TURBOTAX CUSTOMER REVIEWS
TurboTax Live Basic Reviews
Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.
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Life Changes
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Charity1237 from
Love TurboTax!
Very helpful instructions and guide! I love TurboTax
Date published: 2021-03-02
Rated 5 out of 5 by
Jazz23_ from
Nice and Easy
I've been using Turbo Tax for a few years now and its so easy! And getting my refund with direct deposit is a plus.
Date published: 2021-03-02
Rated 5 out of 5 by
Airiyonnaaa from
Love love love
5 stars! I’ve always used turbo tax by myself and I’ve received my maximum !!!!
Date published: 2021-03-02
Rated 2 out of 5 by
MJAMO from
Should allow to file state manually
Have used Turbo tax deluxe that I downloaded on PC for 20+ years and LOVED IT!!! Some years however, when I owed State I would choose to file just state manually. The online version of Turbo Tax does not provide a manual option for state, as it is all (fed or state) or nothing. I literally felt trapped when processing payment at the end, and felt like you need to be more clear about the lack of a state option front. Was disappointed as you seem to lead users down a golden path and then spring price at 3 yard line. The packaged edition was much more transparent about what you do and do not get in your packages.
Date published: 2021-03-02
Rated 5 out of 5 by
poet4fun from
Wonderful!
I hate doing my taxes and TurboTax makes it easy and less "taxing."
Date published: 2021-03-02
Rated 5 out of 5 by
BAMaz from
Super Easy!!!
Vert easy. No issues Simple to go back and check/ change info as necessary.
Date published: 2021-03-02
Rated 4 out of 5 by
Danny bananny from
This service helped me
Im pretty dumb so i needed simple.it was easier than i thought
Date published: 2021-03-02
Rated 4 out of 5 by
theonlylme from
turbo tax need a little help
I have used Turbo Tax for over 10 years and this is the first time that it has taken all day to do a simple tax return. The first thing I ran into is, I had a pdf copy of last years taxes but the program could not import last years taxes. Then when I went to e-file the (I am not a robot) would not function with fire fox. After several attempts I tried a different browser to finally make it work. I was surprised that the help screen could not suggest this.
Date published: 2021-03-02
Rated 2 out of 5 by
Dan in Maine from
Turbo Tax experience
I hate using this service; as you are going it keeps saying your biggest return is awaiting. Then you get to the end and Turbo Tax wants to upsell you on their program and you already owe $10,000.
Date published: 2021-03-02
Rated 5 out of 5 by
victorious1217 from
turbo tax is a hidden gem
great experience will be using turbo tax all the time
All TurboTax® Offerings Reviews - Page 645
Date published: 2021-03-02
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Charity1237 from
Love TurboTax!
Very helpful instructions and guide! I love TurboTax
Date published: 2021-03-02
Rated 5 out of 5 by
Jazz23_ from
Nice and Easy
I've been using Turbo Tax for a few years now and its so easy! And getting my refund with direct deposit is a plus.
Date published: 2021-03-02
Rated 5 out of 5 by
Airiyonnaaa from
Love love love
5 stars! I’ve always used turbo tax by myself and I’ve received my maximum !!!!
Date published: 2021-03-02
Rated 2 out of 5 by
MJAMO from
Should allow to file state manually
Have used Turbo tax deluxe that I downloaded on PC for 20+ years and LOVED IT!!! Some years however, when I owed State I would choose to file just state manually. The online version of Turbo Tax does not provide a manual option for state, as it is all (fed or state) or nothing. I literally felt trapped when processing payment at the end, and felt like you need to be more clear about the lack of a state option front. Was disappointed as you seem to lead users down a golden path and then spring price at 3 yard line. The packaged edition was much more transparent about what you do and do not get in your packages.
Date published: 2021-03-02
Rated 5 out of 5 by
poet4fun from
Wonderful!
I hate doing my taxes and TurboTax makes it easy and less "taxing."
Date published: 2021-03-02
Rated 5 out of 5 by
BAMaz from
Super Easy!!!
Vert easy. No issues Simple to go back and check/ change info as necessary.
Date published: 2021-03-02
Rated 4 out of 5 by
Danny bananny from
This service helped me
Im pretty dumb so i needed simple.it was easier than i thought
Date published: 2021-03-02
Rated 4 out of 5 by
theonlylme from
turbo tax need a little help
I have used Turbo Tax for over 10 years and this is the first time that it has taken all day to do a simple tax return. The first thing I ran into is, I had a pdf copy of last years taxes but the program could not import last years taxes. Then when I went to e-file the (I am not a robot) would not function with fire fox. After several attempts I tried a different browser to finally make it work. I was surprised that the help screen could not suggest this.
Date published: 2021-03-02
Rated 2 out of 5 by
Dan in Maine from
Turbo Tax experience
I hate using this service; as you are going it keeps saying your biggest return is awaiting. Then you get to the end and Turbo Tax wants to upsell you on their program and you already owe $10,000.
Date published: 2021-03-02
Rated 5 out of 5 by
victorious1217 from
turbo tax is a hidden gem
great experience will be using turbo tax all the time
All TurboTax® Offerings Reviews - Page 645
Date published: 2021-03-02