TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 3 out of 5 by from Need to be able to go to lesser program my financial situation changed as I have no dependents and no mortgage to take off taxes but there is no way to go to a different plan .
Date published: 2023-04-19
Rated 4 out of 5 by from a little repetive its getting a little confusing to me and will probably use a tax person soon
Date published: 2023-04-19
Rated 5 out of 5 by from Timely quick and time saving for a group of people with family.
Date published: 2023-04-19
Rated 5 out of 5 by from Great Thank you for the support. I will continue using turbo tax
Date published: 2023-04-19
Rated 5 out of 5 by from Love TurboTax We've used TurboTax for many years and it always saves us so much time and energy in preparing our taxes. Amazing customer service and at every step there is information to help you understand what you are doing.
Date published: 2023-04-19
Rated 5 out of 5 by from Thank turbo tax….see u next year It was kinda fast n easy lots of help…thank u again
Date published: 2023-04-19
Rated 5 out of 5 by from Two Tiny Hiccups but otherwise a great product. Only two tiny hiccups where I had to dig around to delete an old schedule K and had to log out due to a blank screen, but otherwise a quick experience which had great guidance and I appreciated the estimated prep time counter.
Date published: 2023-04-19
Rated 5 out of 5 by from rocking stone Self explanatory service and able to navigate through the pages to input the necessary information to proceed with my tax return.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is great!!! The TurboTax process flow is very easy to follow and enjoyable to use!!!
Date published: 2023-04-19
Rated 3 out of 5 by from Confusing I have used Turbo Tax for many, many years because it was simple and easy to understand. But 2022 tax year version was very confusing and hard to navigate. Errors were not clear as to what was wrong.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 500
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Need to be able to go to lesser program my financial situation changed as I have no dependents and no mortgage to take off taxes but there is no way to go to a different plan .
Date published: 2023-04-19
Rated 4 out of 5 by from a little repetive its getting a little confusing to me and will probably use a tax person soon
Date published: 2023-04-19
Rated 5 out of 5 by from Timely quick and time saving for a group of people with family.
Date published: 2023-04-19
Rated 5 out of 5 by from Great Thank you for the support. I will continue using turbo tax
Date published: 2023-04-19
Rated 5 out of 5 by from Love TurboTax We've used TurboTax for many years and it always saves us so much time and energy in preparing our taxes. Amazing customer service and at every step there is information to help you understand what you are doing.
Date published: 2023-04-19
Rated 5 out of 5 by from Thank turbo tax….see u next year It was kinda fast n easy lots of help…thank u again
Date published: 2023-04-19
Rated 5 out of 5 by from Two Tiny Hiccups but otherwise a great product. Only two tiny hiccups where I had to dig around to delete an old schedule K and had to log out due to a blank screen, but otherwise a quick experience which had great guidance and I appreciated the estimated prep time counter.
Date published: 2023-04-19
Rated 5 out of 5 by from rocking stone Self explanatory service and able to navigate through the pages to input the necessary information to proceed with my tax return.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is great!!! The TurboTax process flow is very easy to follow and enjoyable to use!!!
Date published: 2023-04-19
Rated 3 out of 5 by from Confusing I have used Turbo Tax for many, many years because it was simple and easy to understand. But 2022 tax year version was very confusing and hard to navigate. Errors were not clear as to what was wrong.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 500