TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
adamr260 from
turbo tax was great
Turbo tax was great to use , it explained topics well and show the breakdown of refund
Date published: 2023-04-19
Rated 4 out of 5 by
Greg6969690609 from
Easy process that takes you step by step
This is multiple years that I have used TurboTax and it feels like every year it gets a little easier and a little more efficient. I feel very confident that the team at TurboTax will give you the best return and if there’s a problem they will help me defend and answer any questions the IRS would have. I did have some issues trying to contact customer service and a couple issues with selecting the right program but I waited till last minute and that’s what happens when you eat and procrastinate
Date published: 2023-04-19
Rated 5 out of 5 by
mtreston123 from
Very convenient and informative
Very helpful and guides you along the way. I would recommend Turbo Tax to everyone.
Date published: 2023-04-19
Rated 3 out of 5 by
MaeMae2023 from
Easy to Use
Pretty easy to use, but not sure why I was charged to file state and federal together, then charged again for filing state taxes when I have nothing to file!!
Date published: 2023-04-19
Rated 5 out of 5 by
Nickster88 from
Saved me time and money!
Made my tax return simple. Explained my situation easily. Turbo Tax is amazing for common tax situations!
Date published: 2023-04-19
Rated 5 out of 5 by
CCCX3 from
Press the EASY button - I am done!!!
This is my 4th or 5th year using TT - and I would recommend it to anyone that is single with no real qualifying deductions. Its is self=explanatory and does not require a lot of smarts cause the program does it for you.
Date published: 2023-04-19
Rated 4 out of 5 by
Lauren12544 from
Why does this cost so much
It makes no sense why it costs $120 to file my taxes. Wasn't this free like last year?
Date published: 2023-04-19
Rated 4 out of 5 by
Siva_gaithersburg from
IRA section has defect
Had trouble with the IRA . Initially i entered for my wife traditional IRA and later removed and when i try to add it it was saying exceed the amount .IT si so annoyed me . Finally when i go to the federal review I am able to remove it and it is added back.
Date published: 2023-04-19
Rated 1 out of 5 by
Edsharp from
Not Worth It
After completing the charge, I learned my filing was ineligible for E-FILING which is the only reason anyone should use TurboTax
Date published: 2023-04-19
Rated 5 out of 5 by
Radner from
TurboTax is awesome! Thank you for making it easy!
I was really worried I'd mess up ad go straight to jail but nah. Turbotax helped me avoid all that noise. Easy to use, not hard to understand, take breaks if you need to. It's all good bb!
All TurboTax® Offerings Reviews - Page 576
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
adamr260 from
turbo tax was great
Turbo tax was great to use , it explained topics well and show the breakdown of refund
Date published: 2023-04-19
Rated 4 out of 5 by
Greg6969690609 from
Easy process that takes you step by step
This is multiple years that I have used TurboTax and it feels like every year it gets a little easier and a little more efficient. I feel very confident that the team at TurboTax will give you the best return and if there’s a problem they will help me defend and answer any questions the IRS would have. I did have some issues trying to contact customer service and a couple issues with selecting the right program but I waited till last minute and that’s what happens when you eat and procrastinate
Date published: 2023-04-19
Rated 5 out of 5 by
mtreston123 from
Very convenient and informative
Very helpful and guides you along the way. I would recommend Turbo Tax to everyone.
Date published: 2023-04-19
Rated 3 out of 5 by
MaeMae2023 from
Easy to Use
Pretty easy to use, but not sure why I was charged to file state and federal together, then charged again for filing state taxes when I have nothing to file!!
Date published: 2023-04-19
Rated 5 out of 5 by
Nickster88 from
Saved me time and money!
Made my tax return simple. Explained my situation easily. Turbo Tax is amazing for common tax situations!
Date published: 2023-04-19
Rated 5 out of 5 by
CCCX3 from
Press the EASY button - I am done!!!
This is my 4th or 5th year using TT - and I would recommend it to anyone that is single with no real qualifying deductions. Its is self=explanatory and does not require a lot of smarts cause the program does it for you.
Date published: 2023-04-19
Rated 4 out of 5 by
Lauren12544 from
Why does this cost so much
It makes no sense why it costs $120 to file my taxes. Wasn't this free like last year?
Date published: 2023-04-19
Rated 4 out of 5 by
Siva_gaithersburg from
IRA section has defect
Had trouble with the IRA . Initially i entered for my wife traditional IRA and later removed and when i try to add it it was saying exceed the amount .IT si so annoyed me . Finally when i go to the federal review I am able to remove it and it is added back.
Date published: 2023-04-19
Rated 1 out of 5 by
Edsharp from
Not Worth It
After completing the charge, I learned my filing was ineligible for E-FILING which is the only reason anyone should use TurboTax
Date published: 2023-04-19
Rated 5 out of 5 by
Radner from
TurboTax is awesome! Thank you for making it easy!
I was really worried I'd mess up ad go straight to jail but nah. Turbotax helped me avoid all that noise. Easy to use, not hard to understand, take breaks if you need to. It's all good bb!
All TurboTax® Offerings Reviews - Page 576
Date published: 2023-04-19