TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
Brian from Texas from
Excellent tool for the tax paying citizen
It is quick, efficient, can be done from your home and doesn't cost you an arm and a leg. I like the freedom it gives that I can do it myself. I like the security that it will be done right with little issue from the IRS.
Date published: 2023-04-19
Rated 5 out of 5 by
MikeS123456 from
Excellent product, some minor flaws
Easy to navigate, cost effective. Would recommend upgrade of section where donations input. The link to itsDeductable is hard to find.
Date published: 2023-04-19
Rated 5 out of 5 by
mybabyandme from
thank you turbo tax 2023
was able to speak with a live agent named Loquisha (not sure if her name is spelled correctly). She was awesome. Excellent customer service and resolved my silly issue quickly.
Date published: 2023-04-19
Rated 5 out of 5 by
Nonofyorbiz from
Yey! Taxes are all done.
Love being able to do my taxes remotely and file electronically.
Date published: 2023-04-19
Rated 4 out of 5 by
Brettskiibessler4828 from
TurboTax is great. I am thankful to God for it.
Thank you Lord. I praise your name! Thank you for giving me an easy way, Jesus, to file returns.
Date published: 2023-04-19
Rated 3 out of 5 by
confused12309 from
Unsure if this was the right choice
Paid $118 to file taxes. Initially rejected. Tried to submit again on Tax Day. I'm not sure what the consequence of that is - is it considered late if I get rejected? No real guidance from TurboTax on this
Date published: 2023-04-19
Rated 5 out of 5 by
Jellybean1211 from
Turbo Tax is helpful and east
I totally recommend them. I was stressed out at first but that went away and it was done quick and easy. Thank you
Date published: 2023-04-19
Rated 3 out of 5 by
lilcat2143 from
good service hidden fees
I just wish Free meant Free not only if you have xyz its Free.
Date published: 2023-04-19
Rated 3 out of 5 by
Desert Rat Pete from
EASY TO USE BUT CHEESY IF YOU WANT TO DOWNGRADE
I thought I might need the premium, but when I was almost done i realized I only needed the deluxe. Deluxe is half the price. I was informed on TT I had to ERASE MY RETURN and start over if I wanted to downgrade. There should be a warning about this early on. Absolute nonsense way to do business!
Date published: 2023-04-19
Rated 1 out of 5 by
Mohawk77 from
Cost way too much to file a 1099
It was all fine and helpful but $120 to file a 1099-NEC is ridiculous.
All TurboTax® Offerings Reviews - Page 611
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Brian from Texas from
Excellent tool for the tax paying citizen
It is quick, efficient, can be done from your home and doesn't cost you an arm and a leg. I like the freedom it gives that I can do it myself. I like the security that it will be done right with little issue from the IRS.
Date published: 2023-04-19
Rated 5 out of 5 by
MikeS123456 from
Excellent product, some minor flaws
Easy to navigate, cost effective. Would recommend upgrade of section where donations input. The link to itsDeductable is hard to find.
Date published: 2023-04-19
Rated 5 out of 5 by
mybabyandme from
thank you turbo tax 2023
was able to speak with a live agent named Loquisha (not sure if her name is spelled correctly). She was awesome. Excellent customer service and resolved my silly issue quickly.
Date published: 2023-04-19
Rated 5 out of 5 by
Nonofyorbiz from
Yey! Taxes are all done.
Love being able to do my taxes remotely and file electronically.
Date published: 2023-04-19
Rated 4 out of 5 by
Brettskiibessler4828 from
TurboTax is great. I am thankful to God for it.
Thank you Lord. I praise your name! Thank you for giving me an easy way, Jesus, to file returns.
Date published: 2023-04-19
Rated 3 out of 5 by
confused12309 from
Unsure if this was the right choice
Paid $118 to file taxes. Initially rejected. Tried to submit again on Tax Day. I'm not sure what the consequence of that is - is it considered late if I get rejected? No real guidance from TurboTax on this
Date published: 2023-04-19
Rated 5 out of 5 by
Jellybean1211 from
Turbo Tax is helpful and east
I totally recommend them. I was stressed out at first but that went away and it was done quick and easy. Thank you
Date published: 2023-04-19
Rated 3 out of 5 by
lilcat2143 from
good service hidden fees
I just wish Free meant Free not only if you have xyz its Free.
Date published: 2023-04-19
Rated 3 out of 5 by
Desert Rat Pete from
EASY TO USE BUT CHEESY IF YOU WANT TO DOWNGRADE
I thought I might need the premium, but when I was almost done i realized I only needed the deluxe. Deluxe is half the price. I was informed on TT I had to ERASE MY RETURN and start over if I wanted to downgrade. There should be a warning about this early on. Absolute nonsense way to do business!
Date published: 2023-04-19
Rated 1 out of 5 by
Mohawk77 from
Cost way too much to file a 1099
It was all fine and helpful but $120 to file a 1099-NEC is ridiculous.
All TurboTax® Offerings Reviews - Page 611
Date published: 2023-04-19