TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from turbo tax was great Turbo tax was great to use , it explained topics well and show the breakdown of refund
Date published: 2023-04-19
Rated 4 out of 5 by from Easy process that takes you step by step This is multiple years that I have used TurboTax and it feels like every year it gets a little easier and a little more efficient. I feel very confident that the team at TurboTax will give you the best return and if there’s a problem they will help me defend and answer any questions the IRS would have. I did have some issues trying to contact customer service and a couple issues with selecting the right program but I waited till last minute and that’s what happens when you eat and procrastinate
Date published: 2023-04-19
Rated 5 out of 5 by from Very convenient and informative Very helpful and guides you along the way. I would recommend Turbo Tax to everyone.
Date published: 2023-04-19
Rated 3 out of 5 by from Easy to Use Pretty easy to use, but not sure why I was charged to file state and federal together, then charged again for filing state taxes when I have nothing to file!!
Date published: 2023-04-19
Rated 5 out of 5 by from Saved me time and money! Made my tax return simple. Explained my situation easily. Turbo Tax is amazing for common tax situations!
Date published: 2023-04-19
Rated 5 out of 5 by from Press the EASY button - I am done!!! This is my 4th or 5th year using TT - and I would recommend it to anyone that is single with no real qualifying deductions. Its is self=explanatory and does not require a lot of smarts cause the program does it for you.
Date published: 2023-04-19
Rated 4 out of 5 by from Why does this cost so much It makes no sense why it costs $120 to file my taxes. Wasn't this free like last year?
Date published: 2023-04-19
Rated 4 out of 5 by from IRA section has defect Had trouble with the IRA . Initially i entered for my wife traditional IRA and later removed and when i try to add it it was saying exceed the amount .IT si so annoyed me . Finally when i go to the federal review I am able to remove it and it is added back.
Date published: 2023-04-19
Rated 1 out of 5 by from Not Worth It After completing the charge, I learned my filing was ineligible for E-FILING which is the only reason anyone should use TurboTax
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is awesome! Thank you for making it easy! I was really worried I'd mess up ad go straight to jail but nah. Turbotax helped me avoid all that noise. Easy to use, not hard to understand, take breaks if you need to. It's all good bb!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 576
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax was great Turbo tax was great to use , it explained topics well and show the breakdown of refund
Date published: 2023-04-19
Rated 4 out of 5 by from Easy process that takes you step by step This is multiple years that I have used TurboTax and it feels like every year it gets a little easier and a little more efficient. I feel very confident that the team at TurboTax will give you the best return and if there’s a problem they will help me defend and answer any questions the IRS would have. I did have some issues trying to contact customer service and a couple issues with selecting the right program but I waited till last minute and that’s what happens when you eat and procrastinate
Date published: 2023-04-19
Rated 5 out of 5 by from Very convenient and informative Very helpful and guides you along the way. I would recommend Turbo Tax to everyone.
Date published: 2023-04-19
Rated 3 out of 5 by from Easy to Use Pretty easy to use, but not sure why I was charged to file state and federal together, then charged again for filing state taxes when I have nothing to file!!
Date published: 2023-04-19
Rated 5 out of 5 by from Saved me time and money! Made my tax return simple. Explained my situation easily. Turbo Tax is amazing for common tax situations!
Date published: 2023-04-19
Rated 5 out of 5 by from Press the EASY button - I am done!!! This is my 4th or 5th year using TT - and I would recommend it to anyone that is single with no real qualifying deductions. Its is self=explanatory and does not require a lot of smarts cause the program does it for you.
Date published: 2023-04-19
Rated 4 out of 5 by from Why does this cost so much It makes no sense why it costs $120 to file my taxes. Wasn't this free like last year?
Date published: 2023-04-19
Rated 4 out of 5 by from IRA section has defect Had trouble with the IRA . Initially i entered for my wife traditional IRA and later removed and when i try to add it it was saying exceed the amount .IT si so annoyed me . Finally when i go to the federal review I am able to remove it and it is added back.
Date published: 2023-04-19
Rated 1 out of 5 by from Not Worth It After completing the charge, I learned my filing was ineligible for E-FILING which is the only reason anyone should use TurboTax
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is awesome! Thank you for making it easy! I was really worried I'd mess up ad go straight to jail but nah. Turbotax helped me avoid all that noise. Easy to use, not hard to understand, take breaks if you need to. It's all good bb!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 576