TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
Love Irving Berlin from
Makes an unplesant task tolerable
Following the step by step instructions was a simple task. The "Learn More" boxes were generally very helpful and eliminated areas of confusion.
Date published: 2023-04-19
Rated 4 out of 5 by
Macster22 from
VERY EASY
Very easy to use! I thought I would have to extend, but was able to walk through steps quickly since it was so intuit
Date published: 2023-04-19
Rated 5 out of 5 by
CorkyGIGI from
Turbo is Great
Easy to use. Great process and filing quick. Awesome
Date published: 2023-04-19
Rated 5 out of 5 by
best grandma of 6 from
it is awesome and easy to use.
I have been using turbo tax for years and love it.
Date published: 2023-04-19
Rated 5 out of 5 by
TXBP from
Easy to use product
The walk-through is easy to follow and understand.
Date published: 2023-04-19
Rated 1 out of 5 by
KDANENHA from
TURBO TAX REVIEW
THEY ARE ALWAYS TRYING TO UPSELL VERY DECEPTIVE PRICING
Date published: 2023-04-19
Rated 1 out of 5 by
Make one from
M-A-J-O-R PROBLEMS!!!!
Woiuld NOT allow e-filing for both Fed & State... Notices that mentioned TRANSMISSION PROBLEMS,,,YOUR END... Went to super and then the problem of being charged without the $10.00 discount advertised (Via COSTCO), Called your assist line @ 8775598824....helped me get a "Purchase by Phone Code" now back to the TRANSMISSION ERROR NOTIFICATION(s) due to a problem once again on your TurboTax end. NOW I CAN'T EVEN enter my Credit card info for AN EXTENSION SINCE I OWE THE FEDS over $2000,00!!!! H-E-L-P!!! BTW... this 1040 was SUPER EASY and NOT COMPLEX in the least.... I Could've SAVED THE MONEY I SPENT ON THIS "BETA" SOFTWARE AND the oodles of wasted time and aggravations by filling my Taxes the old-fashioned way!!!!!!!!
Date published: 2023-04-19
Rated 5 out of 5 by
Bdot759 from
Turbo Tax is the Best
Turbo Tax walked you through step by step through Federal and State returns. There are plenty of videos, examples, and deeper explanations throughout the entire process. Each year I have used the program there has been positive upgrades to the program. Growth is Good!
Date published: 2023-04-19
Rated 5 out of 5 by
Revmar from
Pretty simple
If you know how to follow instructions. It's a snap; however re-reading some questions are necessary.
Date published: 2023-04-19
Rated 4 out of 5 by
Cas69 from
Turbo Tax is easy to use
This work pretty well I just hate doing taxes so have PTSD year after year.
All TurboTax® Offerings Reviews - Page 578
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Love Irving Berlin from
Makes an unplesant task tolerable
Following the step by step instructions was a simple task. The "Learn More" boxes were generally very helpful and eliminated areas of confusion.
Date published: 2023-04-19
Rated 4 out of 5 by
Macster22 from
VERY EASY
Very easy to use! I thought I would have to extend, but was able to walk through steps quickly since it was so intuit
Date published: 2023-04-19
Rated 5 out of 5 by
CorkyGIGI from
Turbo is Great
Easy to use. Great process and filing quick. Awesome
Date published: 2023-04-19
Rated 5 out of 5 by
best grandma of 6 from
it is awesome and easy to use.
I have been using turbo tax for years and love it.
Date published: 2023-04-19
Rated 5 out of 5 by
TXBP from
Easy to use product
The walk-through is easy to follow and understand.
Date published: 2023-04-19
Rated 1 out of 5 by
KDANENHA from
TURBO TAX REVIEW
THEY ARE ALWAYS TRYING TO UPSELL VERY DECEPTIVE PRICING
Date published: 2023-04-19
Rated 1 out of 5 by
Make one from
M-A-J-O-R PROBLEMS!!!!
Woiuld NOT allow e-filing for both Fed & State... Notices that mentioned TRANSMISSION PROBLEMS,,,YOUR END... Went to super and then the problem of being charged without the $10.00 discount advertised (Via COSTCO), Called your assist line @ 8775598824....helped me get a "Purchase by Phone Code" now back to the TRANSMISSION ERROR NOTIFICATION(s) due to a problem once again on your TurboTax end. NOW I CAN'T EVEN enter my Credit card info for AN EXTENSION SINCE I OWE THE FEDS over $2000,00!!!! H-E-L-P!!! BTW... this 1040 was SUPER EASY and NOT COMPLEX in the least.... I Could've SAVED THE MONEY I SPENT ON THIS "BETA" SOFTWARE AND the oodles of wasted time and aggravations by filling my Taxes the old-fashioned way!!!!!!!!
Date published: 2023-04-19
Rated 5 out of 5 by
Bdot759 from
Turbo Tax is the Best
Turbo Tax walked you through step by step through Federal and State returns. There are plenty of videos, examples, and deeper explanations throughout the entire process. Each year I have used the program there has been positive upgrades to the program. Growth is Good!
Date published: 2023-04-19
Rated 5 out of 5 by
Revmar from
Pretty simple
If you know how to follow instructions. It's a snap; however re-reading some questions are necessary.
Date published: 2023-04-19
Rated 4 out of 5 by
Cas69 from
Turbo Tax is easy to use
This work pretty well I just hate doing taxes so have PTSD year after year.
All TurboTax® Offerings Reviews - Page 578
Date published: 2023-04-19