TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Love the live help! The experience is so easy - the questions are very detailed and the help buttons really explain any questions I had! I also consulted with live help - the response was quick and very detailed!
Date published: 2021-02-25
Rated 5 out of 5 by from Easy and Accurate! It's easy to file with Turbo Tax. They ask all the necessary questions to get your best return!
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo Tax has a couple of minor bugs For some reason you'll find yourself entering the same information several times as it seems to want to revert to your previous year taxes
Date published: 2021-02-25
Rated 1 out of 5 by from made me go to self employment It made me upgrade to self employment and then at the end after I had paid said there was a problem with it. Then it wouldn't let me clear and start over so I had to just go with it.
Date published: 2021-02-25
Rated 2 out of 5 by from Took too long for form 2210 to be added Took too long for form 2210 to be added after IRS released it. Also difficult to make changes. Was asking for info for form 2210 that should have automatically filled in. Also the review process took me in circles asking the same questions several times.
Date published: 2021-02-25
Rated 5 out of 5 by from love it I really know that this is a greaat system for us nobodys because it knows which questions to ask and which things i need , it s great
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is great First time using TurboTax was very easy. Help was easy to understand
Date published: 2021-02-25
Rated 5 out of 5 by from Quick and easy Using this product for eight years now, gets better every year. Highly recommend!
Date published: 2021-02-25
Rated 5 out of 5 by from Works even better than B4 I used TT before and it works very well and is easy to use.
Date published: 2021-02-25
Rated 5 out of 5 by from turbotax is the best!!! i've been using turbotax for years now and it never fails to deliver.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 576
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Love the live help! The experience is so easy - the questions are very detailed and the help buttons really explain any questions I had! I also consulted with live help - the response was quick and very detailed!
Date published: 2021-02-25
Rated 5 out of 5 by from Easy and Accurate! It's easy to file with Turbo Tax. They ask all the necessary questions to get your best return!
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo Tax has a couple of minor bugs For some reason you'll find yourself entering the same information several times as it seems to want to revert to your previous year taxes
Date published: 2021-02-25
Rated 1 out of 5 by from made me go to self employment It made me upgrade to self employment and then at the end after I had paid said there was a problem with it. Then it wouldn't let me clear and start over so I had to just go with it.
Date published: 2021-02-25
Rated 2 out of 5 by from Took too long for form 2210 to be added Took too long for form 2210 to be added after IRS released it. Also difficult to make changes. Was asking for info for form 2210 that should have automatically filled in. Also the review process took me in circles asking the same questions several times.
Date published: 2021-02-25
Rated 5 out of 5 by from love it I really know that this is a greaat system for us nobodys because it knows which questions to ask and which things i need , it s great
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is great First time using TurboTax was very easy. Help was easy to understand
Date published: 2021-02-25
Rated 5 out of 5 by from Quick and easy Using this product for eight years now, gets better every year. Highly recommend!
Date published: 2021-02-25
Rated 5 out of 5 by from Works even better than B4 I used TT before and it works very well and is easy to use.
Date published: 2021-02-25
Rated 5 out of 5 by from turbotax is the best!!! i've been using turbotax for years now and it never fails to deliver.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 576