TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
Foxy93 from
SUPER FAST AND WELL DESCRIPTIVE!!!
I love how it has super descriptive tabs to help you with anything that seems confusing. It's also fast! Who doesn't love getting things done in a timely manner?
Date published: 2023-04-19
Rated 1 out of 5 by
every nickname is in use from
Why could you not find my tax return from lastyear
I used turbo tax to file my taxes last year and every year before that since I was 16. Why could you not find my tax filing from last year. I had to go through all these hoops because you claimed I did not file my taxes with turbotax, but I did.
Date published: 2023-04-19
Rated 5 out of 5 by
AKinNC from
Turbo Tax is Awesom
Easy to use, help was great, convenient, will use again
Date published: 2023-04-19
Rated 5 out of 5 by
Kellyvol from
I love Turbo Tax
I use it every year! Very easy & timely. I highly recommend.
Date published: 2023-04-19
Rated 2 out of 5 by
Sleepymedic from
Caution fees ahead
everything was greamy t until the added fees . The 59 dollars fro auto file state and the 30 dollars for the auto pay with my credit card . I get it you are out to make money. you could have made me aware of the cost up front . i should have know with the relentless attempts to up sell . My 59 dollars turned into @ 148 dollars . It was easy and it was quick .
Date published: 2023-04-19
Rated 1 out of 5 by
Never called me back from
Never called me back
You made me pay for the premium version even though I didn't need it. Congratulations. I will never use your service again. And I will advise others in my network to do the same.
Date published: 2023-04-19
Rated 5 out of 5 by
Military Non Resident Bus from
Excellent System
For years I would go back and forth from Turbo Tax to H&R block. Once my taxes became more difficult, Turbo Tax was the only choice.
Date published: 2023-04-19
Rated 4 out of 5 by
Parteeuf5 from
Done it myself for years
I have used Turbo Tax for at least years. Fast and easy, even if I wait last minute to file. I get the basic and their program still gives me all the up to date information I need to learn and understand what I need to know.
Date published: 2023-04-19
Rated 5 out of 5 by
VandyGator from
TurboTax is Great! Better every year!!!
Guides you every step of the way including complex tax scenarios. I even got my Dad to start using a few years ago at age 78 and he continues to use it to this day.
Date published: 2023-04-19
Rated 5 out of 5 by
Kenna232 from
TurboTax is so easy to use!
Was overwhelmed before filing and now know that was silly!
All TurboTax® Offerings Reviews - Page 510
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Foxy93 from
SUPER FAST AND WELL DESCRIPTIVE!!!
I love how it has super descriptive tabs to help you with anything that seems confusing. It's also fast! Who doesn't love getting things done in a timely manner?
Date published: 2023-04-19
Rated 1 out of 5 by
every nickname is in use from
Why could you not find my tax return from lastyear
I used turbo tax to file my taxes last year and every year before that since I was 16. Why could you not find my tax filing from last year. I had to go through all these hoops because you claimed I did not file my taxes with turbotax, but I did.
Date published: 2023-04-19
Rated 5 out of 5 by
AKinNC from
Turbo Tax is Awesom
Easy to use, help was great, convenient, will use again
Date published: 2023-04-19
Rated 5 out of 5 by
Kellyvol from
I love Turbo Tax
I use it every year! Very easy & timely. I highly recommend.
Date published: 2023-04-19
Rated 2 out of 5 by
Sleepymedic from
Caution fees ahead
everything was greamy t until the added fees . The 59 dollars fro auto file state and the 30 dollars for the auto pay with my credit card . I get it you are out to make money. you could have made me aware of the cost up front . i should have know with the relentless attempts to up sell . My 59 dollars turned into @ 148 dollars . It was easy and it was quick .
Date published: 2023-04-19
Rated 1 out of 5 by
Never called me back from
Never called me back
You made me pay for the premium version even though I didn't need it. Congratulations. I will never use your service again. And I will advise others in my network to do the same.
Date published: 2023-04-19
Rated 5 out of 5 by
Military Non Resident Bus from
Excellent System
For years I would go back and forth from Turbo Tax to H&R block. Once my taxes became more difficult, Turbo Tax was the only choice.
Date published: 2023-04-19
Rated 4 out of 5 by
Parteeuf5 from
Done it myself for years
I have used Turbo Tax for at least years. Fast and easy, even if I wait last minute to file. I get the basic and their program still gives me all the up to date information I need to learn and understand what I need to know.
Date published: 2023-04-19
Rated 5 out of 5 by
VandyGator from
TurboTax is Great! Better every year!!!
Guides you every step of the way including complex tax scenarios. I even got my Dad to start using a few years ago at age 78 and he continues to use it to this day.
Date published: 2023-04-19
Rated 5 out of 5 by
Kenna232 from
TurboTax is so easy to use!
Was overwhelmed before filing and now know that was silly!
All TurboTax® Offerings Reviews - Page 510
Date published: 2023-04-19