TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 3 out of 5 by
SelvamIndia from
Not good for US citizens who received 1042-S
Instructions are missing to fill 1042-S in online TurboTax app. Also if clarification is required during filling online Turbotax there is NO way to communication (phone call is useless)
Date published: 2023-05-21
Rated 5 out of 5 by
Honei Bunz from
Awesome
Wonderful was easy to do if a mistake was made it was easy to fix
Date published: 2023-05-21
Rated 1 out of 5 by
Upset71 from
Quality went down hill
I removed stuff that it didnt remove and I had delete line items and add them back all over again because it kept remembering data that I deleted. other bugs. increased the amount of time it took to complete. Never had these issues until this year very disappointed
Date published: 2023-05-21
Rated 5 out of 5 by
Brother 6 from
Turbotax Is great
Turbotax does an excellent job of walking me through my taxes each year, and letting me know quickly when something is wrong.
Date published: 2023-05-21
Rated 5 out of 5 by
Bruin1989 from
Easy to Use
We've used Turbo Tax for years now and still find it more convenient than going to a tax accountant. Very easy to use. We thought we would need additional help this year since we installed solar panels last year. But the process to get the credit was so easy. Very pleased to get a refund this year!
Date published: 2023-05-21
Rated 5 out of 5 by
null from
great
It is fast and it is easy to file taxes on your own.
Date published: 2023-05-21
Rated 5 out of 5 by
Wbrad007 from
Very good software to use
Everything was smooth, most forms I could upload with pictures. They did most the work and I just clicked to confirm. Not a bad price as well.
Date published: 2023-05-20
Rated 5 out of 5 by
Lrbc from
Very quick and easy
I Did it myself, it had very easy directions to follow
Date published: 2023-05-20
Rated 4 out of 5 by
Nayati from
Pretty Straight forward
Ive used turbo tax for years and have always felt experienced to do so, with their outline and supportive explanations along the way. I just put 4 stars, because some of my state specific exemptions were not too clear. Including filing date extensions and grants.
Date published: 2023-05-20
Rated 5 out of 5 by
Lyncat11 from
Excellent
Easy to use and clear instructions. Totally made filing an amended return less scary than anticipated!
All TurboTax® Offerings Reviews - Page 65
Date published: 2023-05-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
SelvamIndia from
Not good for US citizens who received 1042-S
Instructions are missing to fill 1042-S in online TurboTax app. Also if clarification is required during filling online Turbotax there is NO way to communication (phone call is useless)
Date published: 2023-05-21
Rated 5 out of 5 by
Honei Bunz from
Awesome
Wonderful was easy to do if a mistake was made it was easy to fix
Date published: 2023-05-21
Rated 1 out of 5 by
Upset71 from
Quality went down hill
I removed stuff that it didnt remove and I had delete line items and add them back all over again because it kept remembering data that I deleted. other bugs. increased the amount of time it took to complete. Never had these issues until this year very disappointed
Date published: 2023-05-21
Rated 5 out of 5 by
Brother 6 from
Turbotax Is great
Turbotax does an excellent job of walking me through my taxes each year, and letting me know quickly when something is wrong.
Date published: 2023-05-21
Rated 5 out of 5 by
Bruin1989 from
Easy to Use
We've used Turbo Tax for years now and still find it more convenient than going to a tax accountant. Very easy to use. We thought we would need additional help this year since we installed solar panels last year. But the process to get the credit was so easy. Very pleased to get a refund this year!
Date published: 2023-05-21
Rated 5 out of 5 by
null from
great
It is fast and it is easy to file taxes on your own.
Date published: 2023-05-21
Rated 5 out of 5 by
Wbrad007 from
Very good software to use
Everything was smooth, most forms I could upload with pictures. They did most the work and I just clicked to confirm. Not a bad price as well.
Date published: 2023-05-20
Rated 5 out of 5 by
Lrbc from
Very quick and easy
I Did it myself, it had very easy directions to follow
Date published: 2023-05-20
Rated 4 out of 5 by
Nayati from
Pretty Straight forward
Ive used turbo tax for years and have always felt experienced to do so, with their outline and supportive explanations along the way. I just put 4 stars, because some of my state specific exemptions were not too clear. Including filing date extensions and grants.
Date published: 2023-05-20
Rated 5 out of 5 by
Lyncat11 from
Excellent
Easy to use and clear instructions. Totally made filing an amended return less scary than anticipated!
All TurboTax® Offerings Reviews - Page 65
Date published: 2023-05-20