TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 4 out of 5 by from Easy to follow This is the first time I have used Turbo tax. It was really fun.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is the way to go I've used Turbo Tax for several years and have never had a problem and we receive our refund in a timely manner.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy to use My multiple year experience using Turbo Tax has been consistently easy and rewarding. I highly record.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy step by step guidance and smart accountants. Experts were very helpful and did not talk above my head. Made me feel reassured and confident with filing taxes.
Date published: 2021-02-26
Rated 5 out of 5 by from I don't understand what is intended for Title. I like the product because it takes you through the individual steps to report your tax entries and the explanations are helpful.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy to use - helpful walk throughs! Very easy to use. The self paced instructions really helped me get this done pretty quickly, especially with the ability to import from your financial institutions.
Date published: 2021-02-26
Rated 3 out of 5 by from Its easy to use I have been using Turbo Tax for the past 6 years. Things that haven't changed are program is very slow to open and always has updates to download an install. I had problems with the program being unresponsive when trying to enter my information. The additional fees for e-filing and extra state returns could be better noted on the packaging.
Date published: 2021-02-26
Rated 5 out of 5 by from Very Easy to use! I have used Turbo Tax for the last 6 years and as always it was very easy to use.
Date published: 2021-02-26
Rated 4 out of 5 by from Get the refund you deserve with Turbotax The experience was good, TurboTax helps me go through every steps. It helps me get every dollar I deserved. However, the live help didn't help me that much as they didn't answer direct question. They just refer me through a Q& A session. Phone communication was not readily accessible. lost the contact with an agent, I can't call him back directly. Fortunately. next year the process will be faster and easier.
Date published: 2021-02-26
Rated 4 out of 5 by from Fairly Easy Fairly simple if you have all your info. Like the cheaper price this year.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 526
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Easy to follow This is the first time I have used Turbo tax. It was really fun.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is the way to go I've used Turbo Tax for several years and have never had a problem and we receive our refund in a timely manner.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy to use My multiple year experience using Turbo Tax has been consistently easy and rewarding. I highly record.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy step by step guidance and smart accountants. Experts were very helpful and did not talk above my head. Made me feel reassured and confident with filing taxes.
Date published: 2021-02-26
Rated 5 out of 5 by from I don't understand what is intended for Title. I like the product because it takes you through the individual steps to report your tax entries and the explanations are helpful.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy to use - helpful walk throughs! Very easy to use. The self paced instructions really helped me get this done pretty quickly, especially with the ability to import from your financial institutions.
Date published: 2021-02-26
Rated 3 out of 5 by from Its easy to use I have been using Turbo Tax for the past 6 years. Things that haven't changed are program is very slow to open and always has updates to download an install. I had problems with the program being unresponsive when trying to enter my information. The additional fees for e-filing and extra state returns could be better noted on the packaging.
Date published: 2021-02-26
Rated 5 out of 5 by from Very Easy to use! I have used Turbo Tax for the last 6 years and as always it was very easy to use.
Date published: 2021-02-26
Rated 4 out of 5 by from Get the refund you deserve with Turbotax The experience was good, TurboTax helps me go through every steps. It helps me get every dollar I deserved. However, the live help didn't help me that much as they didn't answer direct question. They just refer me through a Q& A session. Phone communication was not readily accessible. lost the contact with an agent, I can't call him back directly. Fortunately. next year the process will be faster and easier.
Date published: 2021-02-26
Rated 4 out of 5 by from Fairly Easy Fairly simple if you have all your info. Like the cheaper price this year.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 526