TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Saved me time and money! Made my tax return simple. Explained my situation easily. Turbo Tax is amazing for common tax situations!
Date published: 2023-04-19
Rated 5 out of 5 by from Press the EASY button - I am done!!! This is my 4th or 5th year using TT - and I would recommend it to anyone that is single with no real qualifying deductions. Its is self=explanatory and does not require a lot of smarts cause the program does it for you.
Date published: 2023-04-19
Rated 4 out of 5 by from Why does this cost so much It makes no sense why it costs $120 to file my taxes. Wasn't this free like last year?
Date published: 2023-04-19
Rated 4 out of 5 by from IRA section has defect Had trouble with the IRA . Initially i entered for my wife traditional IRA and later removed and when i try to add it it was saying exceed the amount .IT si so annoyed me . Finally when i go to the federal review I am able to remove it and it is added back.
Date published: 2023-04-19
Rated 1 out of 5 by from Not Worth It After completing the charge, I learned my filing was ineligible for E-FILING which is the only reason anyone should use TurboTax
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is awesome! Thank you for making it easy! I was really worried I'd mess up ad go straight to jail but nah. Turbotax helped me avoid all that noise. Easy to use, not hard to understand, take breaks if you need to. It's all good bb!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is easy and awesome it guides you through every single detail, very handy to use. taxes are way easy with Turbo tax.
Date published: 2023-04-19
Rated 4 out of 5 by from Very Helpful Tool I don't use the Premium services or the Live Experts where you are doing it together. I do the return myself using the basic TurboTax service.
Date published: 2023-04-19
Rated 4 out of 5 by from Fast and convenient but a few bugs I had repeated questions and trouble getting back to where I was after having to go back. I also had to figure out a problem myself on the K-1 with no useful guidance from TurboTax
Date published: 2023-04-19
Rated 1 out of 5 by from Expensive Absolutely ridiculous the amount of money I paid to do my taxes. And they want to charge more for help. Will not be using again.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 583
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Saved me time and money! Made my tax return simple. Explained my situation easily. Turbo Tax is amazing for common tax situations!
Date published: 2023-04-19
Rated 5 out of 5 by from Press the EASY button - I am done!!! This is my 4th or 5th year using TT - and I would recommend it to anyone that is single with no real qualifying deductions. Its is self=explanatory and does not require a lot of smarts cause the program does it for you.
Date published: 2023-04-19
Rated 4 out of 5 by from Why does this cost so much It makes no sense why it costs $120 to file my taxes. Wasn't this free like last year?
Date published: 2023-04-19
Rated 4 out of 5 by from IRA section has defect Had trouble with the IRA . Initially i entered for my wife traditional IRA and later removed and when i try to add it it was saying exceed the amount .IT si so annoyed me . Finally when i go to the federal review I am able to remove it and it is added back.
Date published: 2023-04-19
Rated 1 out of 5 by from Not Worth It After completing the charge, I learned my filing was ineligible for E-FILING which is the only reason anyone should use TurboTax
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is awesome! Thank you for making it easy! I was really worried I'd mess up ad go straight to jail but nah. Turbotax helped me avoid all that noise. Easy to use, not hard to understand, take breaks if you need to. It's all good bb!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is easy and awesome it guides you through every single detail, very handy to use. taxes are way easy with Turbo tax.
Date published: 2023-04-19
Rated 4 out of 5 by from Very Helpful Tool I don't use the Premium services or the Live Experts where you are doing it together. I do the return myself using the basic TurboTax service.
Date published: 2023-04-19
Rated 4 out of 5 by from Fast and convenient but a few bugs I had repeated questions and trouble getting back to where I was after having to go back. I also had to figure out a problem myself on the K-1 with no useful guidance from TurboTax
Date published: 2023-04-19
Rated 1 out of 5 by from Expensive Absolutely ridiculous the amount of money I paid to do my taxes. And they want to charge more for help. Will not be using again.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 583