TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from TurboTax TurboTax works pretty well for the most part; some parts can be buggy though. There were times where I keep getting asked to verify an external login password or a text message verification code and even if I input the information correctly, the page would just refresh and re-ask to authenticate. Luckily, I was able to solve the problem by backing out of the form completely and re-doing the dialogue prompts.
Date published: 2023-04-19
Rated 2 out of 5 by from LIVE I did NOT authorize Live and was charged for it. Why is this?
Date published: 2023-04-19
Rated 5 out of 5 by from Did not disappoint as usual I've used Turbo Tax for the 8th straight year and have no complaints.
Date published: 2023-04-19
Rated 5 out of 5 by from Thank you This was very easy to use. I did not have a hard time navigating.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is great and very convenient Turbo Tax is great product and very convenient. Thanks.
Date published: 2023-04-19
Rated 5 out of 5 by from User friendly Filing taxes is always a pain but turbotax makes it easy.
Date published: 2023-04-19
Rated 5 out of 5 by from I love using TurboTax TurboTax makes so many things easy, just from the basic migrating of the tax forms from your employer, brokerage, and so forth, to making sure you get the deductions you need and the options for your situations. I have been using TurboTax for over 10 years and never had one problem with filing on time and getting my best refunnd!
Date published: 2023-04-19
Rated 5 out of 5 by from very easy This was easy, just inter information asked for and file
Date published: 2023-04-19
Rated 4 out of 5 by from Thanks- ease of use Fairly easy. Somtimes it doesnt take documents Overall good experience.
Date published: 2023-04-19
Rated 3 out of 5 by from Turbo Tax Is a Rip-Off! I hate buying Turbo Tax each year. I feel like I'm being scammed. Turbo Tax changes very little year-to-year, yet they charge the same amount as if they created the software from scratch! As a repeat user, I know that it will seamlessly import a lot of my information from last year - that is why I continue to use it. Intuit should give repeat users a discount. If I find a cheaper product that imports my previous year's info from Turbo Tax, I will quit Turbo Tax in a minute.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 533
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax TurboTax works pretty well for the most part; some parts can be buggy though. There were times where I keep getting asked to verify an external login password or a text message verification code and even if I input the information correctly, the page would just refresh and re-ask to authenticate. Luckily, I was able to solve the problem by backing out of the form completely and re-doing the dialogue prompts.
Date published: 2023-04-19
Rated 2 out of 5 by from LIVE I did NOT authorize Live and was charged for it. Why is this?
Date published: 2023-04-19
Rated 5 out of 5 by from Did not disappoint as usual I've used Turbo Tax for the 8th straight year and have no complaints.
Date published: 2023-04-19
Rated 5 out of 5 by from Thank you This was very easy to use. I did not have a hard time navigating.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is great and very convenient Turbo Tax is great product and very convenient. Thanks.
Date published: 2023-04-19
Rated 5 out of 5 by from User friendly Filing taxes is always a pain but turbotax makes it easy.
Date published: 2023-04-19
Rated 5 out of 5 by from I love using TurboTax TurboTax makes so many things easy, just from the basic migrating of the tax forms from your employer, brokerage, and so forth, to making sure you get the deductions you need and the options for your situations. I have been using TurboTax for over 10 years and never had one problem with filing on time and getting my best refunnd!
Date published: 2023-04-19
Rated 5 out of 5 by from very easy This was easy, just inter information asked for and file
Date published: 2023-04-19
Rated 4 out of 5 by from Thanks- ease of use Fairly easy. Somtimes it doesnt take documents Overall good experience.
Date published: 2023-04-19
Rated 3 out of 5 by from Turbo Tax Is a Rip-Off! I hate buying Turbo Tax each year. I feel like I'm being scammed. Turbo Tax changes very little year-to-year, yet they charge the same amount as if they created the software from scratch! As a repeat user, I know that it will seamlessly import a lot of my information from last year - that is why I continue to use it. Intuit should give repeat users a discount. If I find a cheaper product that imports my previous year's info from Turbo Tax, I will quit Turbo Tax in a minute.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 533