TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from Supervisor I found Turbo Tax to be user friendly and insightful.
Date published: 2023-04-19
Rated 4 out of 5 by from Great service and Great Live Help The live customer tax accountant was a life saver and very diligent
Date published: 2023-04-19
Rated 5 out of 5 by from Easiest Way to File Taxes Turbo Tax is so easy a monkey could do it. I will continue to use it every year.
Date published: 2023-04-19
Rated 5 out of 5 by from Fast and easy Everything is in detail and easy to understand great help.
Date published: 2023-04-19
Rated 5 out of 5 by from Alsome Everything ok it a amazing program I used it a lot
Date published: 2023-04-19
Rated 5 out of 5 by from Great Product! Quick and easy step by step with explanations for everything. 7th time in a row filing with this outstanding product
Date published: 2023-04-19
Rated 5 out of 5 by from Good for basic returns TurboTax is great for simple to mildly complex tax returns. If you have complicated situations, you probably should hire a professional. But for your average person, it's easy to use with good support.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is Awesome I have been using TurboTax for well over a decade and the process has always been painless and information available to help you navigate the areas you may be unsure of. Even during the years of bought and sold homes, remodeling of residences, running a business, the product has always been fairly easy to navigate and get the reporting done correctly.
Date published: 2023-04-19
Rated 5 out of 5 by from good Turbo tax is amazing awesome great amazing amazing
Date published: 2023-04-19
Rated 3 out of 5 by from Good help but software glitch The past two years I received a stipend from hospital residency under 1099. Without live assisted premium there was NO way I could have figured out how to click the right options to fill out the 1099-MISC without claiming that I'm not a business owner nor self employed. The help itself was great but I think the point of regular plan for turbotax is to be user friendly and customizable to a common situation for professionals receiving 1099 without being necessarily self employed. It made me feel like I actually had to pay for live premium to figure out how to use the software. The people I spoke with for help were nice but they also had trouble figuring this out
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 586
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Supervisor I found Turbo Tax to be user friendly and insightful.
Date published: 2023-04-19
Rated 4 out of 5 by from Great service and Great Live Help The live customer tax accountant was a life saver and very diligent
Date published: 2023-04-19
Rated 5 out of 5 by from Easiest Way to File Taxes Turbo Tax is so easy a monkey could do it. I will continue to use it every year.
Date published: 2023-04-19
Rated 5 out of 5 by from Fast and easy Everything is in detail and easy to understand great help.
Date published: 2023-04-19
Rated 5 out of 5 by from Alsome Everything ok it a amazing program I used it a lot
Date published: 2023-04-19
Rated 5 out of 5 by from Great Product! Quick and easy step by step with explanations for everything. 7th time in a row filing with this outstanding product
Date published: 2023-04-19
Rated 5 out of 5 by from Good for basic returns TurboTax is great for simple to mildly complex tax returns. If you have complicated situations, you probably should hire a professional. But for your average person, it's easy to use with good support.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is Awesome I have been using TurboTax for well over a decade and the process has always been painless and information available to help you navigate the areas you may be unsure of. Even during the years of bought and sold homes, remodeling of residences, running a business, the product has always been fairly easy to navigate and get the reporting done correctly.
Date published: 2023-04-19
Rated 5 out of 5 by from good Turbo tax is amazing awesome great amazing amazing
Date published: 2023-04-19
Rated 3 out of 5 by from Good help but software glitch The past two years I received a stipend from hospital residency under 1099. Without live assisted premium there was NO way I could have figured out how to click the right options to fill out the 1099-MISC without claiming that I'm not a business owner nor self employed. The help itself was great but I think the point of regular plan for turbotax is to be user friendly and customizable to a common situation for professionals receiving 1099 without being necessarily self employed. It made me feel like I actually had to pay for live premium to figure out how to use the software. The people I spoke with for help were nice but they also had trouble figuring this out
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 586