TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I trust Turbo Tax Turbo tax continues to be very easy to work through and gives specific advice when you are unsure of what is needed. My only complaint is the constant attempts to convince you to add additional products.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax really is awesom Just love the way you guide and make thing so simple and easy. Thanks
Date published: 2023-04-19
Rated 5 out of 5 by from Long time user Always easy and answers my questions with a simple click.
Date published: 2023-04-19
Rated 5 out of 5 by from Yes It was a great experience. Have not do it my self in year thank you for all the tips.
Date published: 2023-04-19
Rated 2 out of 5 by from TurboTax used to be worth it I used to feel like this service was a good price for what we got. Now, there are tons of hidden ways to add on charges and the price has increased 5 fold since I began using it. This will be my last tax return with TurboTax.
Date published: 2023-04-19
Rated 5 out of 5 by from Jeff Was Amazing! Jeff was very thoughrough with helping me navigate through my federal and state tax return, he provided great directions, great commentary, and amazing dad jokes!
Date published: 2023-04-19
Rated 4 out of 5 by from USING TURBO TAX WAS VERY HELPFUL OUR EXPERIENCE WITH USING THE SOFTWARE WAS VERY HELPFUL
Date published: 2023-04-19
Rated 5 out of 5 by from GREAT VERY USER FRIENDLY SECOND TIME USING I LOVE IT ITS VERY USER FRIENDLY
Date published: 2023-04-19
Rated 5 out of 5 by from My Favorite Tax Prep Software I appreciate the prompts to help me get the most out of my filing experience. Having the opportunity to speak to someone who could also see my screen is a bonus I was glad to have this year.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is Excellent This is my 9th year in a row using turbo tax, I am completely satisfied with the easy application of doing my taxes. KB
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 526
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I trust Turbo Tax Turbo tax continues to be very easy to work through and gives specific advice when you are unsure of what is needed. My only complaint is the constant attempts to convince you to add additional products.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax really is awesom Just love the way you guide and make thing so simple and easy. Thanks
Date published: 2023-04-19
Rated 5 out of 5 by from Long time user Always easy and answers my questions with a simple click.
Date published: 2023-04-19
Rated 5 out of 5 by from Yes It was a great experience. Have not do it my self in year thank you for all the tips.
Date published: 2023-04-19
Rated 2 out of 5 by from TurboTax used to be worth it I used to feel like this service was a good price for what we got. Now, there are tons of hidden ways to add on charges and the price has increased 5 fold since I began using it. This will be my last tax return with TurboTax.
Date published: 2023-04-19
Rated 5 out of 5 by from Jeff Was Amazing! Jeff was very thoughrough with helping me navigate through my federal and state tax return, he provided great directions, great commentary, and amazing dad jokes!
Date published: 2023-04-19
Rated 4 out of 5 by from USING TURBO TAX WAS VERY HELPFUL OUR EXPERIENCE WITH USING THE SOFTWARE WAS VERY HELPFUL
Date published: 2023-04-19
Rated 5 out of 5 by from GREAT VERY USER FRIENDLY SECOND TIME USING I LOVE IT ITS VERY USER FRIENDLY
Date published: 2023-04-19
Rated 5 out of 5 by from My Favorite Tax Prep Software I appreciate the prompts to help me get the most out of my filing experience. Having the opportunity to speak to someone who could also see my screen is a bonus I was glad to have this year.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is Excellent This is my 9th year in a row using turbo tax, I am completely satisfied with the easy application of doing my taxes. KB
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 526