TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Awesome job Thanks guys helped with my return super quick and easy
Date published: 2023-04-19
Rated 1 out of 5 by from don't think that the turbo tax deluxe is worth it I do not think the price of the turbo tax deluxe was worth it. Unfortunately I could not change it to another plan.
Date published: 2023-04-19
Rated 5 out of 5 by from TURBO TAX OK THIS YEAR IT WAS OK. I WOULD RATE GOOD GOING FORWARD. THE BACK BUTTON SEEMED FUNKY. IT WOULD NOT TAKE BE BACK GENERALLY TO THE LAST PAGE BUT SOMEWHERE ELSE SOMETIMES AND I WOULD HAVE TO GO THROUGH THE LAST FEW STEPS OR I COULDN'T GET BACK TO THE LAST PAGE AT ALL-THAT ONE WORRIES ME A BIT. IT DOES TAKE SOME TIME TO UNDERSTAND IT. I THINK OUR TAXES ARE JUST BECOMING MORE BURDENSOME TO DO AND INTUIT HAS TO KEEP UP. I AM TORN BETWEEN GOOD AND EXCELLENT.
Date published: 2023-04-19
Rated 1 out of 5 by from Not sure why it cost 200 to file taxes now. This used to be the best...but next year the heck with Turbo Tax. It cost almost as much to file taxes than i have to pay taxes.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax makes it easy! TurboTax makes it easy! Although they want too much in the review! LOL!
Date published: 2023-04-19
Rated 4 out of 5 by from Start Return Don't hide where to actually start a new return. It's confusing when you put all the advertisement to purchase Turbo Tax when it's already been paid.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax experience was outstanding It was easy to use and there was live chat lines that were very helpful. I even spoke directly with a tax adviser and that was excellent.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is superb and I would recommend to all. Seamless with great ease. Excellent tool and resources.
Date published: 2023-04-19
Rated 1 out of 5 by from scammed out of moeny for fee after fee well at first i liked turbo tax because it seemed like an easy wa yto file my taxes however it got really bad and f'ng garbage because it said it wouldnt let me use the free version afte ri put all my information in and abusing the sunk cost fallacy of me putting all the time and effort into it and eventually i just said f it and payed the 140 bucks because i already put an hour of time into it. garbage company taking ppl money im sick of it i will hire an accountant next year
Date published: 2023-04-19
Rated 5 out of 5 by from Best Tax Preparation Software Always a good experience. Easy to understand format and quick to complete
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 575
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome job Thanks guys helped with my return super quick and easy
Date published: 2023-04-19
Rated 1 out of 5 by from don't think that the turbo tax deluxe is worth it I do not think the price of the turbo tax deluxe was worth it. Unfortunately I could not change it to another plan.
Date published: 2023-04-19
Rated 5 out of 5 by from TURBO TAX OK THIS YEAR IT WAS OK. I WOULD RATE GOOD GOING FORWARD. THE BACK BUTTON SEEMED FUNKY. IT WOULD NOT TAKE BE BACK GENERALLY TO THE LAST PAGE BUT SOMEWHERE ELSE SOMETIMES AND I WOULD HAVE TO GO THROUGH THE LAST FEW STEPS OR I COULDN'T GET BACK TO THE LAST PAGE AT ALL-THAT ONE WORRIES ME A BIT. IT DOES TAKE SOME TIME TO UNDERSTAND IT. I THINK OUR TAXES ARE JUST BECOMING MORE BURDENSOME TO DO AND INTUIT HAS TO KEEP UP. I AM TORN BETWEEN GOOD AND EXCELLENT.
Date published: 2023-04-19
Rated 1 out of 5 by from Not sure why it cost 200 to file taxes now. This used to be the best...but next year the heck with Turbo Tax. It cost almost as much to file taxes than i have to pay taxes.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax makes it easy! TurboTax makes it easy! Although they want too much in the review! LOL!
Date published: 2023-04-19
Rated 4 out of 5 by from Start Return Don't hide where to actually start a new return. It's confusing when you put all the advertisement to purchase Turbo Tax when it's already been paid.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax experience was outstanding It was easy to use and there was live chat lines that were very helpful. I even spoke directly with a tax adviser and that was excellent.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is superb and I would recommend to all. Seamless with great ease. Excellent tool and resources.
Date published: 2023-04-19
Rated 1 out of 5 by from scammed out of moeny for fee after fee well at first i liked turbo tax because it seemed like an easy wa yto file my taxes however it got really bad and f'ng garbage because it said it wouldnt let me use the free version afte ri put all my information in and abusing the sunk cost fallacy of me putting all the time and effort into it and eventually i just said f it and payed the 140 bucks because i already put an hour of time into it. garbage company taking ppl money im sick of it i will hire an accountant next year
Date published: 2023-04-19
Rated 5 out of 5 by from Best Tax Preparation Software Always a good experience. Easy to understand format and quick to complete
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 575