TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 2 out of 5 by from TurboTax is frustrating I wanted to download Turbo Tax and do it that way, but I couldn't find that option. Last year, we paid $60 plus audit support (approx $40) for it. This year we paid $200 for both! What happened?! It also wouldn't import information from 2019, so I had to enter that information again. I chose TurboTax FOR THAT REASON... so I wouldn't have to enter the information again. I guess next eyar we'll be going with a MUCH CHEAPER option if I have to enter the information anyway.
Date published: 2021-02-25
Rated 5 out of 5 by from Tax Filing It was easy and helpful for filing my taxes. Awesome.
Date published: 2021-02-25
Rated 3 out of 5 by from State tax is wrong I went over and over with state tax and the state tax I paid was not ask in the questions and I will not pay for someone to tell me where when it should have been obvious. Well, the good news is I won't have state taxes taken out in the future.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is awesome Great service and very helpful i will aslways use turbo
Date published: 2021-02-25
Rated 5 out of 5 by from Perfecto! Always have been Great! I've never had a problem. Easy Peasy...
Date published: 2021-02-25
Rated 5 out of 5 by from Excellent Great job live tax expert was very helpful and they help fix my taxes when they where rejected
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is great TurboTax really helps and the people pretty bad coil back and get (Timon) and are very helpful awesome
Date published: 2021-02-25
Rated 5 out of 5 by from very good tax preparation Great help to me. Will use again next year. Well worth the money
Date published: 2021-02-25
Rated 5 out of 5 by from Great Service User friendly. I've been doing my taxes on my own for several years and even with my husband having a W2 and me my own business it's super easy to navigate.
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome As I began my approach with this website, I was extremely overwhelmed, for that reason, I was more comfortable using Turbotax CDs. Nonetheless, the more anxious I became, the more I wanted to explore this new procedure. My only regret, the cost of using this site. More than usual. The Support received was so much better.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 666
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from TurboTax is frustrating I wanted to download Turbo Tax and do it that way, but I couldn't find that option. Last year, we paid $60 plus audit support (approx $40) for it. This year we paid $200 for both! What happened?! It also wouldn't import information from 2019, so I had to enter that information again. I chose TurboTax FOR THAT REASON... so I wouldn't have to enter the information again. I guess next eyar we'll be going with a MUCH CHEAPER option if I have to enter the information anyway.
Date published: 2021-02-25
Rated 5 out of 5 by from Tax Filing It was easy and helpful for filing my taxes. Awesome.
Date published: 2021-02-25
Rated 3 out of 5 by from State tax is wrong I went over and over with state tax and the state tax I paid was not ask in the questions and I will not pay for someone to tell me where when it should have been obvious. Well, the good news is I won't have state taxes taken out in the future.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is awesome Great service and very helpful i will aslways use turbo
Date published: 2021-02-25
Rated 5 out of 5 by from Perfecto! Always have been Great! I've never had a problem. Easy Peasy...
Date published: 2021-02-25
Rated 5 out of 5 by from Excellent Great job live tax expert was very helpful and they help fix my taxes when they where rejected
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is great TurboTax really helps and the people pretty bad coil back and get (Timon) and are very helpful awesome
Date published: 2021-02-25
Rated 5 out of 5 by from very good tax preparation Great help to me. Will use again next year. Well worth the money
Date published: 2021-02-25
Rated 5 out of 5 by from Great Service User friendly. I've been doing my taxes on my own for several years and even with my husband having a W2 and me my own business it's super easy to navigate.
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome As I began my approach with this website, I was extremely overwhelmed, for that reason, I was more comfortable using Turbotax CDs. Nonetheless, the more anxious I became, the more I wanted to explore this new procedure. My only regret, the cost of using this site. More than usual. The Support received was so much better.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 666