TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Easy Turbo made it seemless and quick when I was in a rush and I procrastinated on doing my taxes. I completed them in under an hour
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax Simple Very user friendly ! And free filing for both Federal and state returns
Date published: 2023-04-19
Rated 1 out of 5 by from Never again Nightmare city. Glitches everywhere I turned, and no help to be found.
Date published: 2023-04-19
Rated 4 out of 5 by from FANTASTIC!! Very good and easy to navigate program. Will recommend to others.
Date published: 2023-04-19
Rated 4 out of 5 by from Great! My first time using it and I loved it. I could only observe an inconvenience in relation to my husband's documentation that limited me, the rest was very good
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax - makes doing complex returns EZ .. 2 yr At first I was very nervous about the complexity but in the end it asked all the right questions ,
Date published: 2023-04-19
Rated 4 out of 5 by from 2022 Turbo Tax This years Turbo Tax was challenging. A lot of the prompts changed and wasn't user friendly. Why couldn't Turbo Tax merge my 2021 taxes with the 2022 even though my marriage status had changed? I had to start a new registration and add everything all over again.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is easy to use and user-friendly! I enjoy filing my taxes using the simple premium package because they have helpful hints and anticipate frequently asked questions.
Date published: 2023-04-19
Rated 3 out of 5 by from Too Expensive The process to do my taxes was quick and easy. Only issue I had was the pricing. It's too much. For all the money I just paid I could've went to a tax preparer and paid less.
Date published: 2023-04-19
Rated 5 out of 5 by from I love Turbo Tax!!! Easy, trustworthy and the best way to file my taxes!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 546
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Easy Turbo made it seemless and quick when I was in a rush and I procrastinated on doing my taxes. I completed them in under an hour
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax Simple Very user friendly ! And free filing for both Federal and state returns
Date published: 2023-04-19
Rated 1 out of 5 by from Never again Nightmare city. Glitches everywhere I turned, and no help to be found.
Date published: 2023-04-19
Rated 4 out of 5 by from FANTASTIC!! Very good and easy to navigate program. Will recommend to others.
Date published: 2023-04-19
Rated 4 out of 5 by from Great! My first time using it and I loved it. I could only observe an inconvenience in relation to my husband's documentation that limited me, the rest was very good
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax - makes doing complex returns EZ .. 2 yr At first I was very nervous about the complexity but in the end it asked all the right questions ,
Date published: 2023-04-19
Rated 4 out of 5 by from 2022 Turbo Tax This years Turbo Tax was challenging. A lot of the prompts changed and wasn't user friendly. Why couldn't Turbo Tax merge my 2021 taxes with the 2022 even though my marriage status had changed? I had to start a new registration and add everything all over again.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is easy to use and user-friendly! I enjoy filing my taxes using the simple premium package because they have helpful hints and anticipate frequently asked questions.
Date published: 2023-04-19
Rated 3 out of 5 by from Too Expensive The process to do my taxes was quick and easy. Only issue I had was the pricing. It's too much. For all the money I just paid I could've went to a tax preparer and paid less.
Date published: 2023-04-19
Rated 5 out of 5 by from I love Turbo Tax!!! Easy, trustworthy and the best way to file my taxes!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 546