TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from TurboTax ROCKS Easy to use and help function works well. Especially nice to have questions in an easy format.
Date published: 2023-04-19
Rated 5 out of 5 by from Great Software and prices Easy to navigate and lots of support options for those who require it.
Date published: 2023-04-19
Rated 5 out of 5 by from Tiffany is awesome!!! My experience was amazing and I owe all of my current happiness to Tiffany. She is amazing, deserves a raise, and I wish I could tip her for her services.
Date published: 2023-04-19
Rated 5 out of 5 by from Quick and Easy It was fast and easy. Got my return done in under 3 hours and I have a W-2 and 1099.
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome and easy Super easy and understandable. With the questions and the checks it made it understandable what I was doing and that I wasn't scamming the IRS. I don't want them knocking at my door asking for me!
Date published: 2023-04-19
Rated 2 out of 5 by from Don't use if you have investment accounts Normally Turbo Tax is quick and easy.. I have a few investment accounts in that I put a small amount of money. Because I have these accounts, Turbo Tax wouldn't let me file unless I upgraded to their "premiere" account. Let me say that I made about $220 in dividends, etc. I had to have the pleasure of paying almost $200 for my tax return when I'm in a lower tax bracket and not making really any $$ off my investments.
Date published: 2023-04-19
Rated 5 out of 5 by from Love Turbo Tax Was awesome...found deductions and credits I would not have figured out without it.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is so easy to use. Navigation, flawless I love how simple Turbo Tax is to use. No stress, only when I see that I'm going to owe. LOL!
Date published: 2023-04-19
Rated 5 out of 5 by from Dennis was very helpful! Got great help from Dennis today and loved using hte live help service. Learned lots as well. Thanks turbo tax
Date published: 2023-04-19
Rated 5 out of 5 by from Fast and easy This was my second time using the platform to e-file and just as I thought, smooth is fast.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 492
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax ROCKS Easy to use and help function works well. Especially nice to have questions in an easy format.
Date published: 2023-04-19
Rated 5 out of 5 by from Great Software and prices Easy to navigate and lots of support options for those who require it.
Date published: 2023-04-19
Rated 5 out of 5 by from Tiffany is awesome!!! My experience was amazing and I owe all of my current happiness to Tiffany. She is amazing, deserves a raise, and I wish I could tip her for her services.
Date published: 2023-04-19
Rated 5 out of 5 by from Quick and Easy It was fast and easy. Got my return done in under 3 hours and I have a W-2 and 1099.
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome and easy Super easy and understandable. With the questions and the checks it made it understandable what I was doing and that I wasn't scamming the IRS. I don't want them knocking at my door asking for me!
Date published: 2023-04-19
Rated 2 out of 5 by from Don't use if you have investment accounts Normally Turbo Tax is quick and easy.. I have a few investment accounts in that I put a small amount of money. Because I have these accounts, Turbo Tax wouldn't let me file unless I upgraded to their "premiere" account. Let me say that I made about $220 in dividends, etc. I had to have the pleasure of paying almost $200 for my tax return when I'm in a lower tax bracket and not making really any $$ off my investments.
Date published: 2023-04-19
Rated 5 out of 5 by from Love Turbo Tax Was awesome...found deductions and credits I would not have figured out without it.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is so easy to use. Navigation, flawless I love how simple Turbo Tax is to use. No stress, only when I see that I'm going to owe. LOL!
Date published: 2023-04-19
Rated 5 out of 5 by from Dennis was very helpful! Got great help from Dennis today and loved using hte live help service. Learned lots as well. Thanks turbo tax
Date published: 2023-04-19
Rated 5 out of 5 by from Fast and easy This was my second time using the platform to e-file and just as I thought, smooth is fast.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 492