TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 4 out of 5 by
tax family from
was ok
wish that some areas are better explained. that's all
Date published: 2023-04-19
Rated 3 out of 5 by
SadJames from
Very confusing switching from CD to Online
Very confusing switching from CD to Online - title says it all. Had it been easier to EDIT forms and provide options to transfer changes make to Quickbooks into the completed return without having to totally delete and start over (Still using the old if you make one little mistake you have to start from the beginning and make me pay you for your software that won't even allow simple changes to forms without complaining, sad very sad that you haven't improved; but that is the way that accounting is - 1970 mentality. Can't even merge two intuit accounts. Companies merge ALL the time; get with the way things run. Your review form doesn't even have all the life changes. Sad
Date published: 2023-04-19
Rated 2 out of 5 by
trevorr77 from
Annoying ... errors that are unfixable
Every time I use your software, I end up with errors that I try to fix and the system won't let me. Then it prevents me from eFiling. I think this is my last year doing it with TurboTax
Date published: 2023-04-19
Rated 4 out of 5 by
Ton3dot from
Nice
Good product but always room for improvement, thanks
Date published: 2023-04-19
Rated 5 out of 5 by
ALF8 from
TurboTax is Great!!
Im a driver and I never really get to get out to handle stuff like taxes. TurboTax allows me to get it taken care of right in the comfort of my home.
Date published: 2023-04-19
Rated 5 out of 5 by
ceaust from
very helpful and easy to use.
Ive been using it for almost a decade with no complaints, helpful and acurate.
Date published: 2023-04-19
Rated 1 out of 5 by
MMD_ from
This was supposed to be a prepaid Return
This was supposed to be prepaid from a subscription to QuickBooks. Disappointed.
Date published: 2023-04-19
Rated 4 out of 5 by
difficult item from
One difficult item when preparing my taxes.
I had a difficult time going back in some areas to correct a mistake related to entering the information for the 1099-MISC. I do not have a business related to me receiving the 1099-MISC but the questions Turbotax were prompting gave me the impression that I was to supply business related information which I do not have.
Date published: 2023-04-19
Rated 5 out of 5 by
MollysDolls from
TurboTax makes my life so much easier!!
I've been using them for years--don't let the cost dissuade you--it's totally worth it--can't imagine I would even know about most of the tax breaks/credits without it. A friend asked me the other day if I knew a lot about taxes. I told her--"I do. What I know about taxes is the easiest way to get them done is to use TurboTax." I highly recommend!
Date published: 2023-04-19
Rated 1 out of 5 by
Jwhatever from
Over it
Honestly feel this is the last year i will be using Turbo tax....more new and exciting ways to charge me more every year..
All TurboTax® Offerings Reviews - Page 519
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
tax family from
was ok
wish that some areas are better explained. that's all
Date published: 2023-04-19
Rated 3 out of 5 by
SadJames from
Very confusing switching from CD to Online
Very confusing switching from CD to Online - title says it all. Had it been easier to EDIT forms and provide options to transfer changes make to Quickbooks into the completed return without having to totally delete and start over (Still using the old if you make one little mistake you have to start from the beginning and make me pay you for your software that won't even allow simple changes to forms without complaining, sad very sad that you haven't improved; but that is the way that accounting is - 1970 mentality. Can't even merge two intuit accounts. Companies merge ALL the time; get with the way things run. Your review form doesn't even have all the life changes. Sad
Date published: 2023-04-19
Rated 2 out of 5 by
trevorr77 from
Annoying ... errors that are unfixable
Every time I use your software, I end up with errors that I try to fix and the system won't let me. Then it prevents me from eFiling. I think this is my last year doing it with TurboTax
Date published: 2023-04-19
Rated 4 out of 5 by
Ton3dot from
Nice
Good product but always room for improvement, thanks
Date published: 2023-04-19
Rated 5 out of 5 by
ALF8 from
TurboTax is Great!!
Im a driver and I never really get to get out to handle stuff like taxes. TurboTax allows me to get it taken care of right in the comfort of my home.
Date published: 2023-04-19
Rated 5 out of 5 by
ceaust from
very helpful and easy to use.
Ive been using it for almost a decade with no complaints, helpful and acurate.
Date published: 2023-04-19
Rated 1 out of 5 by
MMD_ from
This was supposed to be a prepaid Return
This was supposed to be prepaid from a subscription to QuickBooks. Disappointed.
Date published: 2023-04-19
Rated 4 out of 5 by
difficult item from
One difficult item when preparing my taxes.
I had a difficult time going back in some areas to correct a mistake related to entering the information for the 1099-MISC. I do not have a business related to me receiving the 1099-MISC but the questions Turbotax were prompting gave me the impression that I was to supply business related information which I do not have.
Date published: 2023-04-19
Rated 5 out of 5 by
MollysDolls from
TurboTax makes my life so much easier!!
I've been using them for years--don't let the cost dissuade you--it's totally worth it--can't imagine I would even know about most of the tax breaks/credits without it. A friend asked me the other day if I knew a lot about taxes. I told her--"I do. What I know about taxes is the easiest way to get them done is to use TurboTax." I highly recommend!
Date published: 2023-04-19
Rated 1 out of 5 by
Jwhatever from
Over it
Honestly feel this is the last year i will be using Turbo tax....more new and exciting ways to charge me more every year..
All TurboTax® Offerings Reviews - Page 519
Date published: 2023-04-19