TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from awesome great experience. once again turbo tax to the rescue at the last minute. This makes tax prep very easy for even the totally inexperienced.
Date published: 2023-04-19
Rated 4 out of 5 by from It's usually great except for a couple of things It was fine for the most part but this year, there was a glitch. And it said I didn't file with Turbo Tax last year (2021) when I did, and I was able to even download my return from last year from the account. Second, I think the online version needs some kind of versioning. I made a serious mistake and I had to clear and start all over. At the very least, we should be able to restore from the previous login or two.
Date published: 2023-04-19
Rated 5 out of 5 by from Love turbo tax Easy as 123 I didn't need help from anyone.. I'm proud of myself
Date published: 2023-04-19
Rated 3 out of 5 by from 2 big problems First we were required to take 2 distributions from my IRA, RMD. Only one is showing as an RMD, the other went into pension. Do not know how to fix this. Requested a call- it rang once and left a voicemail. Second we had solar put in- federal forms were no problem.. state forms didn’t get filled out! I checked and the necessary form was listed as available- but not. So, now I have to file amended returns for both federal and state. Not a happy camper!,
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is so easy to use! I was like always procrastinating on doing my taxes and TurboTax saved the day! I was able to file my taxes in an hour. It was super simple and painless.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax is great ! An easy-to-follow tax preparation experience. Additionally, it was quick and easily importing tax documents
Date published: 2023-04-19
Rated 5 out of 5 by from This is simple and a good method of filing. I did not engage with an expert this time. My forms were straight forward.
Date published: 2023-04-19
Rated 5 out of 5 by from Great way to file taxes I have always filed with turbotax. I prefer it over other services.
Date published: 2023-04-19
Rated 5 out of 5 by from Super easy to use! I was shocked at how simple TurboTax made filing my taxes. I definitely recommend!
Date published: 2023-04-19
Rated 5 out of 5 by from Thank you for making it easy! Taxes shouldn't be so complicated and yet most of us need to pay for some sort of support. The most cost and time efficient way I've found is using TurboTax. I'm a long time user and it keeps getting better, easier, and faster every year. Thank you for easing the pain of filing for taxes!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 539
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from awesome great experience. once again turbo tax to the rescue at the last minute. This makes tax prep very easy for even the totally inexperienced.
Date published: 2023-04-19
Rated 4 out of 5 by from It's usually great except for a couple of things It was fine for the most part but this year, there was a glitch. And it said I didn't file with Turbo Tax last year (2021) when I did, and I was able to even download my return from last year from the account. Second, I think the online version needs some kind of versioning. I made a serious mistake and I had to clear and start all over. At the very least, we should be able to restore from the previous login or two.
Date published: 2023-04-19
Rated 5 out of 5 by from Love turbo tax Easy as 123 I didn't need help from anyone.. I'm proud of myself
Date published: 2023-04-19
Rated 3 out of 5 by from 2 big problems First we were required to take 2 distributions from my IRA, RMD. Only one is showing as an RMD, the other went into pension. Do not know how to fix this. Requested a call- it rang once and left a voicemail. Second we had solar put in- federal forms were no problem.. state forms didn’t get filled out! I checked and the necessary form was listed as available- but not. So, now I have to file amended returns for both federal and state. Not a happy camper!,
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is so easy to use! I was like always procrastinating on doing my taxes and TurboTax saved the day! I was able to file my taxes in an hour. It was super simple and painless.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax is great ! An easy-to-follow tax preparation experience. Additionally, it was quick and easily importing tax documents
Date published: 2023-04-19
Rated 5 out of 5 by from This is simple and a good method of filing. I did not engage with an expert this time. My forms were straight forward.
Date published: 2023-04-19
Rated 5 out of 5 by from Great way to file taxes I have always filed with turbotax. I prefer it over other services.
Date published: 2023-04-19
Rated 5 out of 5 by from Super easy to use! I was shocked at how simple TurboTax made filing my taxes. I definitely recommend!
Date published: 2023-04-19
Rated 5 out of 5 by from Thank you for making it easy! Taxes shouldn't be so complicated and yet most of us need to pay for some sort of support. The most cost and time efficient way I've found is using TurboTax. I'm a long time user and it keeps getting better, easier, and faster every year. Thank you for easing the pain of filing for taxes!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 539