TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
KiaM123 from
I love Turbo Tax....
I have used TT for years. I do feel like it is misleading at times as the amount being charged seems to increase as you work your way through taxes. I wish it was a true set amount and more clarity around how pricing works.
Date published: 2023-04-19
Rated 5 out of 5 by
null from
2022 Review was awesome. Looking forward to 2023.
Great experience and I look forward to reviewing in 2023.
Date published: 2023-04-19
Rated 5 out of 5 by
Gerardito from
Best User Experience on the Internet!
So easy to use. Makes me feel comfortable that I'm making the right choices
Date published: 2023-04-19
Rated 3 out of 5 by
Shalliss from
Tax return completion and price
I thought I was filing for free and that was not the case. I was confused so I called a "taxe professional" who also didn't know what was going on. I was left on hold for an half hour with no resolution. I ended up paying the fee only because I was tired of waiting. Accumulatively I waited about a whole hour with no resolve. I'll have to consider doing my taxes sooner and with an actual professional next time. This experience was not easy at all.
Date published: 2023-04-19
Rated 2 out of 5 by
MsCDancy from
Not User Friendly
Last year I was able to import my financials with no problem. This time I had a serious issue and could not get any help. I had to clear out what I had and redue. You have to really look or you will miss out on the deductions/expenses if you have a business. And I don't understand why I got more than before. I guess things has changed since last year.
Date published: 2023-04-19
Rated 5 out of 5 by
Calalilly from
Turbo Tax is awesome
Even though i started filing late i was able to finish my taxes on time with Turbo tax easy details explanations.
Date published: 2023-04-19
Rated 5 out of 5 by
44lvarado from
Irs monkey off my back.
Using Turbo Tax was easy, quick and a weight off my shoulders.
Date published: 2023-04-19
Rated 4 out of 5 by
Prinzim from
All in All pretty straight forward to use.
It was easy to follow with the question prompt but hard to figure out the form the review point and the help prompt wasn't helpful
Date published: 2023-04-19
Rated 5 out of 5 by
nkzombie from
Been using it for years
I love using turbo tax...makes it easy, hope i make money next year
Date published: 2023-04-19
Rated 5 out of 5 by
1Brightone from
Always Great.
It was good.Would have liked the chat bot to come up where could see.
All TurboTax® Offerings Reviews - Page 527
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
KiaM123 from
I love Turbo Tax....
I have used TT for years. I do feel like it is misleading at times as the amount being charged seems to increase as you work your way through taxes. I wish it was a true set amount and more clarity around how pricing works.
Date published: 2023-04-19
Rated 5 out of 5 by
null from
2022 Review was awesome. Looking forward to 2023.
Great experience and I look forward to reviewing in 2023.
Date published: 2023-04-19
Rated 5 out of 5 by
Gerardito from
Best User Experience on the Internet!
So easy to use. Makes me feel comfortable that I'm making the right choices
Date published: 2023-04-19
Rated 3 out of 5 by
Shalliss from
Tax return completion and price
I thought I was filing for free and that was not the case. I was confused so I called a "taxe professional" who also didn't know what was going on. I was left on hold for an half hour with no resolution. I ended up paying the fee only because I was tired of waiting. Accumulatively I waited about a whole hour with no resolve. I'll have to consider doing my taxes sooner and with an actual professional next time. This experience was not easy at all.
Date published: 2023-04-19
Rated 2 out of 5 by
MsCDancy from
Not User Friendly
Last year I was able to import my financials with no problem. This time I had a serious issue and could not get any help. I had to clear out what I had and redue. You have to really look or you will miss out on the deductions/expenses if you have a business. And I don't understand why I got more than before. I guess things has changed since last year.
Date published: 2023-04-19
Rated 5 out of 5 by
Calalilly from
Turbo Tax is awesome
Even though i started filing late i was able to finish my taxes on time with Turbo tax easy details explanations.
Date published: 2023-04-19
Rated 5 out of 5 by
44lvarado from
Irs monkey off my back.
Using Turbo Tax was easy, quick and a weight off my shoulders.
Date published: 2023-04-19
Rated 4 out of 5 by
Prinzim from
All in All pretty straight forward to use.
It was easy to follow with the question prompt but hard to figure out the form the review point and the help prompt wasn't helpful
Date published: 2023-04-19
Rated 5 out of 5 by
nkzombie from
Been using it for years
I love using turbo tax...makes it easy, hope i make money next year
Date published: 2023-04-19
Rated 5 out of 5 by
1Brightone from
Always Great.
It was good.Would have liked the chat bot to come up where could see.
All TurboTax® Offerings Reviews - Page 527
Date published: 2023-04-19