TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 1 out of 5 by from Problems filing electronically Had to mail a return becuase of problems efiling, Asked for paymnet then rejected my paymment
Date published: 2021-03-01
Rated 5 out of 5 by from Amazing/Incredible/Awesome Turbotax is terrific program that understands the Federal and State tax system around the country. With my information entered incorrectly, the program understood that it was not adequate enough to submit. It prevented my going any further and assigned a professional CPA to personally assist me to perfect my tax return. Thank you Amy. You were amazing and a great help.
Date published: 2021-03-01
Rated 5 out of 5 by from Love TurboTax! Turbo Tax makes my life so much easier. Thank you!
Date published: 2021-03-01
Rated 5 out of 5 by from Terri was great Terri is an amazing representative and was not only EXTREMELY helpful but she was genuine as well and that isn’t common within the customer service industry,sadly. Terri is a one of a kind asset to your team!
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is easy Turbo Tax was fast and easy. I highly recommend it.
Date published: 2021-03-01
Rated 1 out of 5 by from Not worth it for the money Too much money for the service. They said it was $90 and then they made it over $200
Date published: 2021-03-01
Rated 5 out of 5 by from good job easy friendly, helps get the most out of your return, even if you select the free option. and they don't pressure you to buy another option
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is awesome I have my kids do their taxes this way cause it is so much easier!
Date published: 2021-03-01
Rated 5 out of 5 by from Super fast and easy! Super fast, and easy! Had no troubles doing myself!
Date published: 2021-03-01
Rated 5 out of 5 by from I can finally say bye to my useless lawyer! I used to owe money every year! I didn't understand why? I'm in my mid 20s and have been working your regular 9-5 job. After my last visit i found out I owed $1600. Following year, I filed myself on turbotax. I got back $1200. Every year gets better. No idea what my lawyer was doing but ill tell ya what i think he was doing! Drinking coffee and smoking big cigars!
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 637
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Problems filing electronically Had to mail a return becuase of problems efiling, Asked for paymnet then rejected my paymment
Date published: 2021-03-01
Rated 5 out of 5 by from Amazing/Incredible/Awesome Turbotax is terrific program that understands the Federal and State tax system around the country. With my information entered incorrectly, the program understood that it was not adequate enough to submit. It prevented my going any further and assigned a professional CPA to personally assist me to perfect my tax return. Thank you Amy. You were amazing and a great help.
Date published: 2021-03-01
Rated 5 out of 5 by from Love TurboTax! Turbo Tax makes my life so much easier. Thank you!
Date published: 2021-03-01
Rated 5 out of 5 by from Terri was great Terri is an amazing representative and was not only EXTREMELY helpful but she was genuine as well and that isn’t common within the customer service industry,sadly. Terri is a one of a kind asset to your team!
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is easy Turbo Tax was fast and easy. I highly recommend it.
Date published: 2021-03-01
Rated 1 out of 5 by from Not worth it for the money Too much money for the service. They said it was $90 and then they made it over $200
Date published: 2021-03-01
Rated 5 out of 5 by from good job easy friendly, helps get the most out of your return, even if you select the free option. and they don't pressure you to buy another option
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is awesome I have my kids do their taxes this way cause it is so much easier!
Date published: 2021-03-01
Rated 5 out of 5 by from Super fast and easy! Super fast, and easy! Had no troubles doing myself!
Date published: 2021-03-01
Rated 5 out of 5 by from I can finally say bye to my useless lawyer! I used to owe money every year! I didn't understand why? I'm in my mid 20s and have been working your regular 9-5 job. After my last visit i found out I owed $1600. Following year, I filed myself on turbotax. I got back $1200. Every year gets better. No idea what my lawyer was doing but ill tell ya what i think he was doing! Drinking coffee and smoking big cigars!
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 637