TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Fast and Easy I loved that you offered an over the phone rep that could help me for free!
Date published: 2021-02-23
Rated 4 out of 5 by from Good, but needs improve Everything was smooth till last moment got bump by "need little fixes". It turns out the my bank add my interests recipient's address complete wrong. It got automatically pulled in, but it took a lot hassle to figure out how to edit it - I can't. Then I enter 1088-INT by hand. Turbo could have explained better where wrong information was from. Other than this, it's good experience.
Date published: 2021-02-23
Rated 5 out of 5 by from Was not as scary as I thought It was very easy and not scary. I loved it! This will be my new way to submit my taxes.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is awesome I have used Turbo Tax for 9 years including this year and no issues.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is great I learned alot about doing taxes! The people at Turbo Tax were very helpful in answering all of my questions. Im going to prepare my taxes next year using Turbo Tax!!!
Date published: 2021-02-23
Rated 5 out of 5 by from always fast and on time fast and simple they helped so much after my identity was stolen tubo tax has helped me stay safe
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax makes its easy for me to do my own taxes but knowing I have support is great.
Date published: 2021-02-23
Rated 5 out of 5 by from awsome super easy I will use this again next year for sure
Date published: 2021-02-23
Rated 5 out of 5 by from Turbotax makes it easy. I have used Turbotax for years without issue, this year I experienced a little glitch so I purchased the Max Help. WELL WORTH it. I only wish I'd done it sooner. Kiesha was a total pro, really knew her stuff and got me out of my jam and was able to explain things simply.
Date published: 2021-02-23
Rated 5 out of 5 by from I love Turbo Tax! Walked me through it step by step. Very simple. I will use this service again next year.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 516
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Fast and Easy I loved that you offered an over the phone rep that could help me for free!
Date published: 2021-02-23
Rated 4 out of 5 by from Good, but needs improve Everything was smooth till last moment got bump by "need little fixes". It turns out the my bank add my interests recipient's address complete wrong. It got automatically pulled in, but it took a lot hassle to figure out how to edit it - I can't. Then I enter 1088-INT by hand. Turbo could have explained better where wrong information was from. Other than this, it's good experience.
Date published: 2021-02-23
Rated 5 out of 5 by from Was not as scary as I thought It was very easy and not scary. I loved it! This will be my new way to submit my taxes.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is awesome I have used Turbo Tax for 9 years including this year and no issues.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is great I learned alot about doing taxes! The people at Turbo Tax were very helpful in answering all of my questions. Im going to prepare my taxes next year using Turbo Tax!!!
Date published: 2021-02-23
Rated 5 out of 5 by from always fast and on time fast and simple they helped so much after my identity was stolen tubo tax has helped me stay safe
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax makes its easy for me to do my own taxes but knowing I have support is great.
Date published: 2021-02-23
Rated 5 out of 5 by from awsome super easy I will use this again next year for sure
Date published: 2021-02-23
Rated 5 out of 5 by from Turbotax makes it easy. I have used Turbotax for years without issue, this year I experienced a little glitch so I purchased the Max Help. WELL WORTH it. I only wish I'd done it sooner. Kiesha was a total pro, really knew her stuff and got me out of my jam and was able to explain things simply.
Date published: 2021-02-23
Rated 5 out of 5 by from I love Turbo Tax! Walked me through it step by step. Very simple. I will use this service again next year.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 516