TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Makes things easier I used to dread doing my taxes, turbo tax makes things so much easier keeps me organized and helps me mentally get through it!
Date published: 2023-04-19
Rated 5 out of 5 by from Just love it, could not be easier! I'm grateful for the ease of TurboTax, I will always use it.
Date published: 2023-04-19
Rated 5 out of 5 by from WORTH IT!! MY EXPERT WAS AWESOME!! SHE WAS SO NICE AND HELPFUL.
Date published: 2023-04-19
Rated 1 out of 5 by from f u scamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscam
Date published: 2023-04-19
Rated 4 out of 5 by from Review It works pretty good. I had a problem. When entering business mileage for car 1, for half the year, then my car was totaled. I received insurance payment to replace. Turbo tax never asked me EXACTLY what happened to my car. Turbotx INSISTED that the "sale" of my TOTALED car be taken as a gain or loss. I use the car for personal and business travel. I answered all of those questions. I did not SELL the car. My side business did not gain or lose money because the car was totaled. I was dumbfounded on what to do. I ended up add my "second " car - which really was a replacement car, entered miles traveled, got my mileage discount, then I deleted CAR 1 because turbotax would not stop trying to make it a BUSINESS gain or loss.
Date published: 2023-04-19
Rated 5 out of 5 by from Very Positive Experience At times I found myself a bit frustrated because you were requiring a lot of ID verification, then I realized that it was ALL for my protection so I appreciated it! Very user friendly and very detailed in layman's terms. Thank you!
Date published: 2023-04-19
Rated 5 out of 5 by from Boomed Out Easy to use and review. Have been using for a number of years. Like the new upgrades.
Date published: 2023-04-19
Rated 5 out of 5 by from turbotax is awesome! it went pretty smoothly, yall are good!!!!!!!!!!!!
Date published: 2023-04-19
Rated 3 out of 5 by from Well enough Hoping the price makes it worth it if I get audited. Still can't believe the program tried to make me review 200 lines out of nearly 600 on a separately generated profit and loss statement, especially when last year had even more to deal with and not a peep was made. Anywho, it's incredibly convenient to be able to import these long statements with relatively little hassle. The import process did seem a little bit clunkier this year, but you can't have it all I guess. The government made crypto reporting a requirement, and TurboTax made it at least a little bit easier to flood them with data.
Date published: 2023-04-19
Rated 5 out of 5 by from Great Experience I used the free edition. It was very straight forward and easy to use.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 517
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Makes things easier I used to dread doing my taxes, turbo tax makes things so much easier keeps me organized and helps me mentally get through it!
Date published: 2023-04-19
Rated 5 out of 5 by from Just love it, could not be easier! I'm grateful for the ease of TurboTax, I will always use it.
Date published: 2023-04-19
Rated 5 out of 5 by from WORTH IT!! MY EXPERT WAS AWESOME!! SHE WAS SO NICE AND HELPFUL.
Date published: 2023-04-19
Rated 1 out of 5 by from f u scamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscam
Date published: 2023-04-19
Rated 4 out of 5 by from Review It works pretty good. I had a problem. When entering business mileage for car 1, for half the year, then my car was totaled. I received insurance payment to replace. Turbo tax never asked me EXACTLY what happened to my car. Turbotx INSISTED that the "sale" of my TOTALED car be taken as a gain or loss. I use the car for personal and business travel. I answered all of those questions. I did not SELL the car. My side business did not gain or lose money because the car was totaled. I was dumbfounded on what to do. I ended up add my "second " car - which really was a replacement car, entered miles traveled, got my mileage discount, then I deleted CAR 1 because turbotax would not stop trying to make it a BUSINESS gain or loss.
Date published: 2023-04-19
Rated 5 out of 5 by from Very Positive Experience At times I found myself a bit frustrated because you were requiring a lot of ID verification, then I realized that it was ALL for my protection so I appreciated it! Very user friendly and very detailed in layman's terms. Thank you!
Date published: 2023-04-19
Rated 5 out of 5 by from Boomed Out Easy to use and review. Have been using for a number of years. Like the new upgrades.
Date published: 2023-04-19
Rated 5 out of 5 by from turbotax is awesome! it went pretty smoothly, yall are good!!!!!!!!!!!!
Date published: 2023-04-19
Rated 3 out of 5 by from Well enough Hoping the price makes it worth it if I get audited. Still can't believe the program tried to make me review 200 lines out of nearly 600 on a separately generated profit and loss statement, especially when last year had even more to deal with and not a peep was made. Anywho, it's incredibly convenient to be able to import these long statements with relatively little hassle. The import process did seem a little bit clunkier this year, but you can't have it all I guess. The government made crypto reporting a requirement, and TurboTax made it at least a little bit easier to flood them with data.
Date published: 2023-04-19
Rated 5 out of 5 by from Great Experience I used the free edition. It was very straight forward and easy to use.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 517