TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from turbo tax is the best thing i have ever used I have told my family about this service and many will now use it. Best service ever
Date published: 2021-03-04
Rated 4 out of 5 by from Business tax form very confusing at times. I had some trouble with my forms being changed after I had already filled them out. For example under my donations, amounts got re-allocated between organizations that were listed so that the specific amounts no longer matched up. The total amount donated was still the same, but the amounts somehow got re-allocated. The program kept telling me that I needed to fix 1099 form information but would not actually allow me to fix it.
Date published: 2021-03-04
Rated 5 out of 5 by from So Easy to use It just can't be any easier. They helpfully explain each area if there are questions and it's not explained in a complicated way.
Date published: 2021-03-04
Rated 5 out of 5 by from Easy and Great It was very easy to file and did it in such short time as well.
Date published: 2021-03-04
Rated 5 out of 5 by from TurboTax is very user friendly Prior to last year I would use H&R block. This is the second year I have used TurboTax. The process was was not complicated and easy to follow. If you have a question their support team is right there waiting to assist.
Date published: 2021-03-04
Rated 3 out of 5 by from Good Fast but needed to purchase the up sell in order to file. Thought it was free?
Date published: 2021-03-04
Rated 5 out of 5 by from Great Easy to navigate self explanatory! Will definitely use again 1
Date published: 2021-03-04
Rated 5 out of 5 by from Amazing job with helping I had no idea it was this easy to file your taxes Turbo Tax is the best. Thank you
Date published: 2021-03-04
Rated 5 out of 5 by from TurboTax is GREAT!! Fast, simple, and easy especially for first time filers like me
Date published: 2021-03-04
Rated 5 out of 5 by from turbo tax use every turbo tax d every year and very happy with it
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 610
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo tax is the best thing i have ever used I have told my family about this service and many will now use it. Best service ever
Date published: 2021-03-04
Rated 4 out of 5 by from Business tax form very confusing at times. I had some trouble with my forms being changed after I had already filled them out. For example under my donations, amounts got re-allocated between organizations that were listed so that the specific amounts no longer matched up. The total amount donated was still the same, but the amounts somehow got re-allocated. The program kept telling me that I needed to fix 1099 form information but would not actually allow me to fix it.
Date published: 2021-03-04
Rated 5 out of 5 by from So Easy to use It just can't be any easier. They helpfully explain each area if there are questions and it's not explained in a complicated way.
Date published: 2021-03-04
Rated 5 out of 5 by from Easy and Great It was very easy to file and did it in such short time as well.
Date published: 2021-03-04
Rated 5 out of 5 by from TurboTax is very user friendly Prior to last year I would use H&R block. This is the second year I have used TurboTax. The process was was not complicated and easy to follow. If you have a question their support team is right there waiting to assist.
Date published: 2021-03-04
Rated 3 out of 5 by from Good Fast but needed to purchase the up sell in order to file. Thought it was free?
Date published: 2021-03-04
Rated 5 out of 5 by from Great Easy to navigate self explanatory! Will definitely use again 1
Date published: 2021-03-04
Rated 5 out of 5 by from Amazing job with helping I had no idea it was this easy to file your taxes Turbo Tax is the best. Thank you
Date published: 2021-03-04
Rated 5 out of 5 by from TurboTax is GREAT!! Fast, simple, and easy especially for first time filers like me
Date published: 2021-03-04
Rated 5 out of 5 by from turbo tax use every turbo tax d every year and very happy with it
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 610