the problem is. I gave up and went with Turbo Tax even though I know it gives the wrong result.
Date published: 2023-04-19
Rated 5 out of 5 by
jillu from
great help!!!!!!!
turbotax makes it easy!!! I plan on using turbo tax in the future too!
Date published: 2023-04-19
Rated 2 out of 5 by
DixonGirl from
Using refund to pay for return
It did not state I would be charged for using my refund to pay for my return.
Date published: 2023-04-19
Rated 5 out of 5 by
Happy Hawaiian 007 from
Turbo Tax is awesome!
It was very helpful and rewarding. It got me everything I was required for my return
Date published: 2023-04-19
Rated 5 out of 5 by
CJ67124 from
It is easy to follow and explains things well
I've been using turbo tax for years and decided to go with the online product this So far it is worth it
Date published: 2023-04-19
Rated 4 out of 5 by
SinghSu from
TurboTax is helpful for filing
Definitely, TurboTax is helpful tool, but one thing I was surprised is that it mentioned I have to go with TurboTax Premium, which will cost $119 upon my agreement, it then mentioned I need to also pay another $59 and total I have to pay $178.
Date published: 2023-04-19
Rated 5 out of 5 by
Fichte25 from
Made taxes a breeze
Very good experience, made tax season much less stressful. Next year I won't even wait until mid April to file. Annoying how pushy they are marketing all their extras. but that is capitalism for you.
Date published: 2023-04-19
Rated 5 out of 5 by
bryant512023 from
awesome
very helpful no problems thankful to use turbo tax this year your awesome
All TurboTax® Offerings Reviews - Page 675
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Jess4321 from
Turbo Tax has changed for the better
I had used TurboTax years ago and there were some hiccups decided to try it again this year and definitely happy with my experience! Thank you for your updates!
Date published: 2023-04-19
Rated 5 out of 5 by
Alexandivan from
Use it every year!
Super easy to use and I can do itin my pajamas! I've always felt like I've gotten the correct refund.
Date published: 2023-04-19
Rated 4 out of 5 by
Olygirl0283 from
Problems with Oregon State Tax Return
I have used Turbo Tax for several years. It works well for my Federal return. However, it consistently miscalculates my non-resident Oregon tax return, showing that I owe no tax. Oregon recalculates the tax and sends me a refund less what I actually owe. One year I was able to get the Oregon forms on line and file correctly myself. I tried to do that this year, but Oregon has revised their forms and I was unable to find where the problem is. I gave up and went with Turbo Tax even though I know it gives the wrong result.
Date published: 2023-04-19
Rated 5 out of 5 by
jillu from
great help!!!!!!!
turbotax makes it easy!!! I plan on using turbo tax in the future too!
Date published: 2023-04-19
Rated 2 out of 5 by
DixonGirl from
Using refund to pay for return
It did not state I would be charged for using my refund to pay for my return.
Date published: 2023-04-19
Rated 5 out of 5 by
Happy Hawaiian 007 from
Turbo Tax is awesome!
It was very helpful and rewarding. It got me everything I was required for my return
Date published: 2023-04-19
Rated 5 out of 5 by
CJ67124 from
It is easy to follow and explains things well
I've been using turbo tax for years and decided to go with the online product this So far it is worth it
Date published: 2023-04-19
Rated 4 out of 5 by
SinghSu from
TurboTax is helpful for filing
Definitely, TurboTax is helpful tool, but one thing I was surprised is that it mentioned I have to go with TurboTax Premium, which will cost $119 upon my agreement, it then mentioned I need to also pay another $59 and total I have to pay $178.
Date published: 2023-04-19
Rated 5 out of 5 by
Fichte25 from
Made taxes a breeze
Very good experience, made tax season much less stressful. Next year I won't even wait until mid April to file. Annoying how pushy they are marketing all their extras. but that is capitalism for you.
Date published: 2023-04-19
Rated 5 out of 5 by
bryant512023 from
awesome
very helpful no problems thankful to use turbo tax this year your awesome
All TurboTax® Offerings Reviews - Page 675
Date published: 2023-04-19