TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 2 out of 5 by from very difficult to print 2020 return for mailing I tried for a long time, after finishing, to print 2020 Fed and CT returns for mailing, but still have not been able to.
Date published: 2023-04-30
Rated 5 out of 5 by from Intuitive and easy Excellent - easy and fast to file my tax - did in less than an hour
Date published: 2023-04-30
Rated 5 out of 5 by from Easy process This was the fastest I ever filed and I have been filing with Turbotax for years.
Date published: 2023-04-30
Rated 5 out of 5 by from Turbo Tax made filing easy Fast and convenient and will do this next year too
Date published: 2023-04-30
Rated 5 out of 5 by from Best Tax Program I have been using Turbo Tax Home and Business for the past 30 years, and I have never had any difficulties with it nor with the State or Federal Agencies. It is a very user friendly program that guides you through the complexities of the tax code in a very approachable and well defined manner.
Date published: 2023-04-30
Rated 1 out of 5 by from Turbo Tax is too expensive You charged me over $200, I might as well have gone to a tax preparer because you didnot save me any money!!
Date published: 2023-04-30
Rated 5 out of 5 by from easy to use, even for newbies, and cheaper I went through the process without any added help from tax experts. Turbo tax has guiding points along the way for if your confused or unsure of the questions. I have used Turbo tax for years to do my own taxes. Put in an hour of your time to complete your taxes in the comfort of your home and you Save money doing them yourself. WIN-WIN
Date published: 2023-04-30
Rated 3 out of 5 by from I believe it is similar to 2021 Block software I had a difficult time contacting a Turbo Tax representative. Once I was able to get in touch, the person was helpful, and helped me resolve my problem. I'm very unhappy with my refund. With all the deductions and credits my refund should have been much larger. In spite of them my refund never changed.
Date published: 2023-04-30
Rated 4 out of 5 by from Good, but lacks some features I could not print out the various screens such as the income, deductions and the mouse over summaries at the tax owed line I also feel that i got channeled into paying for e-filing on state tax return. also, needed to go back to a pervious year turbotax and it wanted the license again. very annoying
Date published: 2023-04-30
Rated 5 out of 5 by from Awesome and easy Turbo Tax is so easy a baby cold do it, it walks you through everything
Date published: 2023-04-30
All TurboTax® Offerings Reviews - Page 587
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from very difficult to print 2020 return for mailing I tried for a long time, after finishing, to print 2020 Fed and CT returns for mailing, but still have not been able to.
Date published: 2023-04-30
Rated 5 out of 5 by from Intuitive and easy Excellent - easy and fast to file my tax - did in less than an hour
Date published: 2023-04-30
Rated 5 out of 5 by from Easy process This was the fastest I ever filed and I have been filing with Turbotax for years.
Date published: 2023-04-30
Rated 5 out of 5 by from Turbo Tax made filing easy Fast and convenient and will do this next year too
Date published: 2023-04-30
Rated 5 out of 5 by from Best Tax Program I have been using Turbo Tax Home and Business for the past 30 years, and I have never had any difficulties with it nor with the State or Federal Agencies. It is a very user friendly program that guides you through the complexities of the tax code in a very approachable and well defined manner.
Date published: 2023-04-30
Rated 1 out of 5 by from Turbo Tax is too expensive You charged me over $200, I might as well have gone to a tax preparer because you didnot save me any money!!
Date published: 2023-04-30
Rated 5 out of 5 by from easy to use, even for newbies, and cheaper I went through the process without any added help from tax experts. Turbo tax has guiding points along the way for if your confused or unsure of the questions. I have used Turbo tax for years to do my own taxes. Put in an hour of your time to complete your taxes in the comfort of your home and you Save money doing them yourself. WIN-WIN
Date published: 2023-04-30
Rated 3 out of 5 by from I believe it is similar to 2021 Block software I had a difficult time contacting a Turbo Tax representative. Once I was able to get in touch, the person was helpful, and helped me resolve my problem. I'm very unhappy with my refund. With all the deductions and credits my refund should have been much larger. In spite of them my refund never changed.
Date published: 2023-04-30
Rated 4 out of 5 by from Good, but lacks some features I could not print out the various screens such as the income, deductions and the mouse over summaries at the tax owed line I also feel that i got channeled into paying for e-filing on state tax return. also, needed to go back to a pervious year turbotax and it wanted the license again. very annoying
Date published: 2023-04-30
Rated 5 out of 5 by from Awesome and easy Turbo Tax is so easy a baby cold do it, it walks you through everything
Date published: 2023-04-30
All TurboTax® Offerings Reviews - Page 587