TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Set up nicely, for a smooth filing. Quick and simple! I used the free method and was anticipating surprise charges or other frustrating tricks. There were none and I'm pleased with your TurboTax method.
Date published: 2021-03-02
Rated 5 out of 5 by from Great Great. Easy to do myself. No problems filing taxes
Date published: 2021-03-02
Rated 1 out of 5 by from TurboTax changes the price of a return. Turbotax changes the prices of a tax return filing cost after all tax forms arrive.
Date published: 2021-03-02
Rated 5 out of 5 by from Very easy filing was easy and quick, I will for sure use them again.
Date published: 2021-03-02
Rated 5 out of 5 by from Very Easy to Use This was my first year filing taxes. I was a little intimidated, but TurboTax made the whole process a walk in the park
Date published: 2021-03-02
Rated 5 out of 5 by from easy as 3.14 it was perfect, simple, and easy, was able to process my taxes while compleetign other tasks, considering my company uses QuickBooks, and all of the information auto populates, its almost an automated experience, I'm very happy in the advancements of technologies that allowed this to work and function the way it does, i wish DMV was this simple
Date published: 2021-03-02
Rated 4 out of 5 by from Picks up most, but not all If I didn't already know taxes, a couple things would have been missed by TT. But it does help make things easier.
Date published: 2021-03-02
Rated 5 out of 5 by from Stress Free Filing on TurboTax I had a very eventful 2020 and and after having to pay on my taxes, i finally got a return when i was blessed in getting custody of my Son. with all of the tax exempts and credits I received TurboTax made it easy and simple to file.
Date published: 2021-03-02
Rated 5 out of 5 by from Good Advice- easy to use The step-by-step service helped me get the max refund. The online chat help was superb! Thanks, Carol!
Date published: 2021-03-02
Rated 3 out of 5 by from TurboTax itself is great. The tax portion of TurboTax is great, but it's gotten very expensive to eFile through the program, it addition to it seeming like they're trying to ding you for everything. This year, I think I had to click no on purchasing the "Max" service at least 7 times, they just kept pitching on it.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 586
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Set up nicely, for a smooth filing. Quick and simple! I used the free method and was anticipating surprise charges or other frustrating tricks. There were none and I'm pleased with your TurboTax method.
Date published: 2021-03-02
Rated 5 out of 5 by from Great Great. Easy to do myself. No problems filing taxes
Date published: 2021-03-02
Rated 1 out of 5 by from TurboTax changes the price of a return. Turbotax changes the prices of a tax return filing cost after all tax forms arrive.
Date published: 2021-03-02
Rated 5 out of 5 by from Very easy filing was easy and quick, I will for sure use them again.
Date published: 2021-03-02
Rated 5 out of 5 by from Very Easy to Use This was my first year filing taxes. I was a little intimidated, but TurboTax made the whole process a walk in the park
Date published: 2021-03-02
Rated 5 out of 5 by from easy as 3.14 it was perfect, simple, and easy, was able to process my taxes while compleetign other tasks, considering my company uses QuickBooks, and all of the information auto populates, its almost an automated experience, I'm very happy in the advancements of technologies that allowed this to work and function the way it does, i wish DMV was this simple
Date published: 2021-03-02
Rated 4 out of 5 by from Picks up most, but not all If I didn't already know taxes, a couple things would have been missed by TT. But it does help make things easier.
Date published: 2021-03-02
Rated 5 out of 5 by from Stress Free Filing on TurboTax I had a very eventful 2020 and and after having to pay on my taxes, i finally got a return when i was blessed in getting custody of my Son. with all of the tax exempts and credits I received TurboTax made it easy and simple to file.
Date published: 2021-03-02
Rated 5 out of 5 by from Good Advice- easy to use The step-by-step service helped me get the max refund. The online chat help was superb! Thanks, Carol!
Date published: 2021-03-02
Rated 3 out of 5 by from TurboTax itself is great. The tax portion of TurboTax is great, but it's gotten very expensive to eFile through the program, it addition to it seeming like they're trying to ding you for everything. This year, I think I had to click no on purchasing the "Max" service at least 7 times, they just kept pitching on it.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 586