TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo Tax assists Students My first IRS return. It was easy to follow. I really appreciate the free filing since I am only a Junior in High School working at an ice cream shop after school.
Date published: 2023-04-19
Rated 5 out of 5 by from Love it Very easy to navigate and will answer most questions along the way.
Date published: 2023-04-19
Rated 5 out of 5 by from turbo tax is quick quick and easy just had to read carfully and do as it says
Date published: 2023-04-19
Rated 5 out of 5 by from AAA love the experience really great..................................................
Date published: 2023-04-19
Rated 4 out of 5 by from Streamlined, quick, efficient taxes, sometimes loo I love Turbotax for the ease of use and explanations, as well as the streamlined taxation approach it offers. However, sometimes it throws you for a loop and makes you re-enter and double-check information without a clear purpose. This is quite annoying and confusing.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy to use Very easy to use. The guided approach handled all my tax items and chose the best filing status. I have used TT for many years and it has never failed to provide great service. I found though that the program cannot tell the difference between a blank and a zero in the W2 fields. Program kept insisting that I fill in a field in the W2 form when I do not have W2's. Took a while to figure out that all I had to do was blank out a field in TT. Other than that, all was great.
Date published: 2023-04-19
Rated 1 out of 5 by from Overpriced and too many ads for upgrades. I paid $118 and you're still hitting me up for upgrades? It felt like I was using some free web service where you'd expect ads not software I paid over $100 for. I tried customer support, but the wait was over an hour. Completely worthless. It's H&R block for me next year.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax Turbo Tax helped me step by step with my self employment forms . Every question is also explained thoroughly once you click on it if you want a more thorough explanation. highly recommend this software and I will continue using Turbo Tax every year!
Date published: 2023-04-19
Rated 5 out of 5 by from stress free taxes always stress me out. This is fast and easy!
Date published: 2023-04-19
Rated 4 out of 5 by from worked well been using for many years, happy as always, just disappointed in the price to file all
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 567
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax assists Students My first IRS return. It was easy to follow. I really appreciate the free filing since I am only a Junior in High School working at an ice cream shop after school.
Date published: 2023-04-19
Rated 5 out of 5 by from Love it Very easy to navigate and will answer most questions along the way.
Date published: 2023-04-19
Rated 5 out of 5 by from turbo tax is quick quick and easy just had to read carfully and do as it says
Date published: 2023-04-19
Rated 5 out of 5 by from AAA love the experience really great..................................................
Date published: 2023-04-19
Rated 4 out of 5 by from Streamlined, quick, efficient taxes, sometimes loo I love Turbotax for the ease of use and explanations, as well as the streamlined taxation approach it offers. However, sometimes it throws you for a loop and makes you re-enter and double-check information without a clear purpose. This is quite annoying and confusing.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy to use Very easy to use. The guided approach handled all my tax items and chose the best filing status. I have used TT for many years and it has never failed to provide great service. I found though that the program cannot tell the difference between a blank and a zero in the W2 fields. Program kept insisting that I fill in a field in the W2 form when I do not have W2's. Took a while to figure out that all I had to do was blank out a field in TT. Other than that, all was great.
Date published: 2023-04-19
Rated 1 out of 5 by from Overpriced and too many ads for upgrades. I paid $118 and you're still hitting me up for upgrades? It felt like I was using some free web service where you'd expect ads not software I paid over $100 for. I tried customer support, but the wait was over an hour. Completely worthless. It's H&R block for me next year.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax Turbo Tax helped me step by step with my self employment forms . Every question is also explained thoroughly once you click on it if you want a more thorough explanation. highly recommend this software and I will continue using Turbo Tax every year!
Date published: 2023-04-19
Rated 5 out of 5 by from stress free taxes always stress me out. This is fast and easy!
Date published: 2023-04-19
Rated 4 out of 5 by from worked well been using for many years, happy as always, just disappointed in the price to file all
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 567