TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
ameniya2 from
TurboTax
TurboTax works pretty well for the most part; some parts can be buggy though. There were times where I keep getting asked to verify an external login password or a text message verification code and even if I input the information correctly, the page would just refresh and re-ask to authenticate. Luckily, I was able to solve the problem by backing out of the form completely and re-doing the dialogue prompts.
Date published: 2023-04-19
Rated 2 out of 5 by
CCarter58 from
LIVE
I did NOT authorize Live and was charged for it. Why is this?
Date published: 2023-04-19
Rated 5 out of 5 by
John POPS II from
Did not disappoint as usual
I've used Turbo Tax for the 8th straight year and have no complaints.
Date published: 2023-04-19
Rated 5 out of 5 by
jonah2490 from
Thank you
This was very easy to use. I did not have a hard time navigating.
Date published: 2023-04-19
Rated 5 out of 5 by
Rajeshk18320 from
Turbo Tax is great and very convenient
Turbo Tax is great product and very convenient. Thanks.
Date published: 2023-04-19
Rated 5 out of 5 by
oliviab2 from
User friendly
Filing taxes is always a pain but turbotax makes it easy.
Date published: 2023-04-19
Rated 5 out of 5 by
BrianJ15 from
I love using TurboTax
TurboTax makes so many things easy, just from the basic migrating of the tax forms from your employer, brokerage, and so forth, to making sure you get the deductions you need and the options for your situations. I have been using TurboTax for over 10 years and never had one problem with filing on time and getting my best refunnd!
Date published: 2023-04-19
Rated 5 out of 5 by
tnb3 from
very easy
This was easy, just inter information asked for and file
Date published: 2023-04-19
Rated 4 out of 5 by
Jeremy1972Rustic from
Thanks- ease of use
Fairly easy. Somtimes it doesnt take documents Overall good experience.
Date published: 2023-04-19
Rated 3 out of 5 by
MayIhaveanothersir from
Turbo Tax Is a Rip-Off!
I hate buying Turbo Tax each year. I feel like I'm being scammed. Turbo Tax changes very little year-to-year, yet they charge the same amount as if they created the software from scratch! As a repeat user, I know that it will seamlessly import a lot of my information from last year - that is why I continue to use it. Intuit should give repeat users a discount. If I find a cheaper product that imports my previous year's info from Turbo Tax, I will quit Turbo Tax in a minute.
All TurboTax® Offerings Reviews - Page 533
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
ameniya2 from
TurboTax
TurboTax works pretty well for the most part; some parts can be buggy though. There were times where I keep getting asked to verify an external login password or a text message verification code and even if I input the information correctly, the page would just refresh and re-ask to authenticate. Luckily, I was able to solve the problem by backing out of the form completely and re-doing the dialogue prompts.
Date published: 2023-04-19
Rated 2 out of 5 by
CCarter58 from
LIVE
I did NOT authorize Live and was charged for it. Why is this?
Date published: 2023-04-19
Rated 5 out of 5 by
John POPS II from
Did not disappoint as usual
I've used Turbo Tax for the 8th straight year and have no complaints.
Date published: 2023-04-19
Rated 5 out of 5 by
jonah2490 from
Thank you
This was very easy to use. I did not have a hard time navigating.
Date published: 2023-04-19
Rated 5 out of 5 by
Rajeshk18320 from
Turbo Tax is great and very convenient
Turbo Tax is great product and very convenient. Thanks.
Date published: 2023-04-19
Rated 5 out of 5 by
oliviab2 from
User friendly
Filing taxes is always a pain but turbotax makes it easy.
Date published: 2023-04-19
Rated 5 out of 5 by
BrianJ15 from
I love using TurboTax
TurboTax makes so many things easy, just from the basic migrating of the tax forms from your employer, brokerage, and so forth, to making sure you get the deductions you need and the options for your situations. I have been using TurboTax for over 10 years and never had one problem with filing on time and getting my best refunnd!
Date published: 2023-04-19
Rated 5 out of 5 by
tnb3 from
very easy
This was easy, just inter information asked for and file
Date published: 2023-04-19
Rated 4 out of 5 by
Jeremy1972Rustic from
Thanks- ease of use
Fairly easy. Somtimes it doesnt take documents Overall good experience.
Date published: 2023-04-19
Rated 3 out of 5 by
MayIhaveanothersir from
Turbo Tax Is a Rip-Off!
I hate buying Turbo Tax each year. I feel like I'm being scammed. Turbo Tax changes very little year-to-year, yet they charge the same amount as if they created the software from scratch! As a repeat user, I know that it will seamlessly import a lot of my information from last year - that is why I continue to use it. Intuit should give repeat users a discount. If I find a cheaper product that imports my previous year's info from Turbo Tax, I will quit Turbo Tax in a minute.
All TurboTax® Offerings Reviews - Page 533
Date published: 2023-04-19