TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
bld4 from
stress free
taxes always stress me out. This is fast and easy!
Date published: 2023-04-19
Rated 4 out of 5 by
mduboisjr75 from
worked well
been using for many years, happy as always, just disappointed in the price to file all
Date published: 2023-04-19
Rated 2 out of 5 by
G177 from
OK, Inaccurate Description
Fine, but aggressively push higher cost plans, and did not specify that they would share my SS number with another company prior to my paying for a highest cost plan that provided identity theft protection. Had I been notified that they would have to share this information with an outside party prior to paying for the plan, I would not have purchased it. This experience will likely prevent me from using TurboTax again.
Date published: 2023-04-19
Rated 5 out of 5 by
twd1 from
Great Product
I have use Turbo Tax for years. It is a great product.
Date published: 2023-04-19
Rated 5 out of 5 by
LyndaF from
Turbo Tax was easy to use and helpful!
Turbo Tax was easy to use and helpful. I been using it for sometime now and very pleased with it. Would recommend it to anyone
Date published: 2023-04-19
Rated 5 out of 5 by
Greg in NY from
Incredible Service, Staff, Annual Improvements
The live customer service support is unparalleled to any other business, period. Thank you so much. I'm blown away by the great people and tax expert that helped me through this on the phone.
Date published: 2023-04-19
Rated 3 out of 5 by
XULAN from
TurboTax Works
Tax service worked, was organized, and easy to use. I just wish they didn't lobby the federal government to make taxes harder to do. They say their job is making taxes easier --- but who prevents the government from making taxes simple? Look at the money...
Date published: 2023-04-19
Rated 5 out of 5 by
Kimbyfitrn from
Super easy to do!
Easy to use plug in and go. Easy to ask questions and look up info as needed.
Date published: 2023-04-19
Rated 5 out of 5 by
Paul666666666666666666666 from
Easy to use
Easy to use!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-19
Rated 3 out of 5 by
ChefandB from
EXPENSIVE Unclear Explanations, but easy to use
Expensive service! Explanations are unclear and Live Help is not readily available. Having to wipe all info out to change Turbo Tax Products is purely unfriendly! But overall product is expensive & fairly easy to use
All TurboTax® Offerings Reviews - Page 561
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
bld4 from
stress free
taxes always stress me out. This is fast and easy!
Date published: 2023-04-19
Rated 4 out of 5 by
mduboisjr75 from
worked well
been using for many years, happy as always, just disappointed in the price to file all
Date published: 2023-04-19
Rated 2 out of 5 by
G177 from
OK, Inaccurate Description
Fine, but aggressively push higher cost plans, and did not specify that they would share my SS number with another company prior to my paying for a highest cost plan that provided identity theft protection. Had I been notified that they would have to share this information with an outside party prior to paying for the plan, I would not have purchased it. This experience will likely prevent me from using TurboTax again.
Date published: 2023-04-19
Rated 5 out of 5 by
twd1 from
Great Product
I have use Turbo Tax for years. It is a great product.
Date published: 2023-04-19
Rated 5 out of 5 by
LyndaF from
Turbo Tax was easy to use and helpful!
Turbo Tax was easy to use and helpful. I been using it for sometime now and very pleased with it. Would recommend it to anyone
Date published: 2023-04-19
Rated 5 out of 5 by
Greg in NY from
Incredible Service, Staff, Annual Improvements
The live customer service support is unparalleled to any other business, period. Thank you so much. I'm blown away by the great people and tax expert that helped me through this on the phone.
Date published: 2023-04-19
Rated 3 out of 5 by
XULAN from
TurboTax Works
Tax service worked, was organized, and easy to use. I just wish they didn't lobby the federal government to make taxes harder to do. They say their job is making taxes easier --- but who prevents the government from making taxes simple? Look at the money...
Date published: 2023-04-19
Rated 5 out of 5 by
Kimbyfitrn from
Super easy to do!
Easy to use plug in and go. Easy to ask questions and look up info as needed.
Date published: 2023-04-19
Rated 5 out of 5 by
Paul666666666666666666666 from
Easy to use
Easy to use!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-19
Rated 3 out of 5 by
ChefandB from
EXPENSIVE Unclear Explanations, but easy to use
Expensive service! Explanations are unclear and Live Help is not readily available. Having to wipe all info out to change Turbo Tax Products is purely unfriendly! But overall product is expensive & fairly easy to use
All TurboTax® Offerings Reviews - Page 561
Date published: 2023-04-19