TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Makes an unplesant task tolerable Following the step by step instructions was a simple task. The "Learn More" boxes were generally very helpful and eliminated areas of confusion.
Date published: 2023-04-19
Rated 4 out of 5 by from VERY EASY Very easy to use! I thought I would have to extend, but was able to walk through steps quickly since it was so intuit
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo is Great Easy to use. Great process and filing quick. Awesome
Date published: 2023-04-19
Rated 5 out of 5 by from it is awesome and easy to use. I have been using turbo tax for years and love it.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy to use product The walk-through is easy to follow and understand.
Date published: 2023-04-19
Rated 1 out of 5 by from TURBO TAX REVIEW THEY ARE ALWAYS TRYING TO UPSELL VERY DECEPTIVE PRICING
Date published: 2023-04-19
Rated 1 out of 5 by from M-A-J-O-R PROBLEMS!!!! Woiuld NOT allow e-filing for both Fed & State... Notices that mentioned TRANSMISSION PROBLEMS,,,YOUR END... Went to super and then the problem of being charged without the $10.00 discount advertised (Via COSTCO), Called your assist line @ 8775598824....helped me get a "Purchase by Phone Code" now back to the TRANSMISSION ERROR NOTIFICATION(s) due to a problem once again on your TurboTax end. NOW I CAN'T EVEN enter my Credit card info for AN EXTENSION SINCE I OWE THE FEDS over $2000,00!!!! H-E-L-P!!! BTW... this 1040 was SUPER EASY and NOT COMPLEX in the least.... I Could've SAVED THE MONEY I SPENT ON THIS "BETA" SOFTWARE AND the oodles of wasted time and aggravations by filling my Taxes the old-fashioned way!!!!!!!!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is the Best Turbo Tax walked you through step by step through Federal and State returns. There are plenty of videos, examples, and deeper explanations throughout the entire process. Each year I have used the program there has been positive upgrades to the program. Growth is Good!
Date published: 2023-04-19
Rated 5 out of 5 by from Pretty simple If you know how to follow instructions. It's a snap; however re-reading some questions are necessary.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax is easy to use This work pretty well I just hate doing taxes so have PTSD year after year.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 578
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Makes an unplesant task tolerable Following the step by step instructions was a simple task. The "Learn More" boxes were generally very helpful and eliminated areas of confusion.
Date published: 2023-04-19
Rated 4 out of 5 by from VERY EASY Very easy to use! I thought I would have to extend, but was able to walk through steps quickly since it was so intuit
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo is Great Easy to use. Great process and filing quick. Awesome
Date published: 2023-04-19
Rated 5 out of 5 by from it is awesome and easy to use. I have been using turbo tax for years and love it.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy to use product The walk-through is easy to follow and understand.
Date published: 2023-04-19
Rated 1 out of 5 by from TURBO TAX REVIEW THEY ARE ALWAYS TRYING TO UPSELL VERY DECEPTIVE PRICING
Date published: 2023-04-19
Rated 1 out of 5 by from M-A-J-O-R PROBLEMS!!!! Woiuld NOT allow e-filing for both Fed & State... Notices that mentioned TRANSMISSION PROBLEMS,,,YOUR END... Went to super and then the problem of being charged without the $10.00 discount advertised (Via COSTCO), Called your assist line @ 8775598824....helped me get a "Purchase by Phone Code" now back to the TRANSMISSION ERROR NOTIFICATION(s) due to a problem once again on your TurboTax end. NOW I CAN'T EVEN enter my Credit card info for AN EXTENSION SINCE I OWE THE FEDS over $2000,00!!!! H-E-L-P!!! BTW... this 1040 was SUPER EASY and NOT COMPLEX in the least.... I Could've SAVED THE MONEY I SPENT ON THIS "BETA" SOFTWARE AND the oodles of wasted time and aggravations by filling my Taxes the old-fashioned way!!!!!!!!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is the Best Turbo Tax walked you through step by step through Federal and State returns. There are plenty of videos, examples, and deeper explanations throughout the entire process. Each year I have used the program there has been positive upgrades to the program. Growth is Good!
Date published: 2023-04-19
Rated 5 out of 5 by from Pretty simple If you know how to follow instructions. It's a snap; however re-reading some questions are necessary.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax is easy to use This work pretty well I just hate doing taxes so have PTSD year after year.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 578