TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from SUPER FAST AND WELL DESCRIPTIVE!!! I love how it has super descriptive tabs to help you with anything that seems confusing. It's also fast! Who doesn't love getting things done in a timely manner?
Date published: 2023-04-19
Rated 1 out of 5 by from Why could you not find my tax return from lastyear I used turbo tax to file my taxes last year and every year before that since I was 16. Why could you not find my tax filing from last year. I had to go through all these hoops because you claimed I did not file my taxes with turbotax, but I did.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is Awesom Easy to use, help was great, convenient, will use again
Date published: 2023-04-19
Rated 5 out of 5 by from I love Turbo Tax I use it every year! Very easy & timely. I highly recommend.
Date published: 2023-04-19
Rated 2 out of 5 by from Caution fees ahead everything was greamy t until the added fees . The 59 dollars fro auto file state and the 30 dollars for the auto pay with my credit card . I get it you are out to make money. you could have made me aware of the cost up front . i should have know with the relentless attempts to up sell . My 59 dollars turned into @ 148 dollars . It was easy and it was quick .
Date published: 2023-04-19
Rated 1 out of 5 by from Never called me back You made me pay for the premium version even though I didn't need it. Congratulations. I will never use your service again. And I will advise others in my network to do the same.
Date published: 2023-04-19
Rated 5 out of 5 by from Excellent System For years I would go back and forth from Turbo Tax to H&R block. Once my taxes became more difficult, Turbo Tax was the only choice.
Date published: 2023-04-19
Rated 4 out of 5 by from Done it myself for years I have used Turbo Tax for at least years. Fast and easy, even if I wait last minute to file. I get the basic and their program still gives me all the up to date information I need to learn and understand what I need to know.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is Great! Better every year!!! Guides you every step of the way including complex tax scenarios. I even got my Dad to start using a few years ago at age 78 and he continues to use it to this day.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is so easy to use! Was overwhelmed before filing and now know that was silly!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 510
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from SUPER FAST AND WELL DESCRIPTIVE!!! I love how it has super descriptive tabs to help you with anything that seems confusing. It's also fast! Who doesn't love getting things done in a timely manner?
Date published: 2023-04-19
Rated 1 out of 5 by from Why could you not find my tax return from lastyear I used turbo tax to file my taxes last year and every year before that since I was 16. Why could you not find my tax filing from last year. I had to go through all these hoops because you claimed I did not file my taxes with turbotax, but I did.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is Awesom Easy to use, help was great, convenient, will use again
Date published: 2023-04-19
Rated 5 out of 5 by from I love Turbo Tax I use it every year! Very easy & timely. I highly recommend.
Date published: 2023-04-19
Rated 2 out of 5 by from Caution fees ahead everything was greamy t until the added fees . The 59 dollars fro auto file state and the 30 dollars for the auto pay with my credit card . I get it you are out to make money. you could have made me aware of the cost up front . i should have know with the relentless attempts to up sell . My 59 dollars turned into @ 148 dollars . It was easy and it was quick .
Date published: 2023-04-19
Rated 1 out of 5 by from Never called me back You made me pay for the premium version even though I didn't need it. Congratulations. I will never use your service again. And I will advise others in my network to do the same.
Date published: 2023-04-19
Rated 5 out of 5 by from Excellent System For years I would go back and forth from Turbo Tax to H&R block. Once my taxes became more difficult, Turbo Tax was the only choice.
Date published: 2023-04-19
Rated 4 out of 5 by from Done it myself for years I have used Turbo Tax for at least years. Fast and easy, even if I wait last minute to file. I get the basic and their program still gives me all the up to date information I need to learn and understand what I need to know.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is Great! Better every year!!! Guides you every step of the way including complex tax scenarios. I even got my Dad to start using a few years ago at age 78 and he continues to use it to this day.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is so easy to use! Was overwhelmed before filing and now know that was silly!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 510