TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from Struggle fest sometimes made easy Generally, Turbotax makes filing way stinking easier. However, as a young adult that is probably too ignorant of insurances, IRA's, everything snore worthy, this is a nightmare. I don't really know if people actually keep track of everything they did a year ago. No one prepares you for how to live as an adult in America. Also, I'm really perturbed about the HSA question. It asks if you've inherited an HSA. Normally you would pick No but the further instructions say that if you inherited an HSA, answer no. This made me think I needed to answer yes. Which brought up questioning about payment for deceased and I realized that there is a typo.
Date published: 2023-04-19
Rated 4 out of 5 by from yay turbo Tax was good. It was easy to use. But it made me write a review.
Date published: 2023-04-19
Rated 5 out of 5 by from Love using TurboTax, so easy! I've used TurboTax for filing for over a decade! Love it because it's easy to use, comprehensively walks me through all the forms each year, covers new situations we sometimes run into. I haven't had a situation the software wasn't able to guide me through. Excellent product!
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome TurboTax TurboTax is great and it is easy and very convenient I love dealing with TurboTax
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is amazing This is the first-time doing taxes by myself. Turbo Tax made it so easy. Thank you so much.
Date published: 2023-04-19
Rated 2 out of 5 by from Unbelievable that you have to pay $225 The cost for us to file this return increased from about $57 (already too much) to $225, despite NOTHING changing from last year. This needs to be fixed. Filing a compulsory return should be free.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax rocks! Great. Finally a simple easy way to get it done. Yahoo.
Date published: 2023-04-19
Rated 5 out of 5 by from A+ VERY GOOD PRODUCT EASY TO USE...PROMPTS ALL DEDUCTIONS, EASY FLOW TO STATE
Date published: 2023-04-19
Rated 5 out of 5 by from Beginner Friendly I enjoyed how the steps were marked her what the W-2 says so everything was exactly where I needed to go it always checked in verified for me if I need to correct a step or modify a step with suggestions I enjoyed that
Date published: 2023-04-19
Rated 2 out of 5 by from It was ok It was okay. I just didn't like that i have to send my Illinois tax by mail.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 674
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Struggle fest sometimes made easy Generally, Turbotax makes filing way stinking easier. However, as a young adult that is probably too ignorant of insurances, IRA's, everything snore worthy, this is a nightmare. I don't really know if people actually keep track of everything they did a year ago. No one prepares you for how to live as an adult in America. Also, I'm really perturbed about the HSA question. It asks if you've inherited an HSA. Normally you would pick No but the further instructions say that if you inherited an HSA, answer no. This made me think I needed to answer yes. Which brought up questioning about payment for deceased and I realized that there is a typo.
Date published: 2023-04-19
Rated 4 out of 5 by from yay turbo Tax was good. It was easy to use. But it made me write a review.
Date published: 2023-04-19
Rated 5 out of 5 by from Love using TurboTax, so easy! I've used TurboTax for filing for over a decade! Love it because it's easy to use, comprehensively walks me through all the forms each year, covers new situations we sometimes run into. I haven't had a situation the software wasn't able to guide me through. Excellent product!
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome TurboTax TurboTax is great and it is easy and very convenient I love dealing with TurboTax
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is amazing This is the first-time doing taxes by myself. Turbo Tax made it so easy. Thank you so much.
Date published: 2023-04-19
Rated 2 out of 5 by from Unbelievable that you have to pay $225 The cost for us to file this return increased from about $57 (already too much) to $225, despite NOTHING changing from last year. This needs to be fixed. Filing a compulsory return should be free.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax rocks! Great. Finally a simple easy way to get it done. Yahoo.
Date published: 2023-04-19
Rated 5 out of 5 by from A+ VERY GOOD PRODUCT EASY TO USE...PROMPTS ALL DEDUCTIONS, EASY FLOW TO STATE
Date published: 2023-04-19
Rated 5 out of 5 by from Beginner Friendly I enjoyed how the steps were marked her what the W-2 says so everything was exactly where I needed to go it always checked in verified for me if I need to correct a step or modify a step with suggestions I enjoyed that
Date published: 2023-04-19
Rated 2 out of 5 by from It was ok It was okay. I just didn't like that i have to send my Illinois tax by mail.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 674