TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Many years of using TurboTax I've chosen TurboTax for more years than I can remember and it gets easier and easier each year. I'm self-employed with a couple of other streams of income and I couldn't do this on my own without the help of TurboTax. Once my return has been filed, I can feel confident that I have (we have!) done the best we can do and have covered all our bases.
Date published: 2023-04-19
Rated 2 out of 5 by from Turbo tax gets worse every year/ Time to look for another app to do my taxes in. Been with you for 7 plus years and it continues to get worser
Date published: 2023-04-19
Rated 5 out of 5 by from Did a wonderful job Very took good care of me would recommend to anyone that needs there taxes done
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is fast and easy super fast super easy way to file taxes. I would highly reccomend
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax 20+ Years & Counting I started doing my taxes when in college with my dad on TurboTax CD-ROMs over 20 years ago. I still use it today but all online. Love the new upload QR code feature for W2s, 1095s, 1098 forms etc. So much faster. I can get my taxes done in under 2 hours for my family and me with all my deductions. Love the year over year comparison too!
Date published: 2023-04-19
Rated 3 out of 5 by from Gets the job done, but barely and for too much Turbotax's program is infuriating and buggy. And the entire thing should be free. I regret using it.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is Great!!!! I would be lost without it. It helped when I was lost.
Date published: 2023-04-19
Rated 1 out of 5 by from Last time Forced me to pay this year for state AND federal; $59×2. 1040ez and 1099 which are basic documents. Going to a tax professional was a cheaper option this year. Can't imagine what next year will be.
Date published: 2023-04-19
Rated 5 out of 5 by from Thanks for the help Thanks for your help! Will use again,,, bye for now
Date published: 2023-04-19
Rated 1 out of 5 by from would not recommend not sure why a high charge for a complicated and lengthy process.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 499
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Many years of using TurboTax I've chosen TurboTax for more years than I can remember and it gets easier and easier each year. I'm self-employed with a couple of other streams of income and I couldn't do this on my own without the help of TurboTax. Once my return has been filed, I can feel confident that I have (we have!) done the best we can do and have covered all our bases.
Date published: 2023-04-19
Rated 2 out of 5 by from Turbo tax gets worse every year/ Time to look for another app to do my taxes in. Been with you for 7 plus years and it continues to get worser
Date published: 2023-04-19
Rated 5 out of 5 by from Did a wonderful job Very took good care of me would recommend to anyone that needs there taxes done
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is fast and easy super fast super easy way to file taxes. I would highly reccomend
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax 20+ Years & Counting I started doing my taxes when in college with my dad on TurboTax CD-ROMs over 20 years ago. I still use it today but all online. Love the new upload QR code feature for W2s, 1095s, 1098 forms etc. So much faster. I can get my taxes done in under 2 hours for my family and me with all my deductions. Love the year over year comparison too!
Date published: 2023-04-19
Rated 3 out of 5 by from Gets the job done, but barely and for too much Turbotax's program is infuriating and buggy. And the entire thing should be free. I regret using it.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is Great!!!! I would be lost without it. It helped when I was lost.
Date published: 2023-04-19
Rated 1 out of 5 by from Last time Forced me to pay this year for state AND federal; $59×2. 1040ez and 1099 which are basic documents. Going to a tax professional was a cheaper option this year. Can't imagine what next year will be.
Date published: 2023-04-19
Rated 5 out of 5 by from Thanks for the help Thanks for your help! Will use again,,, bye for now
Date published: 2023-04-19
Rated 1 out of 5 by from would not recommend not sure why a high charge for a complicated and lengthy process.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 499