TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Fast and easy to understand Fast step by step, easy. Have you documents and you can finish it.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is EASY! This was the easiest, simple and fast year yet! very happy with the changes.
Date published: 2023-04-19
Rated 1 out of 5 by from JFC we are being taken advantage of It works. But heck this industry needs to be destroyed
Date published: 2023-04-19
Rated 3 out of 5 by from Good but had some issues Navigation was ok. The new font and screen colors were hard on our eyes. Old font was so much better. Pricing felt very deceptive .We paid more then twice what we paid last year. State filing fee more than doubled.
Date published: 2023-04-19
Rated 2 out of 5 by from Reasonable I have a small business so this works fairly well. I am disappointed in the lack of support for the old QuickBooks, they are trying to push the new QuickBooks with a monthly fee on you. I'm unimpressed with the state portion..
Date published: 2023-04-19
Rated 5 out of 5 by from Thorough yet uncomplicated I am very grateful that I can work with tax software like this.
Date published: 2023-04-19
Rated 5 out of 5 by from Excellent Easy to understand and complete on your own and less time gathering all information
Date published: 2023-04-19
Rated 5 out of 5 by from Easy and effective! Fast, easy and effective!! Received the most back this year using TurboTax.
Date published: 2023-04-19
Rated 5 out of 5 by from Love it! Very easy step-by-step instructions! User friendly!
Date published: 2023-04-19
Rated 4 out of 5 by from A great tool for tax novice Used TT for years and will continue to use. One thing that has bothered me in recent years is difficulty getting back to specific forms, where the window shows an actual return document, the tool points you to change or review that document/answer. Also have had issues finding my previous returns as I have done in the past.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 665
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Fast and easy to understand Fast step by step, easy. Have you documents and you can finish it.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is EASY! This was the easiest, simple and fast year yet! very happy with the changes.
Date published: 2023-04-19
Rated 1 out of 5 by from JFC we are being taken advantage of It works. But heck this industry needs to be destroyed
Date published: 2023-04-19
Rated 3 out of 5 by from Good but had some issues Navigation was ok. The new font and screen colors were hard on our eyes. Old font was so much better. Pricing felt very deceptive .We paid more then twice what we paid last year. State filing fee more than doubled.
Date published: 2023-04-19
Rated 2 out of 5 by from Reasonable I have a small business so this works fairly well. I am disappointed in the lack of support for the old QuickBooks, they are trying to push the new QuickBooks with a monthly fee on you. I'm unimpressed with the state portion..
Date published: 2023-04-19
Rated 5 out of 5 by from Thorough yet uncomplicated I am very grateful that I can work with tax software like this.
Date published: 2023-04-19
Rated 5 out of 5 by from Excellent Easy to understand and complete on your own and less time gathering all information
Date published: 2023-04-19
Rated 5 out of 5 by from Easy and effective! Fast, easy and effective!! Received the most back this year using TurboTax.
Date published: 2023-04-19
Rated 5 out of 5 by from Love it! Very easy step-by-step instructions! User friendly!
Date published: 2023-04-19
Rated 4 out of 5 by from A great tool for tax novice Used TT for years and will continue to use. One thing that has bothered me in recent years is difficulty getting back to specific forms, where the window shows an actual return document, the tool points you to change or review that document/answer. Also have had issues finding my previous returns as I have done in the past.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 665