TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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TurboTax Live Assisted
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Rated 5 out of 5 by
Moupax from
Takes time, but I feel it does a pretty good job
Good step by step process. As I said, takes time, but has been working well for the past few years
Date published: 2023-04-19
Rated 5 out of 5 by
mercedes 123 from
easy to use
easy to use, have been using turbo tax for years, will use again
Date published: 2023-04-19
Rated 5 out of 5 by
Blueangelclb from
Turbo Tax is amazing
It was quick and easy to file my taxes. They made it super simple and quick.
Date published: 2023-04-19
Rated 3 out of 5 by
MISSYGIRL67 from
PRICES ARE GETTING RIDICULIOUS
NO CHANGES IN THE EXPERIENCE ITS OK BUT THE PRICES ARE GETTING MORE AND MORE EXPENSIV EVERY YEAR.
Date published: 2023-04-19
Rated 5 out of 5 by
Lancegistheshiznit from
Easy to use
It was real easy to use and I got the biggest return.
Date published: 2023-04-19
Rated 1 out of 5 by
UnhappyClient23 from
Taxes were rejected. Software so expensive.
Taxes were rejected. Software so expensive. I didn't see the option to request an extension.
Date published: 2023-04-19
Rated 4 out of 5 by
evoshell9 from
TurboTax review
Turbo Tax makes filing fast and easy. I appreciate they keep up with technology and have a live feature. The photo capture is not good though and did not capture the data properly on my W2, definitely need to fix that. I like that they might also represent you in case of an audit but that feature has yet to be tested and hopefully never will.
Date published: 2023-04-19
Rated 3 out of 5 by
givememymoneyback321 from
Be more upfront with what I'm paying for
I opted for the Premium version so I can input business expenses. I was aware of the $119 federal payment and $59 state payment, but not the extra $44 for the identity protection package. I already dread doing taxes and seeing the unexpected $44 made it much worse. I want a refund for the $44. There were no clear cut instructions to opt out of the package.
Date published: 2023-04-19
Rated 5 out of 5 by
Tess779 from
Awesome Experience Every Year
Every year it gets easier and easier to file my taxes with turbo tax
Date published: 2023-04-19
Rated 5 out of 5 by
Mariecheese from
Turbo Tax is helpful
Excellent service, online tool guide me perfectly. I recommend this to everyone!
All TurboTax® Offerings Reviews - Page 482
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Moupax from
Takes time, but I feel it does a pretty good job
Good step by step process. As I said, takes time, but has been working well for the past few years
Date published: 2023-04-19
Rated 5 out of 5 by
mercedes 123 from
easy to use
easy to use, have been using turbo tax for years, will use again
Date published: 2023-04-19
Rated 5 out of 5 by
Blueangelclb from
Turbo Tax is amazing
It was quick and easy to file my taxes. They made it super simple and quick.
Date published: 2023-04-19
Rated 3 out of 5 by
MISSYGIRL67 from
PRICES ARE GETTING RIDICULIOUS
NO CHANGES IN THE EXPERIENCE ITS OK BUT THE PRICES ARE GETTING MORE AND MORE EXPENSIV EVERY YEAR.
Date published: 2023-04-19
Rated 5 out of 5 by
Lancegistheshiznit from
Easy to use
It was real easy to use and I got the biggest return.
Date published: 2023-04-19
Rated 1 out of 5 by
UnhappyClient23 from
Taxes were rejected. Software so expensive.
Taxes were rejected. Software so expensive. I didn't see the option to request an extension.
Date published: 2023-04-19
Rated 4 out of 5 by
evoshell9 from
TurboTax review
Turbo Tax makes filing fast and easy. I appreciate they keep up with technology and have a live feature. The photo capture is not good though and did not capture the data properly on my W2, definitely need to fix that. I like that they might also represent you in case of an audit but that feature has yet to be tested and hopefully never will.
Date published: 2023-04-19
Rated 3 out of 5 by
givememymoneyback321 from
Be more upfront with what I'm paying for
I opted for the Premium version so I can input business expenses. I was aware of the $119 federal payment and $59 state payment, but not the extra $44 for the identity protection package. I already dread doing taxes and seeing the unexpected $44 made it much worse. I want a refund for the $44. There were no clear cut instructions to opt out of the package.
Date published: 2023-04-19
Rated 5 out of 5 by
Tess779 from
Awesome Experience Every Year
Every year it gets easier and easier to file my taxes with turbo tax
Date published: 2023-04-19
Rated 5 out of 5 by
Mariecheese from
Turbo Tax is helpful
Excellent service, online tool guide me perfectly. I recommend this to everyone!
All TurboTax® Offerings Reviews - Page 482
Date published: 2023-04-19