TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
BrianJ15 from
I love using TurboTax
TurboTax makes so many things easy, just from the basic migrating of the tax forms from your employer, brokerage, and so forth, to making sure you get the deductions you need and the options for your situations. I have been using TurboTax for over 10 years and never had one problem with filing on time and getting my best refunnd!
Date published: 2023-04-19
Rated 5 out of 5 by
tnb3 from
very easy
This was easy, just inter information asked for and file
Date published: 2023-04-19
Rated 4 out of 5 by
Jeremy1972Rustic from
Thanks- ease of use
Fairly easy. Somtimes it doesnt take documents Overall good experience.
Date published: 2023-04-19
Rated 3 out of 5 by
MayIhaveanothersir from
Turbo Tax Is a Rip-Off!
I hate buying Turbo Tax each year. I feel like I'm being scammed. Turbo Tax changes very little year-to-year, yet they charge the same amount as if they created the software from scratch! As a repeat user, I know that it will seamlessly import a lot of my information from last year - that is why I continue to use it. Intuit should give repeat users a discount. If I find a cheaper product that imports my previous year's info from Turbo Tax, I will quit Turbo Tax in a minute.
Date published: 2023-04-19
Rated 5 out of 5 by
Jarochita from
Great! Easy to file by yourself!
Thank you TurboTax! I feel so smart filing by myself with your help
Date published: 2023-04-19
Rated 5 out of 5 by
NeekiC from
Turbo Tax is awesome!!!
TurboTax gives an explicit guide that is easy to follow and comprehend.
Date published: 2023-04-19
Rated 5 out of 5 by
null from
TurboTax Is awesome
Good way to do your taxes and easy to use. I have been using turbo tax for 3 years now and have had a great experience and my money was promised.
Date published: 2023-04-19
Rated 5 out of 5 by
Dawn 29 from
Thank you for the easy guidance and navigation!
Hi Turbo Tax. I have been filing with your since 2009 (maybe longer???) and I truly appreciate all your attention to the details that help someone like me who has a consulting business file without stress. I trust that you will guide me correctly and love that you keep track of my previous filings to help me file my taxes accurately. Thank you.
Date published: 2023-04-19
Rated 5 out of 5 by
YW5000 from
Very Easy
I find the Basic version of Turbo Tax to be affordable and extremely easy to follow, full of helpful links to answer my questions along the way. I have used Turbo Tax for all but one year out of the last 23 years and as the complexity of my tax situation has grown, Turbo Tax has been able to accommodate my needs.
Date published: 2023-04-19
Rated 5 out of 5 by
Dannysc from
Best customer service!
Had a little error going on while filing my federal taxes, got a call back from a representative and he knew exactly what to do! Thank you a lot Stephen!
All TurboTax® Offerings Reviews - Page 557
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
BrianJ15 from
I love using TurboTax
TurboTax makes so many things easy, just from the basic migrating of the tax forms from your employer, brokerage, and so forth, to making sure you get the deductions you need and the options for your situations. I have been using TurboTax for over 10 years and never had one problem with filing on time and getting my best refunnd!
Date published: 2023-04-19
Rated 5 out of 5 by
tnb3 from
very easy
This was easy, just inter information asked for and file
Date published: 2023-04-19
Rated 4 out of 5 by
Jeremy1972Rustic from
Thanks- ease of use
Fairly easy. Somtimes it doesnt take documents Overall good experience.
Date published: 2023-04-19
Rated 3 out of 5 by
MayIhaveanothersir from
Turbo Tax Is a Rip-Off!
I hate buying Turbo Tax each year. I feel like I'm being scammed. Turbo Tax changes very little year-to-year, yet they charge the same amount as if they created the software from scratch! As a repeat user, I know that it will seamlessly import a lot of my information from last year - that is why I continue to use it. Intuit should give repeat users a discount. If I find a cheaper product that imports my previous year's info from Turbo Tax, I will quit Turbo Tax in a minute.
Date published: 2023-04-19
Rated 5 out of 5 by
Jarochita from
Great! Easy to file by yourself!
Thank you TurboTax! I feel so smart filing by myself with your help
Date published: 2023-04-19
Rated 5 out of 5 by
NeekiC from
Turbo Tax is awesome!!!
TurboTax gives an explicit guide that is easy to follow and comprehend.
Date published: 2023-04-19
Rated 5 out of 5 by
null from
TurboTax Is awesome
Good way to do your taxes and easy to use. I have been using turbo tax for 3 years now and have had a great experience and my money was promised.
Date published: 2023-04-19
Rated 5 out of 5 by
Dawn 29 from
Thank you for the easy guidance and navigation!
Hi Turbo Tax. I have been filing with your since 2009 (maybe longer???) and I truly appreciate all your attention to the details that help someone like me who has a consulting business file without stress. I trust that you will guide me correctly and love that you keep track of my previous filings to help me file my taxes accurately. Thank you.
Date published: 2023-04-19
Rated 5 out of 5 by
YW5000 from
Very Easy
I find the Basic version of Turbo Tax to be affordable and extremely easy to follow, full of helpful links to answer my questions along the way. I have used Turbo Tax for all but one year out of the last 23 years and as the complexity of my tax situation has grown, Turbo Tax has been able to accommodate my needs.
Date published: 2023-04-19
Rated 5 out of 5 by
Dannysc from
Best customer service!
Had a little error going on while filing my federal taxes, got a call back from a representative and he knew exactly what to do! Thank you a lot Stephen!
All TurboTax® Offerings Reviews - Page 557
Date published: 2023-04-19