TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo is so easy to use! I have used Turbo Tax for years now. I have used it when I owned my own Company, Owned a house, drove for Uber. My kids are using Turbo Tax as well. I do not have to leave the house. I know nothing was missed.
Date published: 2023-05-19
Rated 5 out of 5 by from Very good Always easy. Turbo Tax makes tax season very manageable
Date published: 2023-05-19
Rated 5 out of 5 by from Very Easy! I was a little confused about the limitations of how I could file because I was a bit late. But towards the end I was satisfied with the outcome. thank you!
Date published: 2023-05-19
Rated 5 out of 5 by from Very Helpful It's a littl bit tricky but the customer service help me to get done with it
Date published: 2023-05-19
Rated 3 out of 5 by from Fast It was fast and efficient. I wasn’t aware of how much I would be charged through turbo tax and I didn’t speak with anyone. I don’t think I should have been charged so much
Date published: 2023-05-19
Rated 1 out of 5 by from Hidden fees all over the place Horrible hidden fees when selecting which level of TurboTax. You enter all your info then get to the end and can't downgrade to Basic version without deleting all your work. Misleading forms for using your data and extra fees for paying for Turbox tax with your return.
Date published: 2023-05-18
Rated 5 out of 5 by from Awesome Best experience in the world love love love love been using them for years they're always doing me right.
Date published: 2023-05-18
Rated 5 out of 5 by from Great! Could have used a little more help with the form 8889.
Date published: 2023-05-18
Rated 5 out of 5 by from Turbo tax is amazing!! Turbo tax helped me clear and fix my error. It was a smooth process thanks to their guidance.
Date published: 2023-05-18
Rated 2 out of 5 by from Too much work this year I used TurboTax when I was working but now that I'm retired and doing reselling, it is hard to use. No help with the new laws for resellers, I've been working on this for weeks I still could not understand what they wanted me to do. Googled everything I still could not find answers. Will not use this again
Date published: 2023-05-18
All TurboTax® Offerings Reviews - Page 51
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo is so easy to use! I have used Turbo Tax for years now. I have used it when I owned my own Company, Owned a house, drove for Uber. My kids are using Turbo Tax as well. I do not have to leave the house. I know nothing was missed.
Date published: 2023-05-19
Rated 5 out of 5 by from Very good Always easy. Turbo Tax makes tax season very manageable
Date published: 2023-05-19
Rated 5 out of 5 by from Very Easy! I was a little confused about the limitations of how I could file because I was a bit late. But towards the end I was satisfied with the outcome. thank you!
Date published: 2023-05-19
Rated 5 out of 5 by from Very Helpful It's a littl bit tricky but the customer service help me to get done with it
Date published: 2023-05-19
Rated 3 out of 5 by from Fast It was fast and efficient. I wasn’t aware of how much I would be charged through turbo tax and I didn’t speak with anyone. I don’t think I should have been charged so much
Date published: 2023-05-19
Rated 1 out of 5 by from Hidden fees all over the place Horrible hidden fees when selecting which level of TurboTax. You enter all your info then get to the end and can't downgrade to Basic version without deleting all your work. Misleading forms for using your data and extra fees for paying for Turbox tax with your return.
Date published: 2023-05-18
Rated 5 out of 5 by from Awesome Best experience in the world love love love love been using them for years they're always doing me right.
Date published: 2023-05-18
Rated 5 out of 5 by from Great! Could have used a little more help with the form 8889.
Date published: 2023-05-18
Rated 5 out of 5 by from Turbo tax is amazing!! Turbo tax helped me clear and fix my error. It was a smooth process thanks to their guidance.
Date published: 2023-05-18
Rated 2 out of 5 by from Too much work this year I used TurboTax when I was working but now that I'm retired and doing reselling, it is hard to use. No help with the new laws for resellers, I've been working on this for weeks I still could not understand what they wanted me to do. Googled everything I still could not find answers. Will not use this again
Date published: 2023-05-18
All TurboTax® Offerings Reviews - Page 51