TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is amazing It was my first year filing my own taxes, and I was extremely nervous about messing uo. They walk you through literally every step and make it so straightforward and easy.
Date published: 2021-03-03
Rated 5 out of 5 by from Great Customer Service and Makes Taxes a Breeze! I've been using Turbo Tax since the days it came in a box. This year I upgraded to the Live chat option and it was well-worth the additional $50. I was able to get questions answerered about self-employment expenses. And when I accidentally upgraded to a service I didn't need I was given a code to not be charged for the upgrade. Turbo Tax is well worth it.
Date published: 2021-03-03
Rated 4 out of 5 by from Got it done in one sitting For an over 70 year old -- not at all tech savvy guy -- was somewhat confusing / complicated -- lot of unanswered question still after completion....Free AARP tax help people - past 6-7 years was much easier
Date published: 2021-03-03
Rated 5 out of 5 by from Easy Pezy! Great job! Used many years, never a problem. Easy to use. I recommend.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax is great so easy to use to use and i use this every year and it never disupoints
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax the best Ashley is the best and helped me so very much love her
Date published: 2021-03-03
Rated 4 out of 5 by from Team review took tong. Michael was great, very responsive but the team review took way too long.
Date published: 2021-03-03
Rated 5 out of 5 by from TURBO TAX AWESOME love to use the app for my taxes turbo, always great
Date published: 2021-03-03
Rated 1 out of 5 by from Live expert was horrible The live expert was confused and didn’t have much knowledge about taxes
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is so helpful!! My Turbo tax live expert was very knowledgeable and assisted me in fixing any snags that came up while filing.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 528
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is amazing It was my first year filing my own taxes, and I was extremely nervous about messing uo. They walk you through literally every step and make it so straightforward and easy.
Date published: 2021-03-03
Rated 5 out of 5 by from Great Customer Service and Makes Taxes a Breeze! I've been using Turbo Tax since the days it came in a box. This year I upgraded to the Live chat option and it was well-worth the additional $50. I was able to get questions answerered about self-employment expenses. And when I accidentally upgraded to a service I didn't need I was given a code to not be charged for the upgrade. Turbo Tax is well worth it.
Date published: 2021-03-03
Rated 4 out of 5 by from Got it done in one sitting For an over 70 year old -- not at all tech savvy guy -- was somewhat confusing / complicated -- lot of unanswered question still after completion....Free AARP tax help people - past 6-7 years was much easier
Date published: 2021-03-03
Rated 5 out of 5 by from Easy Pezy! Great job! Used many years, never a problem. Easy to use. I recommend.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax is great so easy to use to use and i use this every year and it never disupoints
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax the best Ashley is the best and helped me so very much love her
Date published: 2021-03-03
Rated 4 out of 5 by from Team review took tong. Michael was great, very responsive but the team review took way too long.
Date published: 2021-03-03
Rated 5 out of 5 by from TURBO TAX AWESOME love to use the app for my taxes turbo, always great
Date published: 2021-03-03
Rated 1 out of 5 by from Live expert was horrible The live expert was confused and didn’t have much knowledge about taxes
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is so helpful!! My Turbo tax live expert was very knowledgeable and assisted me in fixing any snags that came up while filing.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 528