TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Lobby for simpler tax system! The government made filing taxes so complicated that we have to pay someone else to do it! Thanks to Turbotax, I can file my taxes in a less cumbersome way...my favorite feature is forwarding last year's info onward, saving time. Completed my filing in less than 4 hours.
Date published: 2023-05-22
Rated 1 out of 5 by from Getting Pricey I have used TurboTax for years and years. I cannot believe how much they charge now for filing your taxes on your own. Probably look elsewhere to start doing taxes.
Date published: 2023-05-22
Rated 5 out of 5 by from Love Turbo Tax Always easy way to do your taxes and I have used for several years
Date published: 2023-05-22
Rated 4 out of 5 by from Friendly help got me over the hump!! The asistance I received was great. She removed sticking points!
Date published: 2023-05-22
Rated 5 out of 5 by from fast amd easy simple and easy. turbo tax does all the work amd fixes errors
Date published: 2023-05-22
Rated 5 out of 5 by from Go through turbo tax I love Turbo Tax. They ask every question to any possible situation to get you the max.
Date published: 2023-05-22
Rated 5 out of 5 by from I LOVE Turbo Tax! Really great service that walks you through every step of the way. Makes a complex process easy to understand and follow. Thank you Turbo Tax!!
Date published: 2023-05-22
Rated 1 out of 5 by from Watch your back, Because they won’t! So as you’re close to finishing your taxes, they show you your tax return amount and then there’s a big check mark ✅ that makes it seem like you’re all done. But you’re not yet! And there’s no follow up email or warning or anything that says there’s still steps to take. I thought I filed before tax season was over and prior to filing turbo, tax was sending me emails daily! No follow up emails about having not actually completed my tax returns!
Date published: 2023-05-22
Rated 5 out of 5 by from Freaking great Easy to use. Make life easy. I bet they wish this was out years ago. Instead of all that paperwork
Date published: 2023-05-22
Rated 5 out of 5 by from TurboTax is my savior! I love the interaction with the complete application. Access to Tax Experts is also very important in case I need specific questions answered. I also appreciate the constant and consistent opportunities to check and recheck the information I entered. I will gladly refer this product to others and will continue to use TurboTax!
Date published: 2023-05-22
All TurboTax® Offerings Reviews - Page 64
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Lobby for simpler tax system! The government made filing taxes so complicated that we have to pay someone else to do it! Thanks to Turbotax, I can file my taxes in a less cumbersome way...my favorite feature is forwarding last year's info onward, saving time. Completed my filing in less than 4 hours.
Date published: 2023-05-22
Rated 1 out of 5 by from Getting Pricey I have used TurboTax for years and years. I cannot believe how much they charge now for filing your taxes on your own. Probably look elsewhere to start doing taxes.
Date published: 2023-05-22
Rated 5 out of 5 by from Love Turbo Tax Always easy way to do your taxes and I have used for several years
Date published: 2023-05-22
Rated 4 out of 5 by from Friendly help got me over the hump!! The asistance I received was great. She removed sticking points!
Date published: 2023-05-22
Rated 5 out of 5 by from fast amd easy simple and easy. turbo tax does all the work amd fixes errors
Date published: 2023-05-22
Rated 5 out of 5 by from Go through turbo tax I love Turbo Tax. They ask every question to any possible situation to get you the max.
Date published: 2023-05-22
Rated 5 out of 5 by from I LOVE Turbo Tax! Really great service that walks you through every step of the way. Makes a complex process easy to understand and follow. Thank you Turbo Tax!!
Date published: 2023-05-22
Rated 1 out of 5 by from Watch your back, Because they won’t! So as you’re close to finishing your taxes, they show you your tax return amount and then there’s a big check mark ✅ that makes it seem like you’re all done. But you’re not yet! And there’s no follow up email or warning or anything that says there’s still steps to take. I thought I filed before tax season was over and prior to filing turbo, tax was sending me emails daily! No follow up emails about having not actually completed my tax returns!
Date published: 2023-05-22
Rated 5 out of 5 by from Freaking great Easy to use. Make life easy. I bet they wish this was out years ago. Instead of all that paperwork
Date published: 2023-05-22
Rated 5 out of 5 by from TurboTax is my savior! I love the interaction with the complete application. Access to Tax Experts is also very important in case I need specific questions answered. I also appreciate the constant and consistent opportunities to check and recheck the information I entered. I will gladly refer this product to others and will continue to use TurboTax!
Date published: 2023-05-22
All TurboTax® Offerings Reviews - Page 64