TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
Nickster88 from
Saved me time and money!
Made my tax return simple. Explained my situation easily. Turbo Tax is amazing for common tax situations!
Date published: 2023-04-19
Rated 5 out of 5 by
CCCX3 from
Press the EASY button - I am done!!!
This is my 4th or 5th year using TT - and I would recommend it to anyone that is single with no real qualifying deductions. Its is self=explanatory and does not require a lot of smarts cause the program does it for you.
Date published: 2023-04-19
Rated 4 out of 5 by
Lauren12544 from
Why does this cost so much
It makes no sense why it costs $120 to file my taxes. Wasn't this free like last year?
Date published: 2023-04-19
Rated 4 out of 5 by
Siva_gaithersburg from
IRA section has defect
Had trouble with the IRA . Initially i entered for my wife traditional IRA and later removed and when i try to add it it was saying exceed the amount .IT si so annoyed me . Finally when i go to the federal review I am able to remove it and it is added back.
Date published: 2023-04-19
Rated 1 out of 5 by
Edsharp from
Not Worth It
After completing the charge, I learned my filing was ineligible for E-FILING which is the only reason anyone should use TurboTax
Date published: 2023-04-19
Rated 5 out of 5 by
Radner from
TurboTax is awesome! Thank you for making it easy!
I was really worried I'd mess up ad go straight to jail but nah. Turbotax helped me avoid all that noise. Easy to use, not hard to understand, take breaks if you need to. It's all good bb!
Date published: 2023-04-19
Rated 5 out of 5 by
Macgod from
Turbo tax is easy and awesome
it guides you through every single detail, very handy to use. taxes are way easy with Turbo tax.
Date published: 2023-04-19
Rated 4 out of 5 by
kjh2356 from
Very Helpful Tool
I don't use the Premium services or the Live Experts where you are doing it together. I do the return myself using the basic TurboTax service.
Date published: 2023-04-19
Rated 4 out of 5 by
wamo703 from
Fast and convenient but a few bugs
I had repeated questions and trouble getting back to where I was after having to go back. I also had to figure out a problem myself on the K-1 with no useful guidance from TurboTax
Date published: 2023-04-19
Rated 1 out of 5 by
Dobetter1113578990 from
Expensive
Absolutely ridiculous the amount of money I paid to do my taxes. And they want to charge more for help. Will not be using again.
All TurboTax® Offerings Reviews - Page 583
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Nickster88 from
Saved me time and money!
Made my tax return simple. Explained my situation easily. Turbo Tax is amazing for common tax situations!
Date published: 2023-04-19
Rated 5 out of 5 by
CCCX3 from
Press the EASY button - I am done!!!
This is my 4th or 5th year using TT - and I would recommend it to anyone that is single with no real qualifying deductions. Its is self=explanatory and does not require a lot of smarts cause the program does it for you.
Date published: 2023-04-19
Rated 4 out of 5 by
Lauren12544 from
Why does this cost so much
It makes no sense why it costs $120 to file my taxes. Wasn't this free like last year?
Date published: 2023-04-19
Rated 4 out of 5 by
Siva_gaithersburg from
IRA section has defect
Had trouble with the IRA . Initially i entered for my wife traditional IRA and later removed and when i try to add it it was saying exceed the amount .IT si so annoyed me . Finally when i go to the federal review I am able to remove it and it is added back.
Date published: 2023-04-19
Rated 1 out of 5 by
Edsharp from
Not Worth It
After completing the charge, I learned my filing was ineligible for E-FILING which is the only reason anyone should use TurboTax
Date published: 2023-04-19
Rated 5 out of 5 by
Radner from
TurboTax is awesome! Thank you for making it easy!
I was really worried I'd mess up ad go straight to jail but nah. Turbotax helped me avoid all that noise. Easy to use, not hard to understand, take breaks if you need to. It's all good bb!
Date published: 2023-04-19
Rated 5 out of 5 by
Macgod from
Turbo tax is easy and awesome
it guides you through every single detail, very handy to use. taxes are way easy with Turbo tax.
Date published: 2023-04-19
Rated 4 out of 5 by
kjh2356 from
Very Helpful Tool
I don't use the Premium services or the Live Experts where you are doing it together. I do the return myself using the basic TurboTax service.
Date published: 2023-04-19
Rated 4 out of 5 by
wamo703 from
Fast and convenient but a few bugs
I had repeated questions and trouble getting back to where I was after having to go back. I also had to figure out a problem myself on the K-1 with no useful guidance from TurboTax
Date published: 2023-04-19
Rated 1 out of 5 by
Dobetter1113578990 from
Expensive
Absolutely ridiculous the amount of money I paid to do my taxes. And they want to charge more for help. Will not be using again.
All TurboTax® Offerings Reviews - Page 583
Date published: 2023-04-19