TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax was easy Helped me very much,I pretty knowledgeable about filing but they made it very simple to use
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax makes filing so easy. I have used Turbo Tax for years. There were some changes this year and my information was not saved from last year. Overall, it is the best tax service to use.
Date published: 2021-03-05
Rated 5 out of 5 by from Very thorough and easy This was a very easy to use tool especially when you use it year to year. I cannot imagine that any possible deductions were missed.
Date published: 2021-03-05
Rated 4 out of 5 by from TURBO TAX IS GOOD, BUT NOT TOTALY DUMMY PROOF RECOMMEND SOME CHANGES IN WORDING IN QUALIFIED VS NONQUALIFIED INCOME. U LIST MILITARY RETIREMENT UNDER NON QAULIFIED SELECTION OPTION, U NEED TO VERIFY WHICH PLANS AS A REGULAR RETIREMENT IS TAXABLE UNDER FED AND SOME UNDER STATE LAWS. ALSO , DEFAULT SHOULD BE UNDER QUALIFIED VS NON QUALIFIED AS U HAVE MOST COMMON IS QUALIFIED PLANS. LASTLY, PLZ TRY TO CLARIFY RMD. AVERAGE PERSON THINIKS THAT IS ASSOCIATED WITH IRA, INSURANCE ETC. IT . NO ONE KNOWS THAT TERM IF RECEIVING A MONTHLY PENSION CHECK, MAKE IT SIMPLE. I CALLED YOUR CENTER 2 DAYS AGO AND I FELT THE REP WAS EVEN CONFUSED. I CONTACTED THE ADMIN OVER ACCOUNT AND SHE STATED PENSION WAS NOT AN RMD. H AND R BLOCK DOESN'T ASK THE QUESTION IN THAT MANNER, THEY ASK IF U HAVE IRA, INSURANCE DIVIDENDS ETC. I THINK IT IS CONFUSING,
Date published: 2021-03-05
Rated 5 out of 5 by from turbo tax is great fast and easy!!! highly reccomended to file taxes!
Date published: 2021-03-05
Rated 5 out of 5 by from TTD (TurboTax Deluxe) I have been using TTD since it arrived on the market and have no reason to change.
Date published: 2021-03-05
Rated 5 out of 5 by from Great help in doing taxes Our tax accountant retired 3 years ago and sent me tax turbo for small business. It does a great job for our small business. Love the finish record package.
Date published: 2021-03-05
Rated 5 out of 5 by from loved this sight so easy!!! this sight was so easy !! walked me through every step !
Date published: 2021-03-05
Rated 5 out of 5 by from Excellent Product, however... This is the first year I've had a problem with desktop TurboTax. The program would not load the state tax files. We (tech support 5times, and me) had to do a new total down load of TT Deluxe and that did not work. Finally, we had to do a download of the tax files. Tech support was responsive and easy to work with. The problem was that i had to make so many calls before the last technician was able to do the state tax file download. The process was a very frustrating five days that should have been solved the first day. I've used TT for many years and love the product. I'll continue to use it in the future.
Date published: 2021-03-05
Rated 5 out of 5 by from TURBO TAX IS AWESOME PRETTY STRAIGHT FOWARD. i LOVED IT THANK AWESOME JOB
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 513
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax was easy Helped me very much,I pretty knowledgeable about filing but they made it very simple to use
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax makes filing so easy. I have used Turbo Tax for years. There were some changes this year and my information was not saved from last year. Overall, it is the best tax service to use.
Date published: 2021-03-05
Rated 5 out of 5 by from Very thorough and easy This was a very easy to use tool especially when you use it year to year. I cannot imagine that any possible deductions were missed.
Date published: 2021-03-05
Rated 4 out of 5 by from TURBO TAX IS GOOD, BUT NOT TOTALY DUMMY PROOF RECOMMEND SOME CHANGES IN WORDING IN QUALIFIED VS NONQUALIFIED INCOME. U LIST MILITARY RETIREMENT UNDER NON QAULIFIED SELECTION OPTION, U NEED TO VERIFY WHICH PLANS AS A REGULAR RETIREMENT IS TAXABLE UNDER FED AND SOME UNDER STATE LAWS. ALSO , DEFAULT SHOULD BE UNDER QUALIFIED VS NON QUALIFIED AS U HAVE MOST COMMON IS QUALIFIED PLANS. LASTLY, PLZ TRY TO CLARIFY RMD. AVERAGE PERSON THINIKS THAT IS ASSOCIATED WITH IRA, INSURANCE ETC. IT . NO ONE KNOWS THAT TERM IF RECEIVING A MONTHLY PENSION CHECK, MAKE IT SIMPLE. I CALLED YOUR CENTER 2 DAYS AGO AND I FELT THE REP WAS EVEN CONFUSED. I CONTACTED THE ADMIN OVER ACCOUNT AND SHE STATED PENSION WAS NOT AN RMD. H AND R BLOCK DOESN'T ASK THE QUESTION IN THAT MANNER, THEY ASK IF U HAVE IRA, INSURANCE DIVIDENDS ETC. I THINK IT IS CONFUSING,
Date published: 2021-03-05
Rated 5 out of 5 by from turbo tax is great fast and easy!!! highly reccomended to file taxes!
Date published: 2021-03-05
Rated 5 out of 5 by from TTD (TurboTax Deluxe) I have been using TTD since it arrived on the market and have no reason to change.
Date published: 2021-03-05
Rated 5 out of 5 by from Great help in doing taxes Our tax accountant retired 3 years ago and sent me tax turbo for small business. It does a great job for our small business. Love the finish record package.
Date published: 2021-03-05
Rated 5 out of 5 by from loved this sight so easy!!! this sight was so easy !! walked me through every step !
Date published: 2021-03-05
Rated 5 out of 5 by from Excellent Product, however... This is the first year I've had a problem with desktop TurboTax. The program would not load the state tax files. We (tech support 5times, and me) had to do a new total down load of TT Deluxe and that did not work. Finally, we had to do a download of the tax files. Tech support was responsive and easy to work with. The problem was that i had to make so many calls before the last technician was able to do the state tax file download. The process was a very frustrating five days that should have been solved the first day. I've used TT for many years and love the product. I'll continue to use it in the future.
Date published: 2021-03-05
Rated 5 out of 5 by from TURBO TAX IS AWESOME PRETTY STRAIGHT FOWARD. i LOVED IT THANK AWESOME JOB
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 513