TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Bad experience this year! I have used Turbo Tax in the past. I am not sure if I will again. I filled out my return and printed it off. I owed and it even says on the first page of the return the money was to come out of my account on April 18, 2023. As of today, May 9th, the money still hasn't been withdrawn from my account and I looked it up on turbo tax and it says it wan't submitted. I did this almost a month ago. Now we will have LATE FEES! VERY UPSET!
Date published: 2023-05-10
Rated 1 out of 5 by from the worst software ever! would just use the online not straightforward instructions. Would rather use the online version
Date published: 2023-05-10
Rated 5 out of 5 by from Turbo Tax Customer Service is Awesome The Customer Service Agent, Tammy in Florida helped me secure a HUGE benefit of Thousands of dollars by helping me to file an Amended Return for 2021 Turbo tax return. Tammy was able to find the error in my mortgage deduction that I suspected was there as there was a sharp reduced deduction in a year to year comparison. Tammy was patient and very smart and detailed oriented in order to find the error that was buried in the worksheet forms.
Date published: 2023-05-10
Rated 5 out of 5 by from Cool i really enjoyed how turbo tax made it easy for me to file my taxes
Date published: 2023-05-10
Rated 5 out of 5 by from The Best in taxes information I have been using TurboTax for several years. I can always come back and review back taxes with ease
Date published: 2023-05-10
Rated 5 out of 5 by from Turbotax tax emending process was awesome Had to amend our 2022 tax returns. The process was very straight forward and complete.
Date published: 2023-05-10
Rated 5 out of 5 by from Turbo Tax is Awesome!!!!! This has been the easiest and least stressful way to file taxes. Thank you!!!
Date published: 2023-05-10
Rated 5 out of 5 by from Awesome Easy to use system my choice every year thank you!
Date published: 2023-05-10
Rated 5 out of 5 by from TuboTax is AMAZING!!! The easiest and best thing to ever happen to me! This helps explain taxes in such a simple way and makes sure you get back everything you want and deserve!
Date published: 2023-05-10
Rated 3 out of 5 by from Great I have been waiting on my return and I finally got some answers from you and the company I provided my true documents and no action
Date published: 2023-05-10
All TurboTax® Offerings Reviews - Page 516
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Bad experience this year! I have used Turbo Tax in the past. I am not sure if I will again. I filled out my return and printed it off. I owed and it even says on the first page of the return the money was to come out of my account on April 18, 2023. As of today, May 9th, the money still hasn't been withdrawn from my account and I looked it up on turbo tax and it says it wan't submitted. I did this almost a month ago. Now we will have LATE FEES! VERY UPSET!
Date published: 2023-05-10
Rated 1 out of 5 by from the worst software ever! would just use the online not straightforward instructions. Would rather use the online version
Date published: 2023-05-10
Rated 5 out of 5 by from Turbo Tax Customer Service is Awesome The Customer Service Agent, Tammy in Florida helped me secure a HUGE benefit of Thousands of dollars by helping me to file an Amended Return for 2021 Turbo tax return. Tammy was able to find the error in my mortgage deduction that I suspected was there as there was a sharp reduced deduction in a year to year comparison. Tammy was patient and very smart and detailed oriented in order to find the error that was buried in the worksheet forms.
Date published: 2023-05-10
Rated 5 out of 5 by from Cool i really enjoyed how turbo tax made it easy for me to file my taxes
Date published: 2023-05-10
Rated 5 out of 5 by from The Best in taxes information I have been using TurboTax for several years. I can always come back and review back taxes with ease
Date published: 2023-05-10
Rated 5 out of 5 by from Turbotax tax emending process was awesome Had to amend our 2022 tax returns. The process was very straight forward and complete.
Date published: 2023-05-10
Rated 5 out of 5 by from Turbo Tax is Awesome!!!!! This has been the easiest and least stressful way to file taxes. Thank you!!!
Date published: 2023-05-10
Rated 5 out of 5 by from Awesome Easy to use system my choice every year thank you!
Date published: 2023-05-10
Rated 5 out of 5 by from TuboTax is AMAZING!!! The easiest and best thing to ever happen to me! This helps explain taxes in such a simple way and makes sure you get back everything you want and deserve!
Date published: 2023-05-10
Rated 3 out of 5 by from Great I have been waiting on my return and I finally got some answers from you and the company I provided my true documents and no action
Date published: 2023-05-10
All TurboTax® Offerings Reviews - Page 516