TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 1 out of 5 by
Johnny120aa from
Wish there were other options
It's always the same: start with the free option, make it impossible to go with anything other than the more expensive packages after. Credit Karma's filing used to be simpler, always free but now it's all rolled into TurboTax.
Date published: 2023-04-19
Rated 5 out of 5 by
ALwaysowetaxes from
EASY!
I wait because I always owe... nothing different this year. However, TT makes it easy to complete and in under 1 hour, I was done!
Date published: 2023-04-19
Rated 4 out of 5 by
KT3122 from
Good platform for self-filing
Easy to understand when doing taxes on your own. Any questions I had were easy to find the answers to from the search function on the same page you're filing from. A bit expensive, but worth it for the peace of mind knowing that everything gets reviewed before filing for any mishaps. I've used TurboTax for years and will likely continue.
Date published: 2023-04-19
Rated 5 out of 5 by
Portia0143 from
Turbo tax is awesome!
Easier than baking a cake. I was so worried and now I can sleep assured my taxes are being completed and accurate.
Date published: 2023-04-19
Rated 5 out of 5 by
2121 Boss from
I love that it was shorter and easy
It was difficult somewhat , I didn’t understand some questions
Date published: 2023-04-19
Rated 5 out of 5 by
alskdjflwkjl2k3jr2lkjasef from
Love Turbo Tax
Has made my life exponentially easier! Thanks again for this wonderful service.
Date published: 2023-04-19
Rated 4 out of 5 by
BH750 from
Would give 5 stars but for the INCESSANT upsells!!
I've been using Turbo Tax for 20 years, and each year it seems to get better and easier to file my taxes. At the same time the amount of upselling promotion junk is also getting worse. Its ridiculous and totally makes me question Intuit's trust value.
Date published: 2023-04-19
Rated 3 out of 5 by
zipzapzooey from
ehh
too expensive really need to focus on making cheaper alternatives
Date published: 2023-04-19
Rated 5 out of 5 by
Spots2022 from
ease of use, even with 1099's.
cost is a little higher but thankful for all the assistance
Date published: 2023-04-19
Rated 5 out of 5 by
Schmulala from
Easy to use
I just followed the steps, had all my paper work ready and it was simple to use. - Thank you.
All TurboTax® Offerings Reviews - Page 666
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Johnny120aa from
Wish there were other options
It's always the same: start with the free option, make it impossible to go with anything other than the more expensive packages after. Credit Karma's filing used to be simpler, always free but now it's all rolled into TurboTax.
Date published: 2023-04-19
Rated 5 out of 5 by
ALwaysowetaxes from
EASY!
I wait because I always owe... nothing different this year. However, TT makes it easy to complete and in under 1 hour, I was done!
Date published: 2023-04-19
Rated 4 out of 5 by
KT3122 from
Good platform for self-filing
Easy to understand when doing taxes on your own. Any questions I had were easy to find the answers to from the search function on the same page you're filing from. A bit expensive, but worth it for the peace of mind knowing that everything gets reviewed before filing for any mishaps. I've used TurboTax for years and will likely continue.
Date published: 2023-04-19
Rated 5 out of 5 by
Portia0143 from
Turbo tax is awesome!
Easier than baking a cake. I was so worried and now I can sleep assured my taxes are being completed and accurate.
Date published: 2023-04-19
Rated 5 out of 5 by
2121 Boss from
I love that it was shorter and easy
It was difficult somewhat , I didn’t understand some questions
Date published: 2023-04-19
Rated 5 out of 5 by
alskdjflwkjl2k3jr2lkjasef from
Love Turbo Tax
Has made my life exponentially easier! Thanks again for this wonderful service.
Date published: 2023-04-19
Rated 4 out of 5 by
BH750 from
Would give 5 stars but for the INCESSANT upsells!!
I've been using Turbo Tax for 20 years, and each year it seems to get better and easier to file my taxes. At the same time the amount of upselling promotion junk is also getting worse. Its ridiculous and totally makes me question Intuit's trust value.
Date published: 2023-04-19
Rated 3 out of 5 by
zipzapzooey from
ehh
too expensive really need to focus on making cheaper alternatives
Date published: 2023-04-19
Rated 5 out of 5 by
Spots2022 from
ease of use, even with 1099's.
cost is a little higher but thankful for all the assistance
Date published: 2023-04-19
Rated 5 out of 5 by
Schmulala from
Easy to use
I just followed the steps, had all my paper work ready and it was simple to use. - Thank you.
All TurboTax® Offerings Reviews - Page 666
Date published: 2023-04-19