TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 2 out of 5 by from very frustrating. I didnt understand something then I call to try and get help and they call back but no one answers the phone. Waiting for over 30 minutes just to end up guessing so I could move on.
Date published: 2021-03-03
Rated 4 out of 5 by from very good and easy did it very easy and without much problem. not that hard to understand.
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo Tax was fairly easy. It was a little bit had. But I figured it out I hope. Hope everything was right. It was excepted.We will see.
Date published: 2021-03-03
Rated 1 out of 5 by from HORRIBLE!!!!!! IT IS NOT FREE!!! I HAD TO PAY $60 IT MADE ME UPGRADE AND I DIDNT WANT TO
Date published: 2021-03-03
Rated 5 out of 5 by from Love Turbotax super fast and easy, very user friendly and affordable
Date published: 2021-03-03
Rated 5 out of 5 by from Awesome Easy to complete with step by step instructions. Accountant was there if needed for guidance.
Date published: 2021-03-03
Rated 5 out of 5 by from I am very happy with the program! I think it is a very intuitive program and they make a lot of the right choices for you along the way.
Date published: 2021-03-03
Rated 5 out of 5 by from I was so scared to do this but so simple. I've been wanting to file my taxes with Turbo Tax but was so scared. This program is so easy!!
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is easy and always great Easy to figure out, have been using Turbo Tax for years!
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is great turbo tax is very helpful and easy to use. Thanks turbo tax
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 573
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from very frustrating. I didnt understand something then I call to try and get help and they call back but no one answers the phone. Waiting for over 30 minutes just to end up guessing so I could move on.
Date published: 2021-03-03
Rated 4 out of 5 by from very good and easy did it very easy and without much problem. not that hard to understand.
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo Tax was fairly easy. It was a little bit had. But I figured it out I hope. Hope everything was right. It was excepted.We will see.
Date published: 2021-03-03
Rated 1 out of 5 by from HORRIBLE!!!!!! IT IS NOT FREE!!! I HAD TO PAY $60 IT MADE ME UPGRADE AND I DIDNT WANT TO
Date published: 2021-03-03
Rated 5 out of 5 by from Love Turbotax super fast and easy, very user friendly and affordable
Date published: 2021-03-03
Rated 5 out of 5 by from Awesome Easy to complete with step by step instructions. Accountant was there if needed for guidance.
Date published: 2021-03-03
Rated 5 out of 5 by from I am very happy with the program! I think it is a very intuitive program and they make a lot of the right choices for you along the way.
Date published: 2021-03-03
Rated 5 out of 5 by from I was so scared to do this but so simple. I've been wanting to file my taxes with Turbo Tax but was so scared. This program is so easy!!
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is easy and always great Easy to figure out, have been using Turbo Tax for years!
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is great turbo tax is very helpful and easy to use. Thanks turbo tax
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 573