TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Use TurboTax every year Every year TurboTax is so easy to use, just go through the steps and it does the work for you.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo tax is helpful a little rough with K-1's from businesses owning businesses but got job done
Date published: 2023-04-19
Rated 5 out of 5 by from Glad i have TurboTax imports all info, makes filing stress free & easy.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax simple and easy to use Clear directions and easy explanations. This was a first time for me and it was easy to use; integration and ability to upload or type in information was useful.
Date published: 2023-04-19
Rated 1 out of 5 by from My refund changed in less than 12 hrs Terrible I was unable to edit portions of my taxes and was charged way too much. I don't think I will use turbo tax next year.
Date published: 2023-04-19
Rated 2 out of 5 by from Charge after charge after charge Feels like it gets more expensive every year with little to no improvement to the experience...
Date published: 2023-04-19
Rated 4 out of 5 by from It's okay, but somewhat confusing It is somewhat confusing. Some of the explanations are good, but i don't want to pay extra so I guess I'm getting what I pay for.
Date published: 2023-04-19
Rated 1 out of 5 by from Awful service. I was charged Twice!!! Honestly, if I hadn't waited until the last second, I would I have found another tax preparer. Turbo Tax charged me twice and now I have to go to my credit card to dispute the charges.
Date published: 2023-04-19
Rated 3 out of 5 by from Too expensive for me to do all the work. Due to one thing it cost almost $300 to file. We neede no help and completed the return easily. Most likely will return to our local cpa next year due to the high cost.
Date published: 2023-04-19
Rated 5 out of 5 by from Every year it's so Convenient For years, we've filed our taxes which our quite extensive online with TurboTax. The walkthrough is awesome and we appreciate it!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 645
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Use TurboTax every year Every year TurboTax is so easy to use, just go through the steps and it does the work for you.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo tax is helpful a little rough with K-1's from businesses owning businesses but got job done
Date published: 2023-04-19
Rated 5 out of 5 by from Glad i have TurboTax imports all info, makes filing stress free & easy.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax simple and easy to use Clear directions and easy explanations. This was a first time for me and it was easy to use; integration and ability to upload or type in information was useful.
Date published: 2023-04-19
Rated 1 out of 5 by from My refund changed in less than 12 hrs Terrible I was unable to edit portions of my taxes and was charged way too much. I don't think I will use turbo tax next year.
Date published: 2023-04-19
Rated 2 out of 5 by from Charge after charge after charge Feels like it gets more expensive every year with little to no improvement to the experience...
Date published: 2023-04-19
Rated 4 out of 5 by from It's okay, but somewhat confusing It is somewhat confusing. Some of the explanations are good, but i don't want to pay extra so I guess I'm getting what I pay for.
Date published: 2023-04-19
Rated 1 out of 5 by from Awful service. I was charged Twice!!! Honestly, if I hadn't waited until the last second, I would I have found another tax preparer. Turbo Tax charged me twice and now I have to go to my credit card to dispute the charges.
Date published: 2023-04-19
Rated 3 out of 5 by from Too expensive for me to do all the work. Due to one thing it cost almost $300 to file. We neede no help and completed the return easily. Most likely will return to our local cpa next year due to the high cost.
Date published: 2023-04-19
Rated 5 out of 5 by from Every year it's so Convenient For years, we've filed our taxes which our quite extensive online with TurboTax. The walkthrough is awesome and we appreciate it!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 645