TURBOTAX CUSTOMER REVIEWS
TurboTax Live Basic Reviews
Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Marriii85 from
TurboTax is easy to use and great.
It walked me through the steps on what to do and made the whole experience less stressful.
Date published: 2021-02-27
Rated 5 out of 5 by
NomadicA from
Easy to Use.
User friendly product. Makes taxes simple. Would recommend it to friends and family.
Date published: 2021-02-27
Rated 5 out of 5 by
SamKqc from
Highly Recommend
TurboTax made it simple for me to keep track of my income and business expenses, and give me the highest possible refund! Highly recommend for anyone making under 40K and deciding to file taxes on their own.
Date published: 2021-02-27
Rated 5 out of 5 by
fcb002627 from
turbox tax is great
Easy to use and to move around. Would recommend to others
Date published: 2021-02-27
Rated 4 out of 5 by
kaymod from
turbo tax is helpful
turbo give me lots of option and double check my input
Date published: 2021-02-27
Rated 5 out of 5 by
teacher susie from
Thorough and great help.
We had to call twice. They called with very little wait and were efficient, kind, thorough and resolved our problem/question.
Date published: 2021-02-27
Rated 1 out of 5 by
DaleW2021 from
Tried online, bought Turbo software,lots of issue
Online was a mess, there was issues with the software, tried contacting help two or three times, they could not resolve the issues. Never heard back from support. Fee increased each time I needed an extra page, so much for being free to file. Bought and downloaded the software. Made a mistake on one form, took forever to find out how to delete it. Still don't think how they figured the taxes are correct. With the software, the fee dropped down to $20 to file state, way better than the $175 fee they were going to charge for the online service. Wasted way too much time having to install, reinstall, wait for updates, almost two weeks for the one form. So much for being efficient.
Date published: 2021-02-27
Rated 5 out of 5 by
JLB031 from
Turbo Tax is not only awesome but educational!
I am not only comforted with Turbo Tax's ease of use, but walk away feeling educated in regards to tax returns.
Date published: 2021-02-27
Rated 5 out of 5 by
M0054 from
Superb and Simple
Each year I have used Turbo Tax and each year is seems to get easier. You always take the guess work out of the paperwork.
Date published: 2021-02-27
Rated 5 out of 5 by
Jahov from
Thanks for making it easy.
It was easy and understandable. It was an great experience.
All TurboTax® Offerings Reviews - Page 585
Date published: 2021-02-27
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Marriii85 from
TurboTax is easy to use and great.
It walked me through the steps on what to do and made the whole experience less stressful.
Date published: 2021-02-27
Rated 5 out of 5 by
NomadicA from
Easy to Use.
User friendly product. Makes taxes simple. Would recommend it to friends and family.
Date published: 2021-02-27
Rated 5 out of 5 by
SamKqc from
Highly Recommend
TurboTax made it simple for me to keep track of my income and business expenses, and give me the highest possible refund! Highly recommend for anyone making under 40K and deciding to file taxes on their own.
Date published: 2021-02-27
Rated 5 out of 5 by
fcb002627 from
turbox tax is great
Easy to use and to move around. Would recommend to others
Date published: 2021-02-27
Rated 4 out of 5 by
kaymod from
turbo tax is helpful
turbo give me lots of option and double check my input
Date published: 2021-02-27
Rated 5 out of 5 by
teacher susie from
Thorough and great help.
We had to call twice. They called with very little wait and were efficient, kind, thorough and resolved our problem/question.
Date published: 2021-02-27
Rated 1 out of 5 by
DaleW2021 from
Tried online, bought Turbo software,lots of issue
Online was a mess, there was issues with the software, tried contacting help two or three times, they could not resolve the issues. Never heard back from support. Fee increased each time I needed an extra page, so much for being free to file. Bought and downloaded the software. Made a mistake on one form, took forever to find out how to delete it. Still don't think how they figured the taxes are correct. With the software, the fee dropped down to $20 to file state, way better than the $175 fee they were going to charge for the online service. Wasted way too much time having to install, reinstall, wait for updates, almost two weeks for the one form. So much for being efficient.
Date published: 2021-02-27
Rated 5 out of 5 by
JLB031 from
Turbo Tax is not only awesome but educational!
I am not only comforted with Turbo Tax's ease of use, but walk away feeling educated in regards to tax returns.
Date published: 2021-02-27
Rated 5 out of 5 by
M0054 from
Superb and Simple
Each year I have used Turbo Tax and each year is seems to get easier. You always take the guess work out of the paperwork.
Date published: 2021-02-27
Rated 5 out of 5 by
Jahov from
Thanks for making it easy.
It was easy and understandable. It was an great experience.
All TurboTax® Offerings Reviews - Page 585
Date published: 2021-02-27