TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Wouldn't Use Any Other Service! This is my 9th year in a row using Turbo Tax and I have NEVER had a problem with their service. It is sooo user friendly and explains every single detail in a step-by-step process. I started using TurboTax in high school and I still use it to this day. If you're like me and like being independent and not having to depend on your parents to help with your taxes, I'd definitely recommend TurboTax.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is Awesome! Love it! So easy and quick. Great job! Everyone should use this product.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax the best I filed with Turbo for almost 20 years. Always easy, fast, informative
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax Self-employed is awesome! I have used Turbo Tax for my business for 8 years now and love it! It is so accurate and easy to use. And if I do have something I need help with I can always count on a live person to help me.
Date published: 2021-02-24
Rated 1 out of 5 by from Caused undue time wasted First year of electronic filing and have been rejected (probably now 7 times) due to AGI. I've check, double checked, triple......checked. My number is CORRECT!!!!!!!
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo tax is helpfull I appreciate turbo tax ability to get deductions I didn't know about!
Date published: 2021-02-24
Rated 5 out of 5 by from Love turbo tax it is so easy to file. great experience each time.
Date published: 2021-02-24
Rated 5 out of 5 by from Very through! I found Turbo Tax Online easy to follow with most questions I may have had were answered during the filing process. I highly recommend it!
Date published: 2021-02-24
Rated 5 out of 5 by from I prefer Turbotax over Taxact More user friendly than Taxact and doesn't take as long to prepare.
Date published: 2021-02-24
Rated 5 out of 5 by from Excellent Customer Service I had issues with a couple difficult situations that I had not encountered for previous years. I have been filing with turbotax for 7 years now and the customer service is excellent. They are friendly, located within the continental U.S. and quick to respond. You don't have to listen to a bunch of phone prompts before speaking to a real person.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 569
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Wouldn't Use Any Other Service! This is my 9th year in a row using Turbo Tax and I have NEVER had a problem with their service. It is sooo user friendly and explains every single detail in a step-by-step process. I started using TurboTax in high school and I still use it to this day. If you're like me and like being independent and not having to depend on your parents to help with your taxes, I'd definitely recommend TurboTax.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is Awesome! Love it! So easy and quick. Great job! Everyone should use this product.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax the best I filed with Turbo for almost 20 years. Always easy, fast, informative
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax Self-employed is awesome! I have used Turbo Tax for my business for 8 years now and love it! It is so accurate and easy to use. And if I do have something I need help with I can always count on a live person to help me.
Date published: 2021-02-24
Rated 1 out of 5 by from Caused undue time wasted First year of electronic filing and have been rejected (probably now 7 times) due to AGI. I've check, double checked, triple......checked. My number is CORRECT!!!!!!!
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo tax is helpfull I appreciate turbo tax ability to get deductions I didn't know about!
Date published: 2021-02-24
Rated 5 out of 5 by from Love turbo tax it is so easy to file. great experience each time.
Date published: 2021-02-24
Rated 5 out of 5 by from Very through! I found Turbo Tax Online easy to follow with most questions I may have had were answered during the filing process. I highly recommend it!
Date published: 2021-02-24
Rated 5 out of 5 by from I prefer Turbotax over Taxact More user friendly than Taxact and doesn't take as long to prepare.
Date published: 2021-02-24
Rated 5 out of 5 by from Excellent Customer Service I had issues with a couple difficult situations that I had not encountered for previous years. I have been filing with turbotax for 7 years now and the customer service is excellent. They are friendly, located within the continental U.S. and quick to respond. You don't have to listen to a bunch of phone prompts before speaking to a real person.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 569