TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
Rocky621 from
Turbo tax is the best
It is the quickest way to file your taxes. Thanks Turbo tax
Date published: 2023-04-19
Rated 5 out of 5 by
billygoatrider from
Quick
It was quick and easy and simple. There weren't unnecessary frills.
Date published: 2023-04-19
Rated 5 out of 5 by
Dee1984237 from
Quick and simple!
Worked great at the last minute. Had to wait to get all the forms, but I made it on time (:
Date published: 2023-04-19
Rated 4 out of 5 by
BDubz123 from
Helpful
TurboTax is helpful for self employed people who have more than a simple w-2.
Date published: 2023-04-19
Rated 4 out of 5 by
carolinajoe126 from
Very helpful with a stressful necessity!
Very helpful and I'm sure it saved me some money on my taxes. I do think the federal rate that is charged is a bit too high though. $39 per state is fine, but around $150 for federal? I think it should be $39 like the state filing cost. Otherwise good product.
Date published: 2023-04-19
Rated 5 out of 5 by
Happy TTax Camper from
TurboTax Has Come Through Once Again
TurboTax made my work easy as pie for this past filing season. The software automatically populated much of the tax forms and made updating past year's information painless. I was able to complete both my state and federal tax filings in less than 3 hours total time. I would have finished even faster had I not paused to search for some documents.
Date published: 2023-04-19
Rated 5 out of 5 by
Kristie KC from
Needed help with NY State and Raquel was amazing
I had some issues getting ahold of someone, via live chat was awful. Then waited on hold for 35min to get someone from product but then they transfered me to Raquel and she was amazing. Not only did she fix my issue - which was a $46k savings but she was so nice and pleasant to speak with. Huge congrats TTax on hiring an amazing person who loves what she does and she literally calmed me down and talked me off a ledge!!
Date published: 2023-04-19
Rated 5 out of 5 by
DouglasTaxes from
Great service
Great service. Thanks for providing a way to do our taxes.
Date published: 2023-04-19
Rated 4 out of 5 by
AKERS1010 from
Quick and Simple
Always quick and easy! Any questions or concerns are always promptly answered.
Date published: 2023-04-19
Rated 5 out of 5 by
Mrs Marlow from
Awesome
I always love ease of getting my taxes done in time even when I'm behind!!! I've been using Turbo Tax for years now.
All TurboTax® Offerings Reviews - Page 516
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Rocky621 from
Turbo tax is the best
It is the quickest way to file your taxes. Thanks Turbo tax
Date published: 2023-04-19
Rated 5 out of 5 by
billygoatrider from
Quick
It was quick and easy and simple. There weren't unnecessary frills.
Date published: 2023-04-19
Rated 5 out of 5 by
Dee1984237 from
Quick and simple!
Worked great at the last minute. Had to wait to get all the forms, but I made it on time (:
Date published: 2023-04-19
Rated 4 out of 5 by
BDubz123 from
Helpful
TurboTax is helpful for self employed people who have more than a simple w-2.
Date published: 2023-04-19
Rated 4 out of 5 by
carolinajoe126 from
Very helpful with a stressful necessity!
Very helpful and I'm sure it saved me some money on my taxes. I do think the federal rate that is charged is a bit too high though. $39 per state is fine, but around $150 for federal? I think it should be $39 like the state filing cost. Otherwise good product.
Date published: 2023-04-19
Rated 5 out of 5 by
Happy TTax Camper from
TurboTax Has Come Through Once Again
TurboTax made my work easy as pie for this past filing season. The software automatically populated much of the tax forms and made updating past year's information painless. I was able to complete both my state and federal tax filings in less than 3 hours total time. I would have finished even faster had I not paused to search for some documents.
Date published: 2023-04-19
Rated 5 out of 5 by
Kristie KC from
Needed help with NY State and Raquel was amazing
I had some issues getting ahold of someone, via live chat was awful. Then waited on hold for 35min to get someone from product but then they transfered me to Raquel and she was amazing. Not only did she fix my issue - which was a $46k savings but she was so nice and pleasant to speak with. Huge congrats TTax on hiring an amazing person who loves what she does and she literally calmed me down and talked me off a ledge!!
Date published: 2023-04-19
Rated 5 out of 5 by
DouglasTaxes from
Great service
Great service. Thanks for providing a way to do our taxes.
Date published: 2023-04-19
Rated 4 out of 5 by
AKERS1010 from
Quick and Simple
Always quick and easy! Any questions or concerns are always promptly answered.
Date published: 2023-04-19
Rated 5 out of 5 by
Mrs Marlow from
Awesome
I always love ease of getting my taxes done in time even when I'm behind!!! I've been using Turbo Tax for years now.
All TurboTax® Offerings Reviews - Page 516
Date published: 2023-04-19