TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 1 out of 5 by from Never efiled my return I am just now finding out that Turbo Tax I purchased last year for 2021 never Efiled my return despite it telling me it did, I even have my PIN number. I will never use this software again
Date published: 2023-05-19
Rated 5 out of 5 by from awesome great time. super awesome and need to keep typing fr
Date published: 2023-05-19
Rated 5 out of 5 by from Awesome Easy to work didn’t have any problems amending my taxes
Date published: 2023-05-19
Rated 5 out of 5 by from Their customer service is amazing The e-filing was pretty easy up until I needed help with a child care form. Then it was pretty frustrating and hard to navigate. I was able to speak to a live customer service agent. Her name is Dolphileen, she was so amazing and helpful and friendly. I really like using TurboTax, and this is the first year that I needed help getting walked through a form, but I was not disappointed.
Date published: 2023-05-19
Rated 5 out of 5 by from TurboTax is awesome Very helpful and easy to use. Walks you through step by step
Date published: 2023-05-19
Rated 2 out of 5 by from turbox too many problem with price ............................................................................................................................................................................................................................................................................................................
Date published: 2023-05-19
Rated 5 out of 5 by from Can’t believe you’re making me do this it’s a good one ☝️ just got to remember that you have a new tax prep on the block
Date published: 2023-05-19
Rated 4 out of 5 by from Turbotax has worked for years special situations are hard to find and specialized help is hard to get.
Date published: 2023-05-19
Rated 5 out of 5 by from Turbo tax experience fun and very helpful assisted me the whole time and provided many options
Date published: 2023-05-19
Rated 2 out of 5 by from Significant Technical Issues Ran into several issues with the site and its help section provided no help. Two examples are HSAs contributions and trying to find where the 'correct your return' section actually corrected the return.
Date published: 2023-05-19
All TurboTax® Offerings Reviews - Page 66
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Never efiled my return I am just now finding out that Turbo Tax I purchased last year for 2021 never Efiled my return despite it telling me it did, I even have my PIN number. I will never use this software again
Date published: 2023-05-19
Rated 5 out of 5 by from awesome great time. super awesome and need to keep typing fr
Date published: 2023-05-19
Rated 5 out of 5 by from Awesome Easy to work didn’t have any problems amending my taxes
Date published: 2023-05-19
Rated 5 out of 5 by from Their customer service is amazing The e-filing was pretty easy up until I needed help with a child care form. Then it was pretty frustrating and hard to navigate. I was able to speak to a live customer service agent. Her name is Dolphileen, she was so amazing and helpful and friendly. I really like using TurboTax, and this is the first year that I needed help getting walked through a form, but I was not disappointed.
Date published: 2023-05-19
Rated 5 out of 5 by from TurboTax is awesome Very helpful and easy to use. Walks you through step by step
Date published: 2023-05-19
Rated 2 out of 5 by from turbox too many problem with price ............................................................................................................................................................................................................................................................................................................
Date published: 2023-05-19
Rated 5 out of 5 by from Can’t believe you’re making me do this it’s a good one ☝️ just got to remember that you have a new tax prep on the block
Date published: 2023-05-19
Rated 4 out of 5 by from Turbotax has worked for years special situations are hard to find and specialized help is hard to get.
Date published: 2023-05-19
Rated 5 out of 5 by from Turbo tax experience fun and very helpful assisted me the whole time and provided many options
Date published: 2023-05-19
Rated 2 out of 5 by from Significant Technical Issues Ran into several issues with the site and its help section provided no help. Two examples are HSAs contributions and trying to find where the 'correct your return' section actually corrected the return.
Date published: 2023-05-19
All TurboTax® Offerings Reviews - Page 66